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Account Management Representative Jobs in Kansas

BEST DOCTORS INSURANCE SERVICES LLC

The Account Manager is the first and most important point of contact for our top Master Agents and their sub-agents. They must always be aware andinformed of every single situation pertaining to them ...

Hogg Robinson Group

$60K - $111K/yr

Project Management on select initiatives to achieve established goals and deliverables * Maintain ... in account management or client-facing roles Location United States The US national base salary ...

APEX Career Services

Account Manager

Overland Park, KS · On-site

The Account Manager coordinates new business intake in a timely and complete manner accessing the appropriate internal support representative(s) for a successful onboarding experience. This position ...

APEX Career Services

Account Manager

Overland Park, KS · On-site

The Account Manager coordinates new business intake in a timely and complete manner accessing the appropriate internal support representative(s) for a successful onboarding experience. This position ...

Transitions Group

Client Account Manager

Topeka, KS · On-site

This role combines technical expertise, customer support, and account management to build strong ... with the Outside Sales rep on new client hand-offs and managing service project requests.

Courser

Client Account Manager

Topeka, KS · On-site

This role combines technical expertise, customer support, and account management to build strong ... with the Outside Sales rep on new client hand-offs and managing service project requests.

Courser

Client Account Manager

Topeka, KS · On-site

This role combines technical expertise, customer support, and account management to build strong ... with the Outside Sales rep on new client hand-offs and managing service project requests.

Corvel

Account Manager II

Overland Park, KS · On-site

$70K - $116K/yr

... representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns before they become ...

Landus

Sales Representative

Oxford, KS · On-site

This position combines account management with hands-on support, including in-person visits to ... Represent Landus professionally to customers, members, and the public. Your appearance should be ...

Landus

Sales Representative

Oxford, KS · On-site

This position combines account management with hands-on support, including in-person visits to ... Represent Landus professionally to customers, members, and the public. Your appearance should be ...

Landus Cooperative

Sales Representative

Oxford, KS · On-site

This position combines account management with hands-on support, including in-person visits to ... Represent Landus professionally to customers, members, and the public. Your appearance should be ...

Entrust Datacard

$24.57 - $36.04/hr

This includes the Enterprise Territory Sales Team, Account Management Team, Sales Development, Pre ... Represents Entrust at exhibitions, conferences, and speaking engagements to assist in explaining ...

Safe Haven Security

Account Manager

Lenexa, KS · On-site

Clear promotion path to Account Executive and Management opportunities What sets this role apart? * You will represent the largest agent referral program in the nation. * Your income will reflect all ...

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Account Management Representative information

What is an account management representative?

An Account Management Representative is a professional responsible for maintaining and nurturing relationships with clients or customers on behalf of a company. They act as a primary point of contact, addressing client needs, resolving issues, and ensuring customer satisfaction. Their duties often include managing accounts, processing orders, providing product or service information, and collaborating with other teams to meet client needs. The goal of an Account Management Representative is to foster long-term client relationships and support business growth.

What are the key skills and qualifications needed to thrive as an account management representative?

To thrive as an Account Management Representative, you need strong relationship-building abilities, sales acumen, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing client accounts and resolving issues. These skills and qualifications are vital for maintaining client satisfaction, driving revenue growth, and ensuring long-term business success.

How does an account management representative typically collaborate with sales and customer success teams?

Account Management Representatives frequently act as the bridge between sales, customer success, and clients. They work closely with the sales team to ensure smooth onboarding of new accounts and help identify upsell or cross-sell opportunities. Collaboration with customer success teams is vital to address client needs, resolve issues quickly, and maintain high satisfaction levels. Regular meetings and shared communication tools are common practices to keep everyone aligned on account goals and activities.

What is the difference between Account Management Representative vs Customer Service Representative?

