Executive Meetings Manager

EXECUTIVE MEETINGS MANAGER

What's Extraordinary About this Job

Visit Seattle is now hiring a Seattle-based Executive Meetings Manager (EMM) to join our team of dedicated, service-oriented professionals. This position is responsible for promoting and selling Seattle and the region as a convention and meeting destination. The Focus market segment is smaller hotel groups with peak nights between 10-50 rooms. This position will cover all leads within the specified market segment. This position will work closely with our hotel partners and clients to bring group business to Seattle.

Candidates must be able to work at our office in Seattle.

Who We Are

The Visit Seattle team knows and loves Seattle. By promoting our city for travel and tourism, we helped bring more than 34 million annual visitors in 2022 who spent $7.5 billion in Seattle and King County. The economic power of travel and tourism generates more than 62,000 Seattle area jobs and contributes $690 million in annual state and local tax revenue. Visit visitseattle.org.

Beyond our sales and marketing vision, you'll appreciate our culture. Visit Seattle has a fun, inclusive culture where everyone is welcome and encouraged to be their authentic selves. We aspire to be as diverse as the city we represent and to honor the unique perspectives of the communities we serve, intertwining them in everything we do. Kindness, respect, and accountability serve as guiding principles for our team at every level. Here, your voice will be heard, and opinions respected as we move toward a more inclusive world together.

Who You Are

The successful candidate is a hotel sales or catering professional with experience handling high in-bound lead volume while maintaining excellent communication between our hotel partners and clients. Visit Seattle is looking for someone who is passionate and knowledgeable about the Seattle region and capable of communicating that passion with a wide client base. The successful candidate will be self-motivated and have strengths in organization, process, and lead funnel management.

You'll also have:

• Two years minimum hospitality sales experience preferred.
• Strong analytical and organizational skills.

• Demonstrated ability to manage a sales territory and large, fast paced account base.
• Demonstrates high initiative and self-motivation, as well as creativity and flexibility.
• Consistent positive attitude and professional demeanor.
• Strong service approach with both internal and external customers.
• Able to work efficiently and accurately while managing a schedule with minimal supervision.

• Strong and consistent ability to prioritize activities within specific time guidelines and to handle multiple responsibilities within specific time frames and deadlines.
• Outstanding oral and written communication skills.
• Willing and able to work evenings, weekends and holidays based on client and office demands.
• High proficiency in Word, Excel, Outlook, PowerPoint,Simpleview and other relational sales management and space management databases.
• Ability to operate computer, fax, Outlook, PDA and general office equipment including laptop computers, often from remote locations.

• Ability to speak, read, write and understand English, the primary language used in the office.

What You'll Do

• Generates hotel bookings from an assigned market segment(s), which may be revised periodically. Current Territory assignment is 10-60 rooms on peak night.
• Prospects, generates and manages a high-volume of sales leads.

• Manages a strong lead funnel targeting short-term bookings for area hotels.
• Provides related services and support for all clients in specified market segment(s).
• Manages time efficiently by quickly assessing opportunities and connecting them with the best fit properties.
• Creates and maintains client base in the assigned market; assigned an annual room night goal, to be achieved from tentative and definite bookings within this market. Analyzes total spend of group in order to effectively secure the best business for the city.
• Actively prospects for new business in assigned market, using the value added/ROI approach so that Visit Seattle leads do not duplicate partner hotel and national/global sales efforts.

• Actively market Seattle as a preferred destination for organizations/associations of communities of color and women.
• Attends industry and client events, networking meetings and local meetings to solicit business, responsible for pre-planning, target marketing, pre- and post-event related work event arrangements, as applicable.
• Coordinates and conducts city site inspections for meeting professionals, showcasing hotels, facilities, attractions and partners in the city.
• Assists meeting professionals with referrals to service providers that benefit the community.
• During convention/meeting, maintain contact with meeting contacts, including appropriate contacts with individual(s) responsible for rebooking.

• Maintain research on competition regarding marketing and sales strategies.
• Ability to establish quick and efficient relationships with clients and partners from beginning to end to effectively sell and close the business opportunities.
• Represent Visit Seattle professionally at company and client sponsored events.
• Performs other related duties, special projects and assignments as required.
• Understand hotel partner needs and strategies, balancing those with Visit Seattle's citywide strategy, to steer business into mutually beneficial dates that will best maximize the opportunities for the city.

Who You'll Work With

You'll work with the Convention Sales Team and report directly to the Director of Sales. As part of the Convention Sales Team, you will also work with various other departments of the organization, but mostly Convention Services, Events, and Marketing.

What Your Benefits Are

Your experience is our most important asset, so we created an environment for you to thrive. We designed the following benefits package with you in mind.

Our benefits are always evolving, though here's a peek into your perks:

• You'll have 15 days of Paid Time Off to start, with 12 paid office holidays and 1 Personal Holiday.
• You'll have 100% of medical, dental, and vision coverage paid by Visit Seattle. In addition, Visit Seattle will cover 75% of premium for family coverage.
• You'll be eligible for Paid Parental, Bereavement and Jury leave.
• You'll receive a company-provided ORCA card and subsidized parking in the Tower parking garage (restrictions apply).
• You will be reimbursed for monthly cell phone expenses.
• You'll receive a 401k with up to a 5% company match.

• Starting salary range is $74,840 - $95,000 with up to an 40% annual incentive. The full salary range for this position is $74,840 to $111,720.

Join Us!

Visit Seattle is on a journey to become a fully inclusive, multicultural, anti-racist organization. We are actively seeking a diverse pool of candidates from a variety of backgrounds and cultures.

Your physical demands/work environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.

• Work involves frequent walking inside and outside locations in the city in small and larger groups.
• Most work tasks are performed indoors.
• Position will require occasional weekends and frequent early morning and evening hours based on customer and partner schedules and needs.
• Estimate approximately 5-10% regional travel, depending on market needs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

• Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.

*This position does not offer relocation assistance.