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Customer Strategy Manager Jobs in Alabama (NOW HIRING)

Alutiiq, LLC

Business Strategy Manager

AL · On-site +1

$165K - $205K/yr

Maintains CRM data in Salesforce and leads coordination and communication of capture activities in compliance with existing business processes. * Develops and implements business strategies to ...

Autodesk

$103K - $183K/yr

This role involvesexecuting engagements with strategic technology partners supporting cross ... Our culture guides the way we work and treat each other, informs how we connect with customers and ...

Copeland

Strategic Account Executive OEM

Arab, AL · On-site

... CRM systems. * Responsible for developing and maintaining relationships with key HVAC OEM stakeholders * Develop deep understanding of customer strategy to champion appropriate support needs and HVAC ...

Merck & Co.

Account Management, Account Management, Adaptability, Business Opportunities, Customer Experience Strategy, Customer Management, Customer Strategy, Identifying Sales Opportunities, Inbound Phone ...

Lantern

Strategy Analyst

Tuscaloosa, AL · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Montgomery, AL · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Birmingham, AL · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Huntsville, AL · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Mobile, AL · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

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All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Alabama

Customer Strategy Manager information

See Alabama salary details

$104.7K

$127.1K

$146.8K

How much do customer strategy manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer strategy manager in Alabama is $127,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,600.00 and $138,200.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media planners, media directors, and advertising executives often earn $150,000 or more annually. These positions typically require extensive experience, strong strategic skills, and proficiency with media planning tools and analytics platforms.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

How much does a strategy manager earn?

A Strategy Manager's salary typically ranges from $80,000 to $150,000 annually, depending on experience, industry, and location. Senior roles or those in large corporations may offer higher compensation, often including bonuses and benefits. Strong analytical skills and strategic planning experience are important for this position.

Is strategy a high paying job?

A Customer Strategy Manager typically earns a competitive salary that reflects their experience, skills, and industry. These roles often include bonuses and benefits, and salaries tend to increase with seniority and expertise in data analysis, market research, and strategic planning.
What are popular job titles related to Customer Strategy Manager jobs in Alabama? For Customer Strategy Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Strategy Manager jobs in Alabama look for? The top searched job categories for Customer Strategy Manager jobs in Alabama are:
What cities in Alabama are hiring for Customer Strategy Manager jobs? Cities in Alabama with the most Customer Strategy Manager job openings:
Customer Strategy Manager jobs near you
Business Strategy Manager

Business Strategy Manager

Alutiiq, LLC

AL • On-site, Remote

$165K - $205K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Taxable Entity
ALUTIIQ LLC
Job Title
Business Strategy Manager
Location
AL Remote - Remote, AL 35806 US (Primary)
Category
Marketing Sales and Service
Job Type
Full-time
Typical Pay/Range
$165,000 to $205,000 Yearly
Education
Bachelor's Degree
Travel
Up to 25%
Security Clearance Required
None
POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
Business Strategy Manager
Typical Pay/Range
$165,000 to $205,000
POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
The BOSS Business Strategy Manager (BSM) reports to one of Alutiiq, LLC's Growth and Strategy Executive (G&SE) and is responsible for developing and implementing corporate business strategies within the Base Operations and Support Service and Facilities Operations and Maintenance industries. Additionally, the BSM is expected to translate those business strategies into aggressive and focused opportunity pipelines for specific Alutiiq Subsidiaries and then work directly with the Subsidiary Presidents, their teams, and the Consultants from Alutiiq Professional Consulting, LLC, to profitably capture the target work.
The BSM will be tasked to support the G&SE with some or all of the following activities:
  • Strengthen the Company through Operational and Financial Stabilization
    • Increases brand recognition and core capability awareness of Alutiiq with clients in specific geographic markets that support the corporate business strategies.
    • Establishes consistent operations with a stable market size and position through the establishment and continuation of stable business objectives or strategies.
