Account Manager - Creative Agency

ROLE:

Brinker Design is looking for a passionate and results-driven Account Manager that is looking for an opportunity to quickly build their experience with a small, but fast-growing company. We’re looking for someone who thinks like we do: Creative. Flexible. Inquisitive. and Entrepreneurial.

As an Account Manager, you will play a pivotal role in fostering strong client relationships, driving project success, and ensuring the seamless delivery of all marketing and graphic design materials. This is an exciting opportunity for a motivated individual who thrives in a creative environment and has a passion for client satisfaction. In this position, you work closely with and report directly with the owner of Brinker Design.

You must be able to work on-site, however, hours can be flexible with the ability to work from home on occasion.

KEY RESPONSIBILITIES:

1. Client Relationship Management:
   • On-boarding new clients effectively and overseeing their success.
   • Build and maintain strong, long-lasting relationships with clients.
   • Serve as the main point of contact for client communications, ensuring a clear understanding of their goals and expectations.
2. Project Coordination:
   • Assist Business Owner in drafting business proposals.
   • Write creative briefs that effectively capture and communicate each project client needs and requests.
   • Collaborate with cross-functional teams, including graphic designers, copywriters, and marketing strategists, to execute projects efficiently and effectively.
   • Develop project timelines and ensure team is delivering on time.
3. Strategic Ideation:
   • Work closely with clients to understand their business objectives and connect to their deliverables to achieve their goals.
   • Provide insights and recommendations to enhance the effectiveness of marketing and design campaigns.
   • Have resourcefulness to find answers to strategic questions and communication suggestions to team.
4. Budget Coordination:
   • Oversee project budgets, ensuring financial targets are met.
   • Provide accurate and transparent budget updates to clients throughout the project lifecycle.
5. Quality Assurance:
   • Conduct thorough reviews of deliverables to ensure they align with client expectations and agency standards.
   • Proactively address and resolve issues or challenges that may arise during the project.

REQUIREMENTS:

• Bachelor's degree in Marketing, Business, or a related field.
• 1-3 years of proven experience in account management, preferably at a marketing or graphic design agency.
• Strong understanding of marketing principles and graphic design processes.
• Enjoys client engagement and demonstrates excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Proficient in project management tools (experience with Monday.com a plus) as well as Microsoft Office Suite.
• Willingness and readiness to learn.
• Ability to be resourceful and think strategically.
• Works well independently and is diligent about getting things done.
• Maintain a positive attitude and work collaboratively with others.

JOB TYPE:
Full-time

SALARY:
$50k-$60k, plus:

• 5% commission for any client referrals
• 3 weeks paid vacation
• Health, Dental, Vision
• 401k