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Account Management Jobs (NOW HIRING)

Yami

Manager, Account Management

Brea, CA

$90K - $100K/yr

As the Account Management Manager, you will be responsible for maintaining and enhancing relationships with our third-party marketplace key accounts. You will collaborate closely with various teams ...

BrightSpring

Manager, Account Management

Phoenix, AZ · Remote

$110K/yr

Our Company Pharmacy Alternatives Overview Under the general direction of the Director, Account Management, Account Manager delivers on the company's value proposition to its Individuals with ...

Yami

Manager, Account Management

Brea, CA

Yami Strategic Supply solutions team is seeking an Account Management Manager to lead our Account Management team As the Account Management Manager, you will be responsible for maintaining and ...

Absorb Software

Manager, Account Management

"We're building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping ...

Origami Risk LLC

Manager, Account Management

Atlanta, GA · On-site +1

Works closely with the Director of Account Management on communication plans and growth strategies. * Helps to prioritize and ensures effective execution of annual account planning across priority ...

Hub Group

Account Management Specialist

Atlanta, GA · On-site

$50K - $55K/yr

The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic ...

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Account Management information

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$29.5K

$65.8K

$106K

How much do account management jobs pay per year?

As of Jul 31, 2026, the average yearly pay for account management in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

Is account management a high paying job?

Account management roles can offer competitive salaries, especially with experience, industry specialization, and in larger companies. Salaries often include bonuses and commissions, and professionals with strong communication and negotiation skills tend to earn higher pay. However, compensation varies widely based on location, company size, and individual performance.

What job is account management?

Account management is a professional role focused on maintaining and growing relationships with clients or customers. Account managers serve as the main point of contact, address client needs, and often use customer relationship management (CRM) tools to ensure satisfaction and retention.

Will AI replace account managers?

AI can automate routine tasks in account management, such as data analysis and reporting, but it is unlikely to fully replace account managers who rely on relationship-building, strategic thinking, and personalized communication. Human skills remain essential for understanding client needs and providing tailored solutions. Many organizations use AI tools to support account managers rather than replace them entirely.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What do account management do?

Account management involves maintaining and strengthening relationships with clients or customers to ensure their needs are met and to promote business growth. Professionals in this role coordinate with sales, support, and other departments, often using customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. Their responsibilities include managing accounts, resolving issues, and identifying opportunities for upselling or renewal.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $60,000 to $85,000 annually, depending on experience, industry, and location. Senior account managers or those in specialized fields can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with CRM tools are valuable for this role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.
More about Account Management jobs
What cities are hiring for Account Management jobs? Cities with the most Account Management job openings:
What are the most commonly searched types of Account Management jobs? The most popular types of Account Management jobs are:
What states have the most Account Management jobs? States with the most job openings for Account Management jobs include:
What job categories do people searching Account Management jobs look for? The top searched job categories for Account Management jobs are:
Account Management jobs near you
Infographic showing various Account Management job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Director Account Management

Pharmacy Data Management

Poland, OH • On-site, Remote

Full-time

Re-posted 21 days ago

Job description

PDMI is looking to add a Director, Account Management to our team! This position will be responsible for leading the transformation and maturation of PDMI's Account Management function, evolving it into a proactive, strategic, insight-driven client partnership model. By redefining role expectations, engagement standards, operating processes, and accountability frameworks for the Account Management team, this role will drive client retention, satisfaction, and growth to support scalable growth and improved client outcomes.
Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.
Why Join Us:
  • Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work: Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment: Work with passionate professionals who share your drive.
  • Exciting Challenges: Every day brings new opportunities to excel.
  • Flexible Work: Fully remote opportunity with a company that cares.

Key Responsibilities:
  • Develop and implement a scalable Account Management operating model, including role structure, account segmentation, career tiering, governance processes, and measurable performance expectations.
  • Ensure Account Managers develop a deep understanding of client business needs, operational priorities, growth objectives, and market challenges to position PDMI as a strategic business partner.
  • Drive the evolution of client engagement from transactional reporting and raw data delivery toward insight-driven consultative partnership that demonstrates measurable business value and strategic impact.
  • Ensure Account Managers understand and effectively coordinate PDMI's operational, technical, product, implementation, support, and service functions to deliver a unified and consistent client experience.
  • Establish a culture of ownership, accountability, strategic thinking, and proactive client leadership by implementing clear expectations, measurable standards, coaching frameworks, and consistent performance management practices.
  • Drive executive-level client engagement strategies that strengthen long-term partnerships and align PDMI solutions to evolving client business objectives.
  • Establish and standardize processes for managing client relationships, including contracts, quarterly business reviews, renewals, service agreements, and overall account governance to ensure consistency and reduce churn.
  • Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary support for escalated or recurring client issues, ensuring timely resolution and alignment across internal teams.
  • Advocate for clients internally and collaborate cross-functionally with Product, IT and Operations to improve delivery, enhance client experience, and align on priorities.
  • Leverage data and insights to monitor account health, anticipate risks, inform decision-making, and provide regular reporting to leadership on performance and opportunities.
  • Ensure alignment across internal teams by communicating client objectives, priorities, and opportunities to support growth and improve overall client outcomes.
  • Maintain strong knowledge of PDMI products, services, and enhancements to effectively support clients and guide the team.

Work & Education Experience Requirements:
  • Bachelor's degree in business, communications, healthcare administration, or a related field required.
  • Advanced degree (e.g., MBA, MHA, or similar) preferred.
  • 8+ years in account management or customer success (healthcare IT or technical environment preferred).
  • 5+ years leading and developing client-facing teams required.
  • Experience driving retention, growth, and managing client lifecycle processes required.

AI Usage & Candidate Authenticity:
AI tools may be used for resume formatting or drafting application materials; however, submitting content that misrepresents your experience, including copied job descriptions or unverifiable work history, is not acceptable. Candidates must be prepared to clearly and confidently speak to all experience listed. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitly permitted, will result in disqualification.
All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.

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