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Account Management Jobs (NOW HIRING)

As the Account Management Manager, you will be responsible for maintaining and enhancing relationships with our third-party marketplace key accounts. You will collaborate closely with various teams ...

The ideal candidate will have a proven track record in account management, strong leadership skills, and a passion for delivering outstanding customer experiences. Key Responsibilities: * Team ...

Account Management

Cary, NC · On-site

$31 - $33/hr

Ability to manage multiple customer accounts, transactions, and priorities effectively. * Detail-oriented, process-driven, and customer-focused with strong ownership and accountability.

"We're building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping ...

... Account Management at Amwins Self-Funded! Are you an ambitious leader ready to play a crucial role in the growth and success of our organization? We are seeking a passionate Manager of Account ...

The ideal candidate will have a proven track record in account management, strong leadership skills, and a passion for delivering outstanding customer experiences. Key Responsibilities: * Team ...

A strategic, high-energy Director of Account Management & Customer Success. This role is a critical leadership role responsible for our Global Service Provider end customer's entire post-sale ...

Manager, Account Management

New York, NY · On-site +1

$191K - $239K/yr

Our Account Management team plays a critical role in deepening customer relationships, expanding value, and ensuring long-term retention across our commercial segment. We operate with a high ...

Taylor Corporation is looking for a Director, Account Management to join our team! In this role, you will be responsible for leading Taylor Print Impressions' most critical customer relationships ...

Represent Account Management in cross-functional planning for new product launches, B2B/omnichannel programs, and process changes that affect the client experience. * Work globally with AM leadership ...

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Account Management information

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$29.5K

$65.8K

$106K

How much do account management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for account management in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as an account manager?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an account manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they receive a base salary plus potential bonuses or commissions, especially when managing key client accounts or sales targets.

What cities are hiring for Account Management jobs?

Cities with the most Account Management job openings:

What are the most commonly searched types of Account Management jobs?

The most popular types of Account Management jobs are:

What states have the most Account Management jobs?

States with the most job openings for Account Management jobs include:

Infographic showing various Account Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Director Account Management

Pharmacy Data Management

Poland, OH • On-site, Remote

Full-time

Re-posted 11 days ago


Job description

PDMI is looking to add a Director, Account Management to our team! This position will be responsible for leading the transformation and maturation of PDMI's Account Management function, evolving it into a proactive, strategic, insight-driven client partnership model. By redefining role expectations, engagement standards, operating processes, and accountability frameworks for the Account Management team, this role will drive client retention, satisfaction, and growth to support scalable growth and improved client outcomes.
Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.
Why Join Us:
  • Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work: Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment: Work with passionate professionals who share your drive.
  • Exciting Challenges: Every day brings new opportunities to excel.
  • Flexible Work: Fully remote opportunity with a company that cares.

Key Responsibilities:
  • Develop and implement a scalable Account Management operating model, including role structure, account segmentation, career tiering, governance processes, and measurable performance expectations.
  • Ensure Account Managers develop a deep understanding of client business needs, operational priorities, growth objectives, and market challenges to position PDMI as a strategic business partner.
  • Drive the evolution of client engagement from transactional reporting and raw data delivery toward insight-driven consultative partnership that demonstrates measurable business value and strategic impact.
  • Ensure Account Managers understand and effectively coordinate PDMI's operational, technical, product, implementation, support, and service functions to deliver a unified and consistent client experience.
  • Establish a culture of ownership, accountability, strategic thinking, and proactive client leadership by implementing clear expectations, measurable standards, coaching frameworks, and consistent performance management practices.
  • Drive executive-level client engagement strategies that strengthen long-term partnerships and align PDMI solutions to evolving client business objectives.
  • Establish and standardize processes for managing client relationships, including contracts, quarterly business reviews, renewals, service agreements, and overall account governance to ensure consistency and reduce churn.
  • Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary support for escalated or recurring client issues, ensuring timely resolution and alignment across internal teams.
  • Advocate for clients internally and collaborate cross-functionally with Product, IT and Operations to improve delivery, enhance client experience, and align on priorities.
  • Leverage data and insights to monitor account health, anticipate risks, inform decision-making, and provide regular reporting to leadership on performance and opportunities.
  • Ensure alignment across internal teams by communicating client objectives, priorities, and opportunities to support growth and improve overall client outcomes.
  • Maintain strong knowledge of PDMI products, services, and enhancements to effectively support clients and guide the team.

Work & Education Experience Requirements:
  • Bachelor's degree in business, communications, healthcare administration, or a related field required.
  • Advanced degree (e.g., MBA, MHA, or similar) preferred.
  • 8+ years in account management or customer success (healthcare IT or technical environment preferred).
  • 5+ years leading and developing client-facing teams required.
  • Experience driving retention, growth, and managing client lifecycle processes required.

AI Usage & Candidate Authenticity:
AI tools may be used for resume formatting or drafting application materials; however, submitting content that misrepresents your experience, including copied job descriptions or unverifiable work history, is not acceptable. Candidates must be prepared to clearly and confidently speak to all experience listed. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitly permitted, will result in disqualification.
All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.