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Account Management Representative Jobs in Oregon

Aptyx

Global Account Manager

OR · On-site +1

Represent customer needs internally while effectively communicating Aptyx capabilities, expectations, and business objectives externally. Commercial Management * Develop annual account growth plans ...

Aptyx

Global Account Manager

OR · On-site

Partner with Customer Service to support forecast management and order fulfillment activities.Serve as the commercial representative for assigned accounts during NPI and product transfer activities.

NICE

Senior Technical Account Manager

OR · On-site +1

Major Functions/Responsibilities Account Management * Be the assigned Strategic account's primary ... represented and handled by CXone. * Make and meet all commitments, building trust with customers ...

SOCi

Account Manager

OR · On-site +1

$75K - $100K/yr

Represent SOCi at customer-facing events, industry conferences, and strategic account reviews ... Use SOCi's internal tech stack (CRM, enablement, marketing tools) to manage your business ...

NPG Companies

KTVZ Account Executive

Bend, OR

KTVZ News 21 is seeking an Account Executive to represent our top-rated local news, backed by the ... Experience in media, marketing, or sales account management * Excellent communication and customer ...

HUB

Account Manager II, Commercial Lines

Lake Oswego, OR · On-site

$48/hr

Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management ...

Qualys

Account Director

Portland, OR · On-site

$260K - $300K/yr

Account Management: Build and maintain strong relationships with enterprise-level customers ... Represent Qualys at conferences and seminars, both virtually and in-person, engaging with potential ...

NICE

Renewal Account Manager, CX

OR · On-site +1

Partner with SAMs, AEs, Technical Account Managers (TAMs) and the Finance team to represent the best interest of NiCE and revenue retention goals * Partner with the finance team to ensure healthy ...

SOCi

Account Manager (Property)

OR · On-site +1

$70K - $90K/yr

Represent SOCi at customer-facing events, industry conferences, and strategic account reviews ... Use SOCi's internal tech stack (CRM, enablement, marketing tools) to manage your business ...

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Account Management Representative information

What is an account management representative?

An Account Management Representative is a professional responsible for maintaining and nurturing relationships with clients or customers on behalf of a company. They act as a primary point of contact, addressing client needs, resolving issues, and ensuring customer satisfaction. Their duties often include managing accounts, processing orders, providing product or service information, and collaborating with other teams to meet client needs. The goal of an Account Management Representative is to foster long-term client relationships and support business growth.

What are the key skills and qualifications needed to thrive as an account management representative?

To thrive as an Account Management Representative, you need strong relationship-building abilities, sales acumen, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing client accounts and resolving issues. These skills and qualifications are vital for maintaining client satisfaction, driving revenue growth, and ensuring long-term business success.

How does an account management representative typically collaborate with sales and customer success teams?

Account Management Representatives frequently act as the bridge between sales, customer success, and clients. They work closely with the sales team to ensure smooth onboarding of new accounts and help identify upsell or cross-sell opportunities. Collaboration with customer success teams is vital to address client needs, resolve issues quickly, and maintain high satisfaction levels. Regular meetings and shared communication tools are common practices to keep everyone aligned on account goals and activities.

What is the difference between Account Management Representative vs Customer Service Representative?

AspectAccount Management RepresentativeCustomer Service Representative
Primary RoleManage client accounts, build relationships, and upsell servicesAssist customers with inquiries, troubleshoot issues, and provide support
Required SkillsCommunication, sales, relationship managementCommunication, problem-solving, patience
Work EnvironmentOffice, client meetings, account reviewsCall centers, retail, online support
Common CertificationsCustomer relationship management (CRM) tools, sales trainingCustomer service certifications, communication skills training

While both roles involve customer interaction, Account Management Representatives focus on maintaining and growing client accounts through relationship management and sales, whereas Customer Service Representatives primarily handle inquiries and resolve issues to ensure customer satisfaction.

Do account management representatives get paid well?

Account management representatives typically earn a competitive salary that varies based on experience, industry, and location. They often receive additional benefits such as bonuses or commissions, especially if their role involves sales or client retention. Overall, compensation for this role is generally considered moderate to good within customer service and sales fields.

