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Front Desk Medical Receptionist Jobs (NOW HIRING)

River Valley Medical Group

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Medical Office Receptionist

Davenport, IA · On-site

$15 - $17/hr

Primary Care Front Desk Medical Receptionist Location: Davenport, IA Job Type: Full-time Our busy and growing primary care practice is seeking a dedicated and experienced Front Desk Medical ...

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How much do front desk medical receptionist jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for front desk medical receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What does a medical front desk receptionist do?

A medical front desk receptionist greets patients, schedules appointments, manages patient records, and handles phone calls and insurance paperwork. They use office software and require good communication skills to ensure smooth clinic operations.

What are the key skills and qualifications needed to thrive as a Front Desk Medical Receptionist, and why are they important?

To thrive as a Front Desk Medical Receptionist, you need excellent organizational skills, attention to detail, and basic medical office knowledge, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification processes is typically required. Outstanding customer service, professionalism, and strong verbal communication skills help build positive patient relationships and manage busy front office environments. These skills ensure efficient office operations, accurate patient information management, and a welcoming atmosphere for patients and visitors.

What is the highest pay as a medical receptionist?

The highest pay for a front desk medical receptionist can reach around $40,000 to $50,000 annually, often in specialized healthcare settings or with extensive experience and certifications. Salaries vary based on location, employer, and level of responsibility, with some receptionists earning higher wages in metropolitan areas or private practices.

What are some common challenges faced by Front Desk Medical Receptionists and how can they effectively manage them?

Front Desk Medical Receptionists often navigate high patient volumes, frequent interruptions, and the need to balance administrative tasks with providing excellent customer service. Effective time management, clear communication, and familiarity with medical office software help manage these challenges. Building strong organizational skills and maintaining a calm, professional demeanor during busy periods can ensure smooth operations and positive patient experiences.

What is the difference between Front Desk Medical Receptionist vs Medical Assistant?

AspectFront Desk Medical ReceptionistMedical Assistant
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationClinical tasks, patient exams, assisting with procedures
Required CredentialsHigh school diploma, possibly certificationPost-secondary education, certification often preferred
Work EnvironmentFront office, administrative settingClinical setting, exam rooms
Interaction with PatientsInitial contact, administrative supportClinical support, direct patient care

While both roles involve patient interaction and healthcare settings, the Front Desk Medical Receptionist primarily handles administrative tasks at the front desk, whereas the Medical Assistant performs clinical duties and patient care support. Understanding these differences helps in choosing the right career path or job search focus.

What are Front Desk Medical Receptionists?

Front Desk Medical Receptionists are administrative professionals who serve as the first point of contact for patients at medical offices, clinics, or hospitals. They manage tasks such as greeting patients, scheduling appointments, answering phone calls, handling patient registration, and processing insurance information. Their role is essential in ensuring the smooth operation of the healthcare facility and providing excellent customer service to patients and visitors. In addition to administrative duties, they may also assist with basic billing and maintain patient confidentiality in accordance with healthcare regulations.

How to become a front desk receptionist at a hospital?

To become a front desk medical receptionist at a hospital, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software. Some hospitals may prefer or require certification in medical office administration or basic healthcare knowledge. Prior experience in customer service or administrative roles can also be beneficial.

What qualifications do you need for a medical receptionist?

A medical receptionist typically needs a high school diploma or equivalent, strong communication and organizational skills, and proficiency in office software and medical billing systems. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Front Desk Medical Receptionist jobs
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Front Desk Medical Receptionist jobs near you
Infographic showing various Front Desk Medical Receptionist job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.
Front Desk Medical Receptionist

Front Desk Medical Receptionist

Physical Therapy Central

Lawton, OK • On-site

$18/hr

Other

Posted 20 days ago

Physical Therapy Central rating

6.9

Company rating: 6.9 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

450th of 872 rated healthcare providers

Job description

Overview
Physical Therapy Central, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our team!
  • Salary: $18/HR
  • Part Time (20-25 Hours/Week)
Responsibilities
You'll Achieve Success By:
  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

About
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

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