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Account Management Jobs in Chicago, IL (NOW HIRING)

Hub Group

Account Management Specialist

Oak Brook, IL · On-site

$50K/yr

The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...

Front

Director, Account Management

Chicago, IL · On-site

$280K - $310K/yr

We're looking for a Director, Account Management to lead and scale our Account Management team. This leader will own existing customer expansion, renewals, and overall account health across a ...

Omnicom

Director, Account Management

Chicago, IL · On-site

Account Management: Lead influencer communication for Omnicom Influencer clients, including proposal development, commercial agreements, and client communication from initial briefing to completion ...

Omnicom

Director, Account Management

Chicago, IL · Hybrid

Account Management: Lead influencer communication for Omnicom Influencer clients, including proposal development, commercial agreements, and client communication from initial briefing to completion ...

Covista

Account Management Representative

Lisle, IL · On-site

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Account Management Representative

Lisle, IL · Hybrid

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Account Management Representative

Lisle, IL · Hybrid

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Account Management Representative

Lisle, IL · Hybrid

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Account Management Representative

Lisle, IL · Hybrid

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

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All JobsAccount Management JobsAccount Management Jobs in Chicago, IL

Account Management information

See Chicago, IL salary details

$30.4K

$67.9K

$109.3K

How much do account management jobs pay per year?

As of Aug 29, 2026, the average yearly pay for account management in Chicago, IL is $67,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $80,900.00 per year, depending on experience, location, and employer.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as an account manager?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an account manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they receive a base salary plus potential bonuses or commissions, especially when managing key client accounts or sales targets.

What are the most commonly searched types of Account Management jobs in Chicago, IL?

The most popular types of Account Management jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Account Management jobs?

Cities near Chicago, IL with the most Account Management job openings:

Account Management jobs near you
Infographic showing various Account Management job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $67,854 per year, or $32.6 per hour.

Account Management Specialist

Hub Group, Inc

Oak Brook, IL

$50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 6 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

334th of 366 rated logistics

Job description

The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any issues for the customer.

Essential Job Functions:

  • Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions.
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges.
  • Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems.
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP).
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
  • Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
  • Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Requirements:

  • Bachelor's degree in business, logistics, supply chain, or management preferred.
  • Experience in the transportation industry preferred.
  • Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred.
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
  • Highly effective communication, both verbal and written.
  • Attention to detail, organizational skills, and customer focused.
  • Ability to work weekend rotation when scheduled.

Salary: Up to $50,000/year base salary + Bonus Eligibility 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. 

Benefits We offer a comprehensive benefits plan including:

  • Medical
  • Dental 
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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