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Manager Account Management Jobs in Delaware (NOW HIRING)

Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...

Key Responsibilities Client Relationship Management Serve as the primary liaison for assigned BAS accounts Build and maintain strong, long-term customer relationships Conduct regular client check-ins ...

This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires ...

National Account Manager

Lewes, DE ยท On-site

$96K - $124K/yr

National Account Manager Remote | 100% Commission | Leadership Role | High-Growth Opportunity About ... Comfortable working with CRM tools and remote systems * Life & Health Insurance License (or ...

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Manager Account Management information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do manager account management jobs pay per year?

As of Jul 19, 2026, the average yearly pay for manager account management in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What are Manager Account Management roles?

Manager Account Management roles involve overseeing a team of account managers who are responsible for maintaining and growing relationships with clients. These professionals ensure client satisfaction, address concerns, and help identify new business opportunities. They also develop strategies to meet client needs, monitor account performance, and coordinate with other departments to deliver solutions. Effective communication, leadership, and organizational skills are essential for success in this position.

How does a Manager of Account Management typically collaborate with sales and customer success teams?

A Manager of Account Management plays a crucial role in bridging the gap between sales and customer success teams. They often coordinate with sales to ensure a smooth transition of new clients and work closely with customer success to maintain high client satisfaction and retention. This collaboration involves regular meetings to discuss client needs, sharing feedback, and jointly developing strategies to address challenges or upsell opportunities. Effective communication and alignment between these teams are key to delivering a seamless client experience and achieving company goals.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $60,000 to $85,000 annually, depending on experience, industry, and location. Senior account managers or those in specialized fields may earn higher salaries, often supplemented with bonuses and commissions.

What are the key skills and qualifications needed to thrive as a Manager Account Management, and why are they important?

To thrive as a Manager Account Management, you need strong leadership, client relationship management, and strategic planning skills, typically supported by a degree in business or a related field. Familiarity with CRM software (like Salesforce), data analysis tools, and project management systems is often required. Outstanding communication, problem-solving abilities, and team motivation are crucial soft skills for excelling in this role. These skills ensure effective client retention, team performance, and achievement of business goals in a competitive environment.

What is the difference between Manager Account Management vs Account Executive?

AspectManager Account ManagementAccount Executive
Primary RoleOversees client accounts, develops strategies, manages account teamsGenerates new business, manages client relationships, closes sales
Required SkillsAccount management, leadership, strategic planningSales, communication, negotiation
Work EnvironmentTeam management, client meetings, strategic planningClient outreach, sales presentations, prospecting
Common CertificationsCRM certifications, industry-specific credentialsSales certifications, CRM training

While both roles involve client interaction, the Manager Account Management focuses on maintaining and growing existing accounts through strategic oversight, whereas the Account Executive primarily seeks new clients and closes sales. Understanding these differences helps align career goals and employer expectations.

Will AI replace account managers?

AI can automate routine tasks in account management, such as data analysis and reporting, but it is unlikely to fully replace account managers who rely on relationship-building, strategic thinking, and personalized client interactions. Human skills remain essential for understanding client needs and providing tailored solutions. Many organizations use AI tools to support account managers rather than replace them entirely.

Is account management a high paying job?

Manager Account Management roles are generally well-compensated, with salaries often exceeding average corporate pay depending on industry, experience, and location. These positions typically require strong communication, negotiation skills, and industry knowledge, and they often include performance-based bonuses or commissions that can increase total earnings.

What jobs in the US pay 300,000 a year?

Manager Account Management roles in large corporations or tech companies can reach or exceed a $300,000 annual salary, especially with bonuses and stock options. High-level executive positions such as Vice President or Director in sales, finance, or technology also often pay this amount or more, typically requiring extensive experience, leadership skills, and advanced certifications. Compensation varies based on industry, company size, and geographic location.
What are the most commonly searched types of Account Management jobs in Delaware? The most popular types of Account Management jobs in Delaware are:
What cities in Delaware are hiring for Manager Account Management jobs? Cities in Delaware with the most Manager Account Management job openings:
Infographic showing various Manager Account Management job openings in Delaware as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.
Senior Manager, Technical Account Management

Senior Manager, Technical Account Management

Relativity

Wilmington, DE โ€ข On-site

$159K - $239K/yr

Other

PTO

Posted 7 days ago


Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As the manager of the Service Delivery Team, you will work with theTechnical Account Managers (TAM) proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
As a Manager on the Technical Account Management (TAM) Team, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The TAM Manager should have intimate knowledge on all TAM process and procedures. The TAM Manager will be responsible for ensuring that Services are provided in an uninterrupted manner. The TAM Manager will be responsible for balancing the team's workload, reassigning accounts as needed due to PTO and scheduled trainings. The TAM Manager should be organized, attentive to details, and meet all our department goals and metrics. The TAM Manager informs their manager of issues regarding personnel, performance, client perception, and project status, and works closely with Product and Engineering teams to ensure consistent, high-quality service of our product. The TAM Manager is also responsible for the professional development of their reports.

Job Description and Requirements

  • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers
  • Manage towardTAMKPI's
  • Ensure team is driving internal service review meetings covering performance, service improvements, quality, and process
  • Ensure team members are proactivelymonitoringopen tickets, tenanthealthand removing any existing blockers for the customer.
  • OverseeTAMteam as they provide complex responsive support to clients during normal business hours and after hours.
  • Oversee team as they complete all daily tasks and projects as requested, on-time, and with attention to detail and quality.
  • Provide excellent customer service using the communication methodsdesignatedby Relativity.
  • Maintain the flexibility to work any on-call schedules, or othertime framesas needed or requested
  • Translate businessobjectivesanddeterminehow to use resources to meetobjectivesand goals
  • Manage issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends
  • Coach and develop employees to expand upon their technical and Relativity related skill setsand drive towards high performance.
  • Commitment to and consistent demonstration of core company values

Qualifications

  • Knowledge of Relativity

  • Strong customer service skills; comfort working with senior level executives both internally and externally

  • Ability to translate technical problems and issues into terminology that can be understood by non-technical audiences

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complex technical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments.

  • Experience with and knowledge of e-discovery industry and products.

  • Experience troubleshooting Microsoft Azure

  • ExperiencetroubleshootingVMs, Storage and Networking

  • ITIL Certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$159,000 and $239,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Data Intelligence, Data Security, Government Contracts, Information Governance, Legal Practices, Legal Research, Policy Analysis, Strategic Planning, Technology Implementations, Vendor Management