Is account management a stressful job?

Account management can be stressful due to the need to meet client expectations, handle multiple accounts, and resolve issues promptly. It often requires strong communication skills, organization, and the ability to manage deadlines in a fast-paced environment.

What cities in Oregon are hiring for Account Management Representative jobs?

Cities in Oregon with the most Account Management Representative job openings:

Account Management Representative jobs near you
Infographic showing various Account Management Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Customer Account Representative

Mcminnville, OR • On-site

Aston Carter
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Aston Carterexternal

$52K - $58K/yr

Full-time

Medical, Dental

Posted 12 days ago

Job description

Job Title: Customer Account RepresentativeJob Description
The Customer Account Representative manages assigned customer accounts and serves as the primary point of contact for all customer inquiries. This role processes purchase and sales orders, performs contract reviews, and provides timely updates on production schedules, shipments, and deliveries. The position requires close collaboration with production, planning, and other internal teams to obtain information and resolve customer concerns, while maintaining accurate account documentation in ERP systems and supporting key customer service metrics.
Responsibilities
  • Serve as the primary point of contact for assigned customer accounts and respond promptly to inquiries via email, phone, and virtual meetings.
  • Process purchase orders and sales orders accurately, including contract reviews and order updates, ensuring all information is complete and correct.
  • Provide customers with clear and timely status updates regarding production schedules, shipments, and deliveries.
  • Collaborate with production, planning, and other internal teams to obtain necessary information and resolve customer issues and concerns.
  • Maintain accurate and up-to-date account documentation and customer records within ERP systems.
  • Generate reports and support tracking of key customer service and account management metrics.
  • Resolve customer issues with a high level of professionalism, ensuring a positive customer experience.
  • Manage a high-volume workload while multitasking across multiple customer accounts and priorities.
  • Support ownership and stewardship of assigned customer accounts, including ongoing order management and follow-up.
  • Communicate clearly and professionally with internal and external stakeholders to ensure alignment on customer needs and order status.
Essential Skills
  • Experience in customer service, customer account management, inside sales, order management, or sales support.
  • Hands-on experience processing purchase orders and/or sales orders.
  • Strong written and verbal communication skills for effective interaction with customers and internal teams.
  • Intermediate Microsoft Excel skills, including the ability to use sort and filter functions; experience with pivot tables and VLOOKUP is preferred.
  • Ability to multitask and manage a high-volume workload while maintaining accuracy and timeliness.
  • Strong organizational skills and attention to detail in handling customer data, orders, and documentation.
  • Comfort working onsite in a manufacturing environment and collaborating with production-related teams.
Additional Skills & Qualifications
  • Experience using ERP or MRP systems such as SAP, Oracle, or similar platforms.
  • Background in aerospace, manufacturing, industrial, or supply chain customer service environments.
  • Experience managing an order book or designated set of customer accounts.
  • Proficiency with administrative support tasks, order entry, and sales support activities.
  • Familiarity with general ERP workflows and data entry best practices.
Work Environment
This role is based in a cubicle office environment within a manufacturing facility. The standard schedule follows a 4-day work week (4/10s), typically from 6:30 a.m. to 4:30-5:00 p.m., with a 30-minute to 1-hour lunch break. Overtime opportunities are available on Fridays, and work-from-home is possible on Fridays since the office is closed that day. The team environment is warm and collaborative, with a strong sense of teamwork and support. The organization has an international presence, offering opportunities for growth, transfers, and advancement, along with stability and ownership of customer accounts.
Job Type & Location
This is a Permanent position based out of Mcminnville, OR.
Pay and Benefits
The pay range for this position is $52000.00 - $58240.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Comprehensive health coverage, including medical, dental, and visionRetirement savings plans with company participationPaid time off and paid holidaysParental leave and family-friendly benefitsFlexible work arrangements aligned to role and customer needsProfessional development and training within a global aerospace organization
Workplace Type
This is a fully onsite position in Mcminnville,OR.
Application Deadline
This position is anticipated to close on Sep 15, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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