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Account Management Jobs in Rhode Island (NOW HIRING)

GXO Logistics

Director, Account Management

NC · On-site +1

As the Director, Account Management, you will be responsible for managing the customer experience within the company, as well as leading complex solutions that deliver value. Become a part of our ...

LGC Group

Account Manager

Providence, RI

Prior successful key account management experience dealing with central procurement is preferred * Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions ...

LGC Group

Account Manager

Providence, RI · On-site +1

$105K/yr

Prior successful key account management experience dealing with central procurement is preferred * Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions ...

Rent-A-Center

Account Manager

Middletown, RI

$18.20 - $18.70/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Rent-A-Center

Account Manager

West Warwick, RI

$18 - $18.70/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Rent-A-Center

Account Manager

Pawtucket, RI · On-site

$18.70 - $20.11/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Rent-A-Center

Account Manager

West Warwick, RI · On-site

$18 - $18.70/hr

... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in-store, over the phone, and in customers' homes • Contribute ...

Rent-A-Center

Account Manager

Middletown, RI · On-site

$18.20 - $18.70/hr

... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in-store, over the phone, and in customers' homes • Contribute ...

Jostens

Territory Sales & Account Manager

Providence, RI · On-site

$75K - $85K/yr

Develop relationships with prospects amp; track all activity in Salesforce.com CRM * Current customer expansion and account management. Translate the business plan into account-specific tactics.

New

Alera Group

Personal Lines Account Manager

Warwick, RI · Hybrid

$55K - $75K/yr

Partner with carriers/underwriters to obtain quotes, submit documentation, and resolve requests quickly QUALIFICATIONS * 2+ years Personal Lines P&C account management experience * Valid ...

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All JobsAccount Management JobsAccount Management Jobs in Rhode Island

Account Management information

See Rhode Island salary details

$28.9K

$64.5K

$103.8K

How much do account management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for account management in Rhode Island is $64,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,900.00 per year, depending on experience, location, and employer.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as an account manager?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an account manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they receive a base salary plus potential bonuses or commissions, especially when managing key client accounts or sales targets.

What are the most commonly searched types of Account Management jobs in Rhode Island?

The most popular types of Account Management jobs in Rhode Island are:

What cities in Rhode Island are hiring for Account Management jobs?

Cities in Rhode Island with the most Account Management job openings:

Account Management jobs near you
Infographic showing various Account Management job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $64,454 per year, or $31 per hour.

Director, Account Management

GXO Logistics

NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

GXO Logistics rating

7.2

Company rating: 7.2 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

188th of 365 rated logistics

Job description

Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Are you ready to take your career to the next level with a rapidly expanding global company? As the Director, Account Management, you will be responsible for managing the customer experience within the company, as well as leading complex solutions that deliver value. Become a part of our dynamic team and we'll help you develop to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
  • Champion the Voice of Customer (VoC) methodology to enhance and manage customer experience
  • Drive customer retention and satisfaction by cultivating strong relationships and proactively identifying opportunities for organic growth within existing accounts
  • Establish and execute strategic plans to drive account penetration and long-term growth
  • Partner closely with Operations teams to ensure service level agreements (SLAs) are consistently met and customer expectations are exceeded
  • Lead commercial activities including work order completion, renewal negotiations, pricing discussions, and front-line customer negotiations
  • Serve as a key contributor in the development, review, and refinement of Statements of Work (SOWs) and RFP responses
  • Build and nurture relationships to support successful internal and external initiatives

What you need to succeed at GXO:
At a minimum, you'll need:
  • Bachelor's degree or equivalent related work or military experience
  • 7 years of progressive experience in account management
  • Demonstrated ability to lead strategic customer initiatives, manage complex relationships, and deliver commercial value
  • Superior customer relationship management experience and skills
  • Experience in pricing strategy, RFP responses, Work Order creation and development of Statements of Work (SOWs)
  • Strong business acumen and cross-functional collaboration skills
  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence internal and external stakeholders
  • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience

It'd be great if you also have:
  • 10 years of progressive experience in account management
  • Experience within supply chain or logistics environments is a strong plus
  • Strong analytical thinking skills with the ability to interpret data, identify trends, and support strategic decision-making
  • Advanced project and time management skills, with the ability to prioritize effectively, manage multiple initiatives, and consistently meet customer expectations

We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

What GXO Logistics employees say

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About GXO Logistics

Sourced by ZipRecruiter

GXO Logistics, located in Greenwich, CT, US, is a global leader in the logistics industry. Specializing in innovative supply chain management, it operates across various sectors including e-commerce, food and beverage, technology, and retail. The company has cemented a notable reputation for providing top-notch outsourcing solutions that equip businesses to respond to market changes quickly and efficiently. Originally part of XPO Logistics, GXO, officially separated and spun off as a unique corporation in 2021, taking with it decades of expertise and a robust client roster. Their mission is to propel businesses forward with cutting-edge logistics and transportation solutions while adhering to their core values of safety always, customer-centric, and inclusive.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

Year founded

2021

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