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Account Management Jobs in Virginia (NOW HIRING)

W3Global Inc.

Account Manager

Norfolk, VA · On-site

$60K - $65K/yr

Key ResponsibilitiesClient Service & Account Management * Serve as the primary point of contact for assigned commercial insurance clients * Respond promptly to client inquiries and service requests

Valcourt

Account Manager (71852)

Vienna, VA · On-site

Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests. * Sales & Revenue Growth:

PerformYard

Account Manager

Arlington, VA · Remote

Leverage CRM tools and sales automation to constantly make yourself more efficient What you'll Bring: * Bachelor's Degree * 3+ years of experience in sales, account executive, business development ...

PerformYard

Account Manager

Arlington, VA · On-site +1

Leverage CRM tools and sales automation to constantly make yourself more efficient What you'll Bring: * Bachelor's Degree * 3+ years of experience in sales, account executive, business development ...

Compu Dynamics

Account Manager

Chantilly, VA · On-site

Client Relationship Management & Growth * Identify and pursue new business, along with cross-sell and up-sell opportunities within existing accounts. * Negotiate and manage service contracts and ...

Jinfonet

Account Manager

Mclean, VA · On-site

Prepare forward-looking account plans for priority accounts * Assist with high severity requests or issue escalations as needed Qualifications: * 2 - 4 years of sales or account management experience ...

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All JobsAccount Management JobsAccount Management Jobs in Virginia

Account Management information

See Virginia salary details

$29.2K

$65.3K

$105.1K

How much do account management jobs pay per year?

As of Aug 10, 2026, the average yearly pay for account management in Virginia is $65,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account manager?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an account manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they receive base pay plus performance bonuses, with higher earnings often linked to client retention and sales targets.
What are the most commonly searched types of Account Management jobs in Virginia? The most popular types of Account Management jobs in Virginia are:
What are popular job titles related to Account Management jobs in Virginia? For Account Management jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Virginia look for? The top searched job categories for Account Management jobs in Virginia are:
What cities in Virginia are hiring for Account Management jobs? Cities in Virginia with the most Account Management job openings:
Account Management jobs near you
Infographic showing various Account Management job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,252 per year, or $31.4 per hour.

Senior Manager, Technical Account Management

Relativity

Virginia Beach, VA • On-site

$159K - $239K/yr

Other

PTO

Posted 29 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As the manager of the Service Delivery Team, you will work with theTechnical Account Managers (TAM) proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
As a Manager on the Technical Account Management (TAM) Team, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The TAM Manager should have intimate knowledge on all TAM process and procedures. The TAM Manager will be responsible for ensuring that Services are provided in an uninterrupted manner. The TAM Manager will be responsible for balancing the team's workload, reassigning accounts as needed due to PTO and scheduled trainings. The TAM Manager should be organized, attentive to details, and meet all our department goals and metrics. The TAM Manager informs their manager of issues regarding personnel, performance, client perception, and project status, and works closely with Product and Engineering teams to ensure consistent, high-quality service of our product. The TAM Manager is also responsible for the professional development of their reports.

Job Description and Requirements

  • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers
  • Manage towardTAMKPI's
  • Ensure team is driving internal service review meetings covering performance, service improvements, quality, and process
  • Ensure team members are proactivelymonitoringopen tickets, tenanthealthand removing any existing blockers for the customer.
  • OverseeTAMteam as they provide complex responsive support to clients during normal business hours and after hours.
  • Oversee team as they complete all daily tasks and projects as requested, on-time, and with attention to detail and quality.
  • Provide excellent customer service using the communication methodsdesignatedby Relativity.
  • Maintain the flexibility to work any on-call schedules, or othertime framesas needed or requested
  • Translate businessobjectivesanddeterminehow to use resources to meetobjectivesand goals
  • Manage issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends
  • Coach and develop employees to expand upon their technical and Relativity related skill setsand drive towards high performance.
  • Commitment to and consistent demonstration of core company values

Qualifications

  • Knowledge of Relativity

  • Strong customer service skills; comfort working with senior level executives both internally and externally

  • Ability to translate technical problems and issues into terminology that can be understood by non-technical audiences

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complex technical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments.

  • Experience with and knowledge of e-discovery industry and products.

  • Experience troubleshooting Microsoft Azure

  • ExperiencetroubleshootingVMs, Storage and Networking

  • ITIL Certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$159,000 and $239,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Data Intelligence, Data Security, Government Contracts, Information Governance, Legal Practices, Legal Research, Policy Analysis, Strategic Planning, Technology Implementations, Vendor Management

Apply