Medical Receptionist

Medical Receptionist

TidalHealth

Selbyville, DE • On-site

$17.09 - $23.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


TidalHealth rating

6.5

Company rating: 6.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

589th of 861 rated healthcare providers


Job description

Why work at TidalHealth? 

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel. 

Medical Receptionist Position Summary 

The Medical Receptionist handles front desk for a physician practice to include, answering phones, assisting patients, scheduling appointments, check-in and check-out, etc.  Other key duties are enters/verifies insurance information, collects/posts monies due, manages correspondence for nurses and providers, and scans patient info into EMR (electronic medical records).   

Medical Receptionist Position Requirements  

  • Highschool graduate or equivalent required
  • Healthcare office experience preferred

Medical Receptionist Work Schedule 

  • Monday to Friday, Day Shift 

Medical Receptionist Benefits 

Benefits: We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts): 

  • Health: Medical (including HSA), Dental, Vision, & Prescription 

  • Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs 

  • Growth: $5,000 Tuition Assistance & Certification support 

  • Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance 

  • Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT) 

  • Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more 

Salary range:$17.09 - $23.08 Commensurate with experience


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Frequently asked questions

Q: What skills or qualities help someone succeed as a Medical Receptionist?

A: To succeed as a Medical Receptionist, key technical skills include proficiency in electronic health records (EHRs), medical terminology, and scheduling software, as well as basic computer skills and data entry accuracy. Soft skills such as excellent communication, empathy, and organizational abilities are also crucial, enabling receptionists to effectively interact with patients, manage multiple tasks, and maintain a calm demeanor in high-pressure situations. By combining these technical and soft skills, Medical Receptionists can provide exceptional patient care, ensure smooth clinic operations, and lay a strong foundation for career growth and advancement in the healthcare industry.

Q: What is the career path for a Medical Receptionist?

A: A Medical Receptionist's typical career progression involves starting as an entry-level Medical Receptionist, then advancing to roles such as Medical Office Manager or Practice Coordinator, where they oversee daily operations and staff management. Mid-level roles like Clinical Coordinator or Patient Services Manager often involve supervising teams, implementing policies, and improving patient flow. Senior roles like Practice Administrator or Director of Operations typically require strategic planning, budgeting, and leadership skills, offering opportunities for long-term career growth and advancement in healthcare management.



TidalHealth job posting for a Medical Receptionist in Selbyville, DE with a salary of $17 to $23 Hourly and benefits including Medical, Vision, Dental, PTO, Life, and Retirement with a map of Selbyville location.