PDMI is looking to add a Director, Account Management to our team! This positionwill be responsible for leading the transformation and maturation of PDMI's Account Management function, evolvingitinto ...
PDMI is looking to add a Director, Account Management to our team! This positionwill be responsible for leading the transformation and maturation of PDMI's Account Management function, evolvingitinto ...
Manager, Account Management
Atlanta, GA · On-site +1
Works closely with the Director of Account Management on communication plans and growth strategies. * Helps to prioritize and ensures effective execution of annual account planning across priority ...
Manager, Account Management
Atlanta, GA · On-site +1
Works closely with the Director of Account Management on communication plans and growth strategies. * Helps to prioritize and ensures effective execution of annual account planning across priority ...
Manager, Account Management
Atlanta, GA · On-site +1
Works closely with the Director of Account Management on communication plans and growth strategies. * Helps to prioritize and ensures effective execution of annual account planning across priority ...
Manager, Account Management
Atlanta, GA · On-site +1
Works closely with the Director of Account Management on communication plans and growth strategies. * Helps to prioritize and ensures effective execution of annual account planning across priority ...
Balancing direct account leadership with team development, this role will manage a team of account professionals while serving as a trusted advisor to high-value customers (including brokers ...
Balancing direct account leadership with team development, this role will manage a team of account professionals while serving as a trusted advisor to high-value customers (including brokers ...
Director, Account Management
Chicago, IL · On-site
Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...
Director, Account Management
Chicago, IL · On-site
Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...
Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...
Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...
Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...
Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...
Identify opportunities to streamline account management processes and improve the overall customer experience. * Work with the operations team to implement best practices and develop operational ...
Quick apply
Identify opportunities to streamline account management processes and improve the overall customer experience. * Work with the operations team to implement best practices and develop operational ...
Account Management-Entry Level
Fairmont, WV · On-site
$41K - $49K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
Fairmont, WV · On-site
$41K - $49K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Manager, Account Management
New York, NY · On-site
$144K - $167K/yr
Recruit, evaluate, hire and onboard top account management talent to meet growth expectations. * Ensure the quality of work across their direct reports exceeds expectations. Ensures that we have ...
Manager, Account Management
New York, NY · On-site
$144K - $167K/yr
Recruit, evaluate, hire and onboard top account management talent to meet growth expectations. * Ensure the quality of work across their direct reports exceeds expectations. Ensures that we have ...
Account Management-Entry Level
$45K - $54K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
$45K - $54K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
Clarksburg, WV · On-site
$43K - $52K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
Clarksburg, WV · On-site
$43K - $52K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
Fairmont, WV · On-site
$41K - $49K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
Fairmont, WV · On-site
$41K - $49K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management Specialist
Memphis, TN · On-site
Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). * Communicate with shipper ...
Account Management Specialist
Memphis, TN · On-site
Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). * Communicate with shipper ...
Manager, Account Management
$144K - $167K/yr
Recruit, evaluate, hire and onboard top account management talent to meet growth expectations. * Ensure the quality of work across their direct reports exceeds expectations. Ensures that we have ...
Manager, Account Management
$144K - $167K/yr
Recruit, evaluate, hire and onboard top account management talent to meet growth expectations. * Ensure the quality of work across their direct reports exceeds expectations. Ensures that we have ...
Manager, Account Management
Chicago, IL · On-site
Hire, coach, and develop a best in class sales-focused account management team in a land & expand model. * Own team metrics, and drive the plan to exceed quota tied to onboarding, retention, and ...
Manager, Account Management
Chicago, IL · On-site
Hire, coach, and develop a best in class sales-focused account management team in a land & expand model. * Own team metrics, and drive the plan to exceed quota tied to onboarding, retention, and ...
Account Management-Entry Level
$45K - $54K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
Account Management-Entry Level
$45K - $54K/yr
CurryTek Management is seeking independent an Account Managers to train starting at an entry level with an entrepreneurial mindset, drive and motivation to be successful. Be Your Own Boss and Pave ...
The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...
The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...
Account Management Specialist
Oak Brook, IL · On-site
$50K/yr
The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...
Account Management Specialist
Oak Brook, IL · On-site
$50K/yr
The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...
Mgr, Account Management
Columbia, SC · Remote
$100K - $125K/yr
Experience in an Account Management/Account Executive role building and maintaining complex relationships between executive contacts and brokerage firms Or an equivalent combination of education and ...
Mgr, Account Management
Columbia, SC · Remote
$100K - $125K/yr
Experience in an Account Management/Account Executive role building and maintaining complex relationships between executive contacts and brokerage firms Or an equivalent combination of education and ...
