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Account Management Jobs in Delaware (NOW HIRING)

Rustman Agency

National Account Manager

Lewes, DE · On-site

$96K - $124K/yr

National Account Manager Remote | 100% Commission | Leadership Role | High-Growth Opportunity About ... Comfortable working with CRM tools and remote systems * Life & Health Insurance License (or ...

MODERNCONTROLS LLC.

BAS Account Manager

New Castle, DE · On-site

Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...

ModernControls LLC

BAS Account Manager

New Castle, DE · On-site

Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...

Reachdesk Ltd

Commercial Account Manager

Wilmington, DE · On-site +1

This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires ...

MODERNCONTROLS LLC.

BAS Account Manager

New Castle, DE · On-site

Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...

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Showing results 1-20

All JobsAccount Management JobsAccount Management Jobs in Delaware

Account Management information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do account management jobs pay per year?

As of Jul 13, 2026, the average yearly pay for account management in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

Is account management a high paying job?

Account management roles can offer competitive salaries, especially with experience, industry specialization, and in larger companies. Salaries often include bonuses and commissions, and professionals with strong communication and negotiation skills tend to earn higher pay. However, compensation varies widely based on location, company size, and individual performance.

What job is account management?

Account management is a professional role focused on maintaining and growing relationships with clients or customers. Account managers serve as the main point of contact, address client needs, and often use customer relationship management (CRM) tools to ensure satisfaction and retention.

Will AI replace account managers?

AI can automate routine tasks in account management, such as data analysis and reporting, but it is unlikely to fully replace account managers who rely on relationship-building, strategic thinking, and personalized communication. Human skills remain essential for understanding client needs and providing tailored solutions. Many organizations use AI tools to support account managers rather than replace them entirely.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What do account management do?

Account management involves maintaining and strengthening relationships with clients or customers to ensure their needs are met and to promote business growth. Professionals in this role coordinate with sales, support, and other departments, often using customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. Their responsibilities include managing accounts, resolving issues, and identifying opportunities for upselling or renewal.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $60,000 to $85,000 annually, depending on experience, industry, and location. Senior account managers or those in specialized fields can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with CRM tools are valuable for this role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.
What are the most commonly searched types of Account Management jobs in Delaware? The most popular types of Account Management jobs in Delaware are:
What are popular job titles related to Account Management jobs in Delaware? For Account Management jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Delaware look for? The top searched job categories for Account Management jobs in Delaware are:
What cities in Delaware are hiring for Account Management jobs? Cities in Delaware with the most Account Management job openings:
Account Management jobs near you
Infographic showing various Account Management job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.
Senior Manager, Technical Account Management

Senior Manager, Technical Account Management

Relativity

Wilmington, DE • On-site

$159K - $239K/yr

Other

PTO

Posted yesterday

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As the manager of the Service Delivery Team, you will work with theTechnical Account Managers (TAM) proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
As a Manager on the Technical Account Management (TAM) Team, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The TAM Manager should have intimate knowledge on all TAM process and procedures. The TAM Manager will be responsible for ensuring that Services are provided in an uninterrupted manner. The TAM Manager will be responsible for balancing the team's workload, reassigning accounts as needed due to PTO and scheduled trainings. The TAM Manager should be organized, attentive to details, and meet all our department goals and metrics. The TAM Manager informs their manager of issues regarding personnel, performance, client perception, and project status, and works closely with Product and Engineering teams to ensure consistent, high-quality service of our product. The TAM Manager is also responsible for the professional development of their reports.

Job Description and Requirements

  • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers
  • Manage towardTAMKPI's
  • Ensure team is driving internal service review meetings covering performance, service improvements, quality, and process
  • Ensure team members are proactivelymonitoringopen tickets, tenanthealthand removing any existing blockers for the customer.
  • OverseeTAMteam as they provide complex responsive support to clients during normal business hours and after hours.
  • Oversee team as they complete all daily tasks and projects as requested, on-time, and with attention to detail and quality.
  • Provide excellent customer service using the communication methodsdesignatedby Relativity.
  • Maintain the flexibility to work any on-call schedules, or othertime framesas needed or requested
  • Translate businessobjectivesanddeterminehow to use resources to meetobjectivesand goals
  • Manage issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends
  • Coach and develop employees to expand upon their technical and Relativity related skill setsand drive towards high performance.
  • Commitment to and consistent demonstration of core company values

Qualifications

  • Knowledge of Relativity

  • Strong customer service skills; comfort working with senior level executives both internally and externally

  • Ability to translate technical problems and issues into terminology that can be understood by non-technical audiences

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complex technical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments.

  • Experience with and knowledge of e-discovery industry and products.

  • Experience troubleshooting Microsoft Azure

  • ExperiencetroubleshootingVMs, Storage and Networking

  • ITIL Certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$159,000 and $239,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Data Intelligence, Data Security, Government Contracts, Information Governance, Legal Practices, Legal Research, Policy Analysis, Strategic Planning, Technology Implementations, Vendor Management

Apply