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Captive Insurance Account Manager Jobs in Delaware

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Captive Insurance Account Manager information

See Delaware salary details

$26.5K

$52.6K

$76.6K

How much do captive insurance account manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for captive insurance account manager in Delaware is $52,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Captive Insurance Account Managers when coordinating between clients and service providers?

Captive Insurance Account Managers often navigate complex regulatory requirements and varied client expectations while ensuring smooth communication between clients, underwriters, and third-party service providers. Balancing the specific needs of each captive with compliance standards and timely reporting can be challenging, especially during renewal periods or audits. Strong organizational skills and proactive relationship management are key to overcoming these challenges and maintaining client satisfaction.

What are the key skills and qualifications needed to thrive as a Captive Insurance Account Manager, and why are they important?

To thrive as a Captive Insurance Account Manager, you need expertise in insurance principles, risk management, financial analysis, and typically a bachelor’s degree in finance, accounting, or a related field. Familiarity with insurance management software, regulatory compliance systems, and certifications like ACI (Associate in Captive Insurance) are commonly required. Strong organizational skills, attention to detail, and effective communication set top performers apart in managing client relationships and complex insurance structures. These skills ensure regulatory compliance, accurate reporting, and sustained client trust in a highly specialized insurance sector.

What is the difference between Captive Insurance Account Manager vs Insurance Underwriter?

AspectCaptive Insurance Account ManagerInsurance Underwriter
CredentialsInsurance licenses, industry certificationsInsurance licenses, actuarial or underwriting certifications
Work EnvironmentClient-focused, managing captive insurance accountsAssessing risk, evaluating insurance applications
Employer & IndustryCaptive insurance companies, risk management firmsInsurance carriers, underwriting agencies

While both roles involve insurance expertise, the Captive Insurance Account Manager primarily manages client accounts within captive insurance companies, focusing on client relationships and policy administration. In contrast, the Insurance Underwriter evaluates risks and determines policy terms. Understanding these differences helps clarify career paths and job expectations in the insurance industry.

What is a Captive Insurance Account Manager?

A Captive Insurance Account Manager is a professional responsible for overseeing the day-to-day administration and management of captive insurance companies. They handle tasks such as regulatory compliance, financial reporting, policy issuance, claims management, and communication between the captive owner and service providers. Their role is crucial in ensuring that the captive operates efficiently, meets all legal requirements, and achieves its financial and risk management objectives. Account managers also provide strategic advice to optimize the captive’s performance and value.
What are popular job titles related to Captive Insurance Account Manager jobs in Delaware? For Captive Insurance Account Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Captive Insurance Account Manager jobs in Delaware look for? The top searched job categories for Captive Insurance Account Manager jobs in Delaware are:
What cities in Delaware are hiring for Captive Insurance Account Manager jobs? Cities in Delaware with the most Captive Insurance Account Manager job openings:
Captive Insurance Account Manager jobs near you
Infographic showing various Captive Insurance Account Manager job openings in Delaware as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,638 per year, or $25.3 per hour.
Commercial Insurance Account Manager (Eastern Time Zone)

Commercial Insurance Account Manager (Eastern Time Zone)

Insurance Office of America

Dover, DE

$70K - $90K/yr

Full-time

Medical, Retirement

Posted 7 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

74th of 261 rated insurance

Job description

Job Description:

Title: Account Manager - Commercial Lines

Fully Remote:candidates in Eastern Time Zones
Supporting:Supporting: Shared Services - provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Seeking:construction / contractor experience & real estate experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor andmaintainactivity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5 years of account management experience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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