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Customer Accounts Manager Jobs (NOW HIRING)

aan

Customer Accounts Manager

Perth Amboy, NJ

$18.50 - $19.50/hr

Customer Accounts Manager The salary range for this role is $18.50 to $19.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Kosciusko, MS

$13 - $14.25/hr

Customer Accounts Manager The salary range for this role is $13.00 to $14.25 per hour. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive ...

aan

Customer Accounts Manager

Tifton, GA · On-site

$13.50 - $14.25/hr

Customer Accounts Manager The salary range for this role is $13.50 to $14.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Clarksville, IN

$16 - $18/hr

Customer Accounts Manager The salary range for this role is $16.00 to $18.00 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Rochester, NY

$18.50 - $19.50/hr

Customer Accounts Manager The salary range for this role is $18.50 to $19.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Norwood, OH · On-site

$16 - $17/hr

Customer Accounts Manager The salary range for this role is $16.00 to $17.00 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Aaron's

Customer Accounts Manager

Olathe, KS · On-site

$14.50 - $15.25/hr

Customer Accounts Manager The salary range for this role is $14.50 to $15.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Aaron's

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Glen Burnie, MD · On-site

$17.75 - $18.50/hr

Customer Accounts Manager The salary range for this role is $17.75 to $18.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Modesto, CA · On-site

$19.50 - $20.50/hr

Customer Accounts Manager The salary range for this role is $19.50 to $20.50 per hour.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive ...

aan

Customer Accounts Manager

Westland, MI

Customer Accounts Manager The salary range for this role is $X to $Y per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive ...

aan

Customer Accounts Manager

South Pittsburg, TN · On-site

$13.50 - $14.25/hr

Customer Accounts Manager The salary range for this role is $13.50 to $14.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Albany, NY · On-site

$18.50 - $19.50/hr

Customer Accounts Manager The salary range for this role is $18.50 to $19.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

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Customer Accounts Manager information

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$26K

$47.3K

$75K

How much do customer accounts manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for customer accounts manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

How does a Customer Accounts Manager typically collaborate with other departments to resolve client issues?

Customer Accounts Managers often serve as the primary liaison between clients and the company, working closely with departments such as sales, finance, and customer service. When client issues arise, they coordinate with these teams to find solutions, ensure timely responses, and maintain client satisfaction. This cross-functional collaboration requires strong communication and organizational skills, as well as the ability to advocate for the client's needs while aligning with company policies. Building strong internal relationships is key to efficiently resolving challenges and delivering a positive client experience.

What are the key skills and qualifications needed to thrive as a Customer Accounts Manager, and why are they important?

To excel as a Customer Accounts Manager, a strong background in account management, customer service, and business administration—often supported by a relevant degree—is essential. Familiarity with CRM software such as Salesforce or HubSpot, and proficiency in data analysis tools are typically required. Outstanding communication, problem-solving, and relationship-building skills help professionals exceed client expectations and manage complex interactions. These competencies are crucial for maintaining client satisfaction, driving retention, and supporting business growth.

What does a Customer Accounts Manager do?

A Customer Accounts Manager is responsible for managing relationships with clients or customers, ensuring their needs are met and that they are satisfied with the company's products or services. They handle account inquiries, resolve issues, and often coordinate between customers and other departments within the company. Additionally, they may be involved in sales activities, renewing contracts, and identifying opportunities to upsell or cross-sell products. Their goal is to maintain long-term, positive relationships that benefit both the customer and the business.

What is the difference between Customer Accounts Manager vs Customer Service Representative?

AspectCustomer Accounts ManagerCustomer Service Representative
CredentialsRelevant experience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice setting, client meetings, account oversightCall centers, retail, or online support channels
Employer & IndustryBusinesses with client accounts, finance, tech, retailCustomer support across various industries
Search & Comparison IntentUnderstanding account management roles, career pathCustomer support roles, entry-level positions

The Customer Accounts Manager focuses on managing client accounts, building relationships, and ensuring account growth, often requiring experience and specific certifications. In contrast, the Customer Service Representative handles direct customer inquiries, providing support and resolving issues, typically in a more entry-level capacity. Both roles are essential in customer-focused industries but differ in responsibilities, credentials, and work environment.

What cities are hiring for Customer Accounts Manager jobs? Cities with the most Customer Accounts Manager job openings:
What are the most commonly searched types of Customer Accounts jobs? The most popular types of Customer Accounts jobs are:
What states have the most Customer Accounts Manager jobs? States with the most job openings for Customer Accounts Manager jobs include:
Customer Accounts Manager jobs near you

Customer Accounts Manager

aan

Perth Amboy, NJ

$18.50 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Customer Accounts Manager

The salary range for this role is $18.50 to $19.50 per hour/annually.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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