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Account Management Jobs in Rhode Island (NOW HIRING)

Position Summary The Account Manager, Eastern Midwest Territory, is responsible for driving ... Partner with Sales Management on forecasts, pricing strategies, business reviews, contract ...

New

Account Manager

Middletown, RI · On-site

$18.20 - $18.70/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Account Manager

West Warwick, RI · On-site

$18 - $18.70/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Account Manager

West Warwick, RI · On-site

$18 - $18.70/hr

... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in-store, over the phone, and in customers' homes • Contribute ...

Develop relationships with prospects & track all activity in Salesforce.com CRM * Current customer expansion and account management. Translate the business plan into account-specific tactics. Develop ...

Develop relationships with prospects amp; track all activity in Salesforce.com CRM * Current customer expansion and account management. Translate the business plan into account-specific tactics.

Partner with carriers/underwriters to obtain quotes, submit documentation, and resolve requests quickly QUALIFICATIONS * 2+ years Personal Lines P&C account management experience * Valid ...

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Showing results 1-20

Account Management information

See Rhode Island salary details

$28.9K

$64.5K

$103.8K

How much do account management jobs pay per year?

As of Aug 30, 2026, the average yearly pay for account management in Rhode Island is $64,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,900.00 per year, depending on experience, location, and employer.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as an account manager?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an account manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they receive a base salary plus potential bonuses or commissions, especially when managing key client accounts or sales targets.

What are the most commonly searched types of Account Management jobs in Rhode Island?

The most popular types of Account Management jobs in Rhode Island are:

What cities in Rhode Island are hiring for Account Management jobs?

Cities in Rhode Island with the most Account Management job openings:

Infographic showing various Account Management job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $64,454 per year, or $31 per hour.

Client Services Representative (Account Management)

Lincoln, RI • On-site

Financial Statement Services, Inc
51 - 200 employees

$27 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Join Team FSSI and Become an Employee-Owner!

Who We Are:

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Account Representative to join our Client Services team in Lincoln, RI. The Account Representative manages the daily tasks of clients’ projects in a SaaS-based production environment, where solutions and processes are tailored to each account. This requires managing complex print and mail workflows, coordinating across internal teams, and ensuring accuracy from project setup through billing.

Success in this role requires strong critical thinking, project coordination skills, an aptitude for learning new technical concepts and a genuine passion for helping clients achieve their goals.

This is an onsite position, working Monday – Friday from the FSSI facility.

Why You’ll Love This Role:

  • We Invest in our employees! We provide dedicated training for your success in the role through our FSSI University as well as hands on training with the Client Services team.
  • Build strong relationships and manage your client accounts with custom care and expertise.
  • Utilize your creativity in resolving client challenges while providing seamless communication.

Your Essential Duties:

  • Client Success: Serve as the primary point of contact between your clients and internal teams, including IT, Software Development, Operations, Marketing, Accounting and Purchasing. Ensure client needs are clearly understood and executed.
  • Project Management: Oversee client implementations, manage daily tasks for accounts, and monitor production workflows.
  • Technical Expertise: Assist clients in understanding print, mail, and online presentment specifications, work with internal teams to troubleshoot technical issues, and create clear technical documentation tailored to client specification.
  • Data & Reporting: Ensure accurate client billing and generate client reports.
  • Process Improvement: Collaborate with teams to enhance efficiency and deliver top-tier service.

Requirements

What You Bring:

  • Must have a bachelor’s degree.
  • 1-3 years of experience in B2B account management, client implementation or related industry experience.
  • Strong problem-solving and critical thinking skills.
  • Ability to grasp and explain technical concepts with ease.
  • Excellent business writing and communication skills with a keen attention to detail for professional client communication.
  • Strong organizational and coordination skills to manage multiple tasks, deadlines, and client needs efficiently.
  • Proficiency in Word, Excel, and PowerPoint, Outlook and Teams (project management software experience is a plus!).

The description above is a summary of the highlights of the role, a full job description will be provided.

Benefits

Why Join Us?

  • Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
  • Culture of CARE for our Employees: We offer strong, competitive benefit plans for our employees and their families.
  • Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.

Benefits include:

  • 401(k) & Roth + Employee Stock Ownership Plan
  • Medical, Dental, Vision & Life Insurance
  • Vacation, sick leave and paid holidays – including your birthday!
  • Employee Assistance & Care Programs
  • Additional perks & employee award programs

Ready to grow with us? Apply today!

Hiring Pay Range (hourly paid): $27.00 - $28.00 an hour

Schedule: Mon - Fri, 8:00 am - 5:00 pm. This is an onsite position.