About Socket
Sourced by ZipRecruiter
Industry
Network security
Company size
1 - 10 Employees
Headquarters location
San Francisco, CA, US
$100 - $125/hr
Other
Posted 17 hours ago
Posted today
Job description
Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.
Position summary: Responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.
Essential functions and responsibilities- Develop and maintain a strong and diverse business/industry network
- Develop relationships with new/existing clients to discover project and program information
- Conduct market research and gather information on potential markets, clients and projects
- Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
- Monitor client performance trends/issues utilizing CRM
- Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
- Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
- Participate in training and development of future firm leaders
- Involved in Professional organizations, committees, and Officer positions
- Develop and report on Metrics of Marketing success
- Perform other related duties as assigned
socket.dev
Most Popular Customer Development Manager Job Categories
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Customer Development Manager?
A: To succeed as a Customer Development Manager, key technical skills include proficiency in CRM software, data analysis, and market research tools, as well as a strong understanding of sales strategies and customer relationship management principles. Soft skills such as excellent communication, active listening, and negotiation skills are also crucial, as they enable effective collaboration with cross-functional teams and customers to drive business growth. By combining these technical and soft skills, a Customer Development Manager can build strong relationships, identify new business opportunities, and drive revenue growth, ultimately supporting their career advancement and effectiveness in the role.
Q: What is the career path for a Customer Development Manager?
A: A Customer Development Manager's typical career progression involves starting as a Customer Success Representative or Account Manager, then advancing to a Senior Account Manager or Customer Development Manager role, and eventually moving into a Director of Customer Development or VP of Customer Success position. Key opportunities for skill development in this role include learning about sales strategies, customer relationship management, data analysis, and project management, as well as developing strong communication and leadership skills. Long-term career prospects for a Customer Development Manager may include transitioning into executive leadership roles, such as a Chief Customer Officer or a Business Development Director, or pursuing specialized roles like a Product Manager or a Business Analyst.