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Account Management Jobs in Indiana (NOW HIRING)

TruTeam

Customer Service / Account Management

Hammond, IN · On-site

$20 - $40/hr

Flexible Spending Accounts (FSA): Healthcare and Dependent care * Health Spending Account (HSA): with employer contribution * Life & Disability Insurance * Employee Assistance Program (EAP): in ...

Lucky415

Account Manager

Indianapolis, IN · On-site

Experience in administrative setting, account management and customer service (minimum 3 years) * Minimum 2 years experience in the event marketing field preferred * BA in Marketing, Business ...

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$28.1K

$62.6K

$100.9K

How much do account management jobs pay per year?

As of May 28, 2026, the average yearly pay for account management in Indiana is $62,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Account Management jobs in Indiana? The most popular types of Account Management jobs in Indiana are:
What are popular job titles related to Account Management jobs in Indiana? For Account Management jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Indiana look for? The top searched job categories for Account Management jobs in Indiana are:
What cities in Indiana are hiring for Account Management jobs? Cities in Indiana with the most Account Management job openings:
Account Management jobs near you

Specialist, Account Mgmt

Otis Worldwide Corporation

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Date Posted:
2026-02-24
Country:
United States of America
Location:
OT055: CIN - INDIANAPOLIS, IN 6010 CORPORATE WAY, INDIANAPOLIS, IN, 46278 USA
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting an Account Manager to cover the Central Indiana territory and reporting to the Service Sales & Ops Manager. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.
On a typical day you will:
  • Manage a portfolio of elevator units through maintaining good working relationships with existing customers
  • Serve as primary contact for timely resolution of customer needs surrounding inquiries
  • Develop new customers via cold calling, networking, bids and tenders
  • Develop your own sales strategy to achieve sales targets
  • Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
  • Conduct sales negotiations and close deals
  • Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:
  • You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience
  • You have initial experience in the sale of technical service agreements requiring consultation.
  • You have a strong customer and service orientation, including excellent interpersonal skills
  • You are characterized by a high level of commitment and reliability.
  • You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What's In it For Me / Benefits:
You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
Otis currently provides our colleagues with the following benefits:
  • 401(k) plan that includes generous company match and a separate automatic retirement contribution
  • Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
  • Three weeks paid vacation and paid company holidays
  • Paid sick leave - Employee assistance and wellness incentive programs
  • Life insurance and disability coverage
  • Voluntary benefits, such as legal, pet, home, and auto insurance
  • Birth/adoption and parental leave benefits
  • Adoption assistance
  • Tuition reimbursement program
  • Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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