AspectAccount Management RepresentativeCustomer Service Representative
Primary RoleManage client accounts, build relationships, and upsell servicesAssist customers with inquiries, troubleshoot issues, and provide support
Required SkillsCommunication, sales, relationship managementCommunication, problem-solving, patience
Work EnvironmentOffice, client meetings, account reviewsCall centers, retail, online support
Common CertificationsCustomer relationship management (CRM) tools, sales trainingCustomer service certifications, communication skills training

While both roles involve customer interaction, Account Management Representatives focus on maintaining and growing client accounts through relationship management and sales, whereas Customer Service Representatives primarily handle inquiries and resolve issues to ensure customer satisfaction.

Do account management representatives get paid well?

Account management representatives typically earn a competitive salary that varies based on experience, industry, and location. They often receive additional benefits such as bonuses or commissions, especially if their role involves sales or client retention. Overall, compensation for this role is generally considered moderate to good within customer service and sales fields.

Is account management a stressful job?

Account management can be stressful due to the need to meet client expectations, handle multiple accounts, and resolve issues promptly. It often requires strong communication skills, organization, and the ability to manage deadlines in a fast-paced environment.

What cities in Kansas are hiring for Account Management Representative jobs?

Cities in Kansas with the most Account Management Representative job openings:

Account Management Representative jobs near you
Infographic showing various Account Management Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Account Representative

BEST DOCTORS INSURANCE SERVICES LLC
See more jobs at BEST DOCTORS INSURANCE SERVICES LLCexternal

Full-time

Re-posted 29 days ago

Job description

POSITIONPURPOSE:

The Account Manager is the first and most important point of contact for our top Master Agents and their sub-agents. They must always be aware andinformed of every single situation pertaining to them to resolve all inquiries with a sense of urgency finding the root cause of the problem by looking at the "big picture" and not just only at a particular case. The most important quality of the Account Manager is proactivity, making sure that we are thinking ahead of what the agents might need and thinking outside the box to find solutions that are favorable to the company without compromising the service of excellence that we provide our agents. One of the main functions of the Account Manager is to serve as the communication interface betweenOperations and the Sales team to understand and meet theclientsand companydemands.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Develop a strong business relationship with ouragents,gaining their trust.
  • Establishes productive and professional relationships with key personnel in assigned agencies.
  • Providesexcellentclient service.
  • Supports Agents in closing new business and renewals through weekly review of status reports to help grow and maintain business portfolio.
  • Works closely with Sales, Marketing and Operations teams by providing feedback to improve our services and processes.
  • Coordinates agent's seminars and visits to our Miami office.
  • Supports Sales Directors in the coordination of market seminars
  • Provides training to the agents about our products and services.
  • Provides Agent Portaltraining.
  • Support with the live chat tool, BD Callback inbox.
  • Able to analyze and resolve commission inquiries.
  • Facilitate different types of reportsforour agentstohelp them follow up on new business, renewals etc.
  • System improvements.
  • Create guidelines and new processes when needed.
  • Support in the implementation and testing of special projects as needed.

PROBLEM SOLVING:

  • Works closely with Agents to identify service improvement opportunities andcommunicate resolutions.
  • Collaborate with operations staff to resolve problems and develop serviceenhancements.
  • Proactively assesses, clarifies,and validates customer needs on an ongoing basis.

DESIRED MINIMUM QUALIFICATIONS: 

  • Excellent Analytical skills 
  • Good oral and written communication skills 
  • Detail oriented 
  • Independent and self-motivated 
  • Adaptability to change 
  • Works under pressure 
  • Team player 
  • Positive and professional attitude 
  • Leadership skills to take ownership of a problem and help to create a solution 
  • Basic project management skills 
  • Fluent in English (written and spoken), French would be an asset to the team
  • Ability to multi-task and define priorities 
  • Good presentations skills, to a small or large audience. 
  • Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint and Outlook 

EDUCATION AND EXPERIENCE: 

  • Graduate degree from an accredited institution, preferably in business or related. 
  • 3+ years’ experience in Account Management or related field dealing with very demanding clients in different countries. 
  • International Health Insurance experience is a plus. 

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