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Account Management Jobs Near Me

Surge Staffing

Account Manager

Columbus, OH · On-site

$60K - $80K/yr

Proven experience in sales, business development, or account management * Strong customer relationship-building and account management skills * Excellent verbal, written, and presentation skills

Surge Staffing

Account Manager

Columbus, OH

$60K - $80K/yr

Proven experience in sales, business development, or account management * Strong customer relationship-building and account management skills * Excellent verbal, written, and presentation skills

VPL, Inc

Account Manager

Columbus, OH · On-site

What You'll Bring * 3-5+ years of account management, customer success, client services, healthcare, logistics, SaaS, or related experience. * Demonstrated ability to independently manage and retain ...

VPL, Inc

Account Manager

Columbus, OH

What You'll Bring * 3-5+ years of account management, customer success, client services, healthcare, logistics, SaaS, or related experience. * Demonstrated ability to independently manage and retain ...

Surge Staffing

Account Manager

Dublin, OH

Experience in sales, customer service, account management, or negotiation is highly valued. * Additional relevant training and certifications will be considered. Knowledge, Skills & Abilities

Surge Staffing

Account Manager

Dublin, OH · On-site

Experience in sales, customer service, account management, or negotiation is highly valued. * Additional relevant training and certifications will be considered. Knowledge, Skills & Abilities

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Dedicated account performance management & reporting ... Project management and implementation of strategic initiatives * Excellent Customer Service to ...

VPL, Inc

Senior Account Manager

Columbus, OH

What You'll Bring... * 7+ years of strategic account management, customer success, or business ... development experience in a B2B environment. * Healthcare, pharmacy, medical supply chain, or ...

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How much do account management jobs pay per year?

As of Aug 19, 2026, the average yearly pay for account management in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

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Account Management jobs near you
A map of the United States highlighting the number of Account Management job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Account Management job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Director of Pharmacy Account Management

VPL, Inc

Westerville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

The Mission
The Director of Pharmacy Account Management is a strategic leadership role responsible for driving customer success, revenue growth, account retention, and operational excellence across VPL's pharmacy customer portfolio. This individual will inherit a team with a strong foundation and be expected to elevate it - building a culture of accountability, continuous improvement, and exceptional customer experience.
The right candidate is a self-starter who operates with urgency, owns outcomes end-to-end, and builds trust fast - with customers and internal partners alike. They bring genuine pharmacy domain expertise, the technical fluency to engage meaningfully with Product and Engineering teams, and the leadership instincts to develop account managers into high performers.
Key Responsibilities
  • Lead, coach, and develop a team of Pharmacy Account Managers - closing performance gaps, building on existing process foundations, and driving ongoing education and enablement.
  • Own KPIs across customer retention, satisfaction, account expansion, and revenue growth - and be fully accountable for hitting them.
  • Develop, track, and report on key performance indicators (KPIs) related to customer satisfaction, retention, account expansion, and revenue growth.
  • Serve as an escalation point for key customer relationships, including executive and C-suite interactions.
  • Manage internal and external escalations, collaborating with senior leadership and C-suite executives to drive successful resolutions.
  • Build and execute a roadmap for process improvements, tooling, and team scalability.
  • Create and execute a roadmap for implementing processes, technologies, and tools that improve efficiency, reduce execution risk, and enable team scalability.
  • Partner cross-functionally with Product, Engineering, Support, Implementation, and Finance to advocate for customers and drive resolution.
  • Develop a deep understanding of customer pharmacy workflows, systems, and integration environments - well enough to spot problems before they escalate.
  • Anticipate risks, identify expansion opportunities, and act on both proactively.
  • Analyze customer performance, financial data, and market trends to inform business decisions and growth strategies.
  • Contribute directly to company growth strategy as a senior member of the commercial leadership team.

Required Qualifications
  • Bachelor's degree in Business, Healthcare Administration, Pharmacy, or a related field; equivalent experience may be considered.
  • 8-12+ years of progressive experience in account management, customer success, or commercial leadership - with direct pharmacy industry exposure (hospital/IDN, specialty, retail, PBM, or similar).
  • Demonstrated success leading, coaching, and developing high-performing account management or customer success teams.
  • Comfort working alongside technical teams - working knowledge of pharmacy management systems, software integrations, APIs, data workflows, and security considerations.
  • Proven track record of customer retention, account expansion, and building lasting executive-level relationships within healthcare organizations.
  • Experience in or alongside cross-functional roles (product, implementation, operations, finance) - not just a career account management background.
  • Prior professional experience calling on and working directly with hospital, health system, or pharmacy operations leadership.
  • Strong analytical skills with the ability to interpret financial data, identify trends, and develop actionable growth strategies.
  • Excellent written, verbal, presentation, negotiation, and problem-solving skills.
  • Ability to influence cross-functional stakeholders in complex, matrixed environments.
  • Self-directed with a high ownership mentality - doesn't wait to be told, runs until tackled.

Nice to Have
  • Experience in a scaling SaaS or tech-enabled healthcare company.
  • Familiarity with pharmacy automation, EHR/ERP integrations, or supply chain-adjacent workflows.
  • Experience implementing technologies and tools that improve team productivity and scalability.

Benefits & Perks
  • Time Off: Unlimited Time Off (UTO) policy for full-time employees.
  • Holidays: 10 company-paid holidays and 3 floating holidays each full calendar year.
  • Free in-office snacks and drinks.
  • Health Coverage: Medical, prescription drug, dental, and vision plans with multiple options to fit individual and family needs.
  • Wellness Support: Medical plan-aligned wellness programs, plus a $500 annual Wellness Reimbursement to support your overall health.
  • Employee Assistance Program (EAP): Confidential support and resources for mental health, financial guidance, and life challenges.
  • Retirement Savings: 401(k) plan with a 50% employer match up to 6%, fully vested on day one.
  • Life Insurance: Company-paid life insurance is provided, with optional voluntary coverage available for employees and eligible dependents.
  • Additional Voluntary Benefits: Short- and long-term disability, accident, hospital indemnity, critical illness, legal insurance, identity theft, and pet insurance.
  • Family Support: Paid Parental Leave program.

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