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Customer Strategy Manager Jobs (NOW HIRING)

Mars Food and Nutrition Customer Strategy Analyst The Mars Food and Nutrition Customer Strategy ... This role manages essential operational workflows across display execution, customer program ...

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

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Customer Strategy Manager information

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$115.5K

$140.2K

$162K

How much do customer strategy manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer strategy manager in the United States is $140,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $152,500.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities are hiring for Customer Strategy Manager jobs?

Cities with the most Customer Strategy Manager job openings:

Who are the top companies hiring for Customer Strategy Manager jobs?

The top employers for Customer Strategy Manager jobs are:

What states have the most Customer Strategy Manager jobs?

States with the most job openings for Customer Strategy Manager jobs include:

Infographic showing various Customer Strategy Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $140,249 per year, or $67.4 per hour.

Associate Customer Strategy Manager - Walmart Foods

Rogers, AR • On-site


Unilever

7.3

Company rating: 7.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

179th of 443 rated food and drinks producers

Good employer

Paid breaks

Uninterrupted breaks


$88K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

International assignment not available


Job Description
As Associate Customer Strategy Manager, you will be responsible for leading strategic projects with the Customer, building, and leveraging digital solutions for Unilever. You will have end to end responsibility - managing an agile process to land key strategic projects and identify ways to drive continuous improvements across the business. The ideal candidate is curious and obsessed with serving the customer and constantly looking for opportunities. In additional, you will look for ways to fully unlock human potential by automating routine data tasks and gleaning insight from data.


This role will be focused on driving best in class operational execution across Walmart and Unilever by leading strategic continuous improvement projects (ex. Economic Order Quantity, Reliability Workstreams) and influencing end to end digital connectivity across the business. This role will give you the opportunity to become a transformative leader that can bridge the gap between ideas and execution. You will lead, build, and inspire the next generation of collaboration through Walmart's ASP and influence how we engage strategically with the #1 retailer in the world.


Role Responsibilities

  • Bravely challenge the status quo of the business and positively work with stakeholders to implement change.
  • Forge positive relationships with Sales, Supply Chain, and external customer teams (Walmart).
  • Create a reputation for operational excellence, customer obsession, and purposeful passion.
  • Use report automation and role automation techniques to unlock human potential and drive improved execution for Unilever.
  • Partner closely with other Associate Strategy Managers & CPFR team to build out quarterly product roadmaps for key strategy projects and digital innovation.
  • Lead cross functional AGILE project teams to implement and realize the product vision.
  • Manage the replenishment and inventory of a business with automated data solutions.
  • Coach, mentor and develop the talent within our team.

Qualifications

  • BS degree or MS in supply chain, operations research, business management, business analytics
  • Strong communication and collaboration abilities.
  • Experience working in agile processes.
  • Experience with Power BI, Tableau, SAS or any other ETL/data visualization process
  • Digital experience: statistical modelling, consulting, or report automation.
  • Strong leadership skills, communication, and collaboration abilities
  • R Programming, Python, SQL or any other technical programming language a plus.
  • Comfortable with finding insights from data and making them meaningful to all levels of employees
  • Requirements
  • 3+ years of supply chain experience (ex. operations, S&OP, modelling, logistics, planning, replenishment, etc.)

Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please seeKnow Your Rights: Workplace Discrimination is Illegal

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us atNA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.


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