About Weiser Security Services
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Industry
Investigation and physical security services
Company size
1,001 - 5,000 Employees
Headquarters location
New Orleans, LA, US
Year founded
1970
Weiser Security rating
3.9
Based on 47 frontline employees who took The Breakroom Quiz
95th of 100 rated security
Job description
Description
Job Summary:
Job Duties:
1. Follow all Weiser policies and procedures.
2. Conduct yourself in a professional manner at all times
3. Meet with all assigned clients monthly to complete Service Call Reports and follow up on any client request(s) made in previous client meeting(s).
4. Develop and maintain open communication with clients and employees.
5. Review, update, and maintain a master schedule for each assigned account. Review Overtime reports with Branch Manager on a weekly basis.
6. Interview, select and coordinate training and placement of Security Officers with Branch Manager and/or Operations Manager.
7. Identify client needs and make a plan of action with the Operations Manager or Branch Manager to ensure those needs are met; provide technical expertise and solutions.
8. Ensure staffing at assigned accounts is adequate at 32 hpw.
9. Responding on an on-call basis to emergencies and incidents at all hours.
10. Report vacancies to Branch Manager, Operations Manager and Administrative Assistant(s) using Job Vacancy Form.
11. Appraise productivity; handle employee concerns, and discipline employees for violations of Company policy.
12. Timely document and validate all employee performance problems via a Coaching and Counseling form or other documentation in the Employee File.
13. Timely notify Branch Manager of all employee performance problems warranting disciplinary action, up to and including termination of employment, pursuant to Company policy.
15. Assist in the development of Post Orders as needed and review with client and Branch Manager.
16. Work with Branch Manager and Operations Manager in making hiring, firing, and disciplinary decisions.
17. Assist Branch Manager and Operations Manager in obtaining rate increases from clients.
18. Meet all contractual scheduled hours with a minimum of unbilled overtime.
19. Build, improve and maintain effective relationships with both clients and employees.
20. Fulfill responsibilities within the regular workday and in accordance with Weiser's Timekeeping policies
Job Summary:
Job Duties:
1. Follow all Weiser policies and procedures.
2. Conduct yourself in a professional manner at all times
3. Meet with all assigned clients monthly to complete Service Call Reports and follow up on any client request(s) made in previous client meeting(s).
4. Develop and maintain open communication with clients and employees.
5. Review, update, and maintain a master schedule for each assigned account. Review Overtime reports with Branch Manager on a weekly basis.
6. Interview, select and coordinate training and placement of Security Officers with Branch Manager and/or Operations Manager.
7. Identify client needs and make a plan of action with the Operations Manager or Branch Manager to ensure those needs are met; provide technical expertise and solutions.
8. Ensure staffing at assigned accounts is adequate at 32 hpw.
9. Responding on an on-call basis to emergencies and incidents at all hours.
10. Report vacancies to Branch Manager, Operations Manager and Administrative Assistant(s) using Job Vacancy Form.
11. Appraise productivity; handle employee concerns, and discipline employees for violations of Company policy.
12. Timely document and validate all employee performance problems via a Coaching and Counseling form or other documentation in the Employee File.
13. Timely notify Branch Manager of all employee performance problems warranting disciplinary action, up to and including termination of employment, pursuant to Company policy.
15. Assist in the development of Post Orders as needed and review with client and Branch Manager.
16. Work with Branch Manager and Operations Manager in making hiring, firing, and disciplinary decisions.
17. Assist Branch Manager and Operations Manager in obtaining rate increases from clients.
18. Meet all contractual scheduled hours with a minimum of unbilled overtime.
19. Build, improve and maintain effective relationships with both clients and employees.
20. Fulfill responsibilities within the regular workday and in accordance with Weiser's Timekeeping policies
What Weiser Security employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
weisersecurity.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Account Manager?
A: To succeed as an Account Manager, key technical skills include proficiency in CRM software, data analysis, and financial management, as well as a strong understanding of industry trends and market dynamics. Soft skills such as excellent communication, negotiation, and problem-solving abilities, along with strong relationship-building and time management skills, are also crucial for building and maintaining strong client relationships. By combining these technical and soft skills, Account Managers can effectively manage client expectations, drive revenue growth, and foster long-term partnerships, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Account Manager?
A: A typical career progression for an Account Manager involves starting as a Sales Representative or Business Development Representative, then advancing to Account Manager, and eventually moving into senior roles such as Account Director or Senior Account Manager, where they oversee multiple accounts and teams. Key opportunities for skill development and professional growth in this role include developing strong communication and negotiation skills, learning about industry trends and market analysis, and expanding knowledge of sales strategies and customer relationship management. Long-term career prospects for Account Managers may include transitioning into leadership roles, such as Sales Manager or Director of Sales, or pursuing specialized roles like Business Development or Strategic Partnership Management.
