Project Coordinator (Strategic Operations)

Summary

The Project Coordinator, UM is responsible for coordinating initiatives and process improvement projects in conjunction with MedPOINT’s Utilization Management department. Under the supervision of Project Manager, UM, the Project Coordinator, UM will be responsible to support strategic UM initiatives and reporting. This position is integral for effective planning, managing, and implementation of highly visible projects.

Duties and Responsibilities

·         Oversee project plans, timelines, and documentation of all implemented changes (both procedural and organizational) to effectively meet project requirements and maintain a proactive approach

·         Implement strong time management skills to meticulously track project progress, set clear deadlines, and actively communicate with team members to ensure timely completion

·         Coordinate projects in support of client strategic efforts

·         Create slide deck presentations for internal and external stakeholder meetings

·         Follow and execute upon the project methodology as directed by SOPI and UM Leadership

·         Collaborate with other business stakeholders as needed to meet project deliverables

·         Establish and/or revise existing MedPOINT documents (i.e., Policies and Procedures and workflows) as dictated by project development

·         Research, gather, and analyze data to prepare reports for review and action by SOPI and UM Leadership

·         Research and build the knowledge base for SOPI initiatives by pursuing self-study in areas regarding best practices, regulatory compliance, and operational improvements that could benefit own role, as well as MPM operations

·         Generate UM reporting based on key performance indicators that support targeted performance improvement efforts using Microsoft Excel, Power BI, and Tableau

·         Develop clear and concise materials in response to leadership requests

·         Provide frequent, detailed communication to business owners on project development and status

·         Provide staff support to projects such as coordinating activities and agenda, managing meeting minutes, and organizing meetings and teleconferences

Minimum Job Requirements

·         Bachelor’s degree (Master’s Degree in Public Health, Healthcare Administration preferred)

·         2+ years of project-based work experience preferred

·         Proficient in using Microsoft Excel, PowerPoint, and Word

·         Demonstrated experience in crafting formal documents and policies

·         Familiarity with data analytics preferred (i.e., Power BI, SQL, Tableau)

·         Demonstrated experience in supporting data-driven decision

·         Proven track record and enthusiasm for process improvement, establishment of best practices, and leadership development

Skill and Abilities

·         Strong organizational skills, with the ability to manage several projects at the same time

·         Exceedingly organized and detail oriented, with excellent problem solving and time management skills

·         Ability to work well in a rapidly changing environment and to re prioritize work accordingly

·         Ability to work directly and independently with executive leadership and external stakeholders

·         Ability to generate, interpret, and summarize data and reports

·         Strong verbal and written communication skills

·         Strong ability to collaborate effectively with colleagues and clients in virtual settings, demonstrating proficiency in online interactive communication and remote meeting materials.