Account Management information
See salary details
$29.5K - $36.5K
5% of jobs
$36.5K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.4K
15% of jobs
$50.4K - $57.3K
14% of jobs
The median wage is $60K / yr.
$57.3K - $64.3K
14% of jobs
$64.3K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.2K
9% of jobs
$78.2K - $85.1K
7% of jobs
$85.1K - $92.1K
6% of jobs
$92.1K - $99K
4% of jobs
$99K - $106K
3% of jobs
$29.5K
$65.8K
$106K
How much do account management jobs pay per year?
What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?
Is account management a high paying job?
What job is account management?
What does an account management do?
How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?
What is the difference between Account Management vs Customer Service Representative?
| Aspect | Account Management | Customer Service Representative |
|---|---|---|
| Primary Role | Build and maintain long-term client relationships, upsell, and ensure client satisfaction | Assist customers with inquiries, resolve issues, and provide product or service information |
| Required Skills | Communication, relationship management, sales knowledge | Communication, problem-solving, product knowledge |
| Work Environment | Office-based, client meetings, account reviews | Call centers, retail, online support channels |
| Industry Usage | Common in B2B and B2C sectors, especially in SaaS, finance, and tech | Widespread across retail, telecom, hospitality, and service industries |
While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.
What job makes $10,000 a month without a degree?
What is account management?

Full-time
Posted 9 days ago
Job description
PDMI is looking to add a Director, Account Management to our team! This positionwill be responsible for leading the transformation and maturation of PDMI's Account Management function, evolvingitinto a proactive, strategic, insight-driven client partnershipmodel.Byredefiningrole expectations, engagement standards, operating processes, and accountability frameworks for the Account Management team, this role will drive client retention, satisfaction, and growth to support scalable growth and improved client outcomes.
Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their businessobjectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated healthplansand hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.
Why Join Us:
- Best Employer:PDMI was votedBestEmployer in Ohio for the 5th consecutive year in 2025!
- Meaningful Work:Contribute to improving healthcare quality and efficiency.
- Collaborative Environment:Work with passionate professionals who share your drive.
- Exciting Challenges:Every day brings new opportunities to excel.
- Flexible Work:Fully remote opportunity with a company thatcares.
Key Responsibilities:
- Develop and implement a scalable Account Management operating model, including role structure, account segmentation, career tiering,governance processes, and measurable performance expectations.
- Ensure Account Managers develop a deep understanding of client businessneeds, operational priorities, growthobjectives, and market challengestoposition PDMI as a strategic business partner.
- Drive the evolution of client engagement from transactional reporting and raw data delivery toward insight-driven consultative partnership thatdemonstratesmeasurable business value and strategic impact.
- Ensure Account Managers understand and effectively coordinate PDMI's operational, technical, product, implementation, support, and service functions to deliveraunifiedand consistent client experience.
- Establish a culture of ownership, accountability, strategic thinking, and proactive client leadership by implementing clear expectations, measurable standards, coaching frameworks, and consistent performance management practices.
- Drive executive-level client engagement strategies that strengthen long-term partnerships and align PDMI solutions to evolving client businessobjectives.
- Establish and standardize processes for managing client relationships, including contracts,quarterly business reviews,renewals, service agreements, and overall account governance to ensure consistency and reduce churn.
- Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary supportforescalatedor recurring client issues, ensuringtimelyresolution and alignment across internal teams.
- Advocate for clients internally and collaborate cross-functionallywithProduct, ITandOperations to improve delivery, enhance client experience, and align on priorities.
- Leverage data and insights tomonitoraccount health, anticipate risks, inform decision-making, and provide regular reporting to leadership on performance and opportunities.
- Ensure alignment across internal teams by communicating clientobjectives, priorities, and opportunities to support growth and improve overall client outcomes.
- Maintain strong knowledge of PDMI products, services, and enhancements to effectively support clients and guide the team.
Work & Education Experience Requirements:
- Bachelor's degree in business, communications, healthcare administration, ora relatedfieldrequired.
- Advanceddegree(e.g., MBA, MHA, or similar) preferred.
- 8+years in account management or customer success (healthcare IT or technical environment preferred).
- 5+ years leading and developing client-facing teams required.
- Experience driving retention, growth, and managing client lifecycle processes required.
AIUsage& Candidate Authenticity:
AI tools may be used for resume formatting or drafting application materials; however,submittingcontent that misrepresents yourexperience, includingcopied job descriptions or unverifiable workhistory, isnot acceptable. Candidates must be prepared to clearly and confidently speak to allexperiencelisted. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitlypermitted, will result in disqualification.
All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.
Employment Type: FULL_TIMEAbout Pharmacy Data Management
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing
Company size
51 - 200 Employees
Headquarters location
Youngstown, OH, US
Year founded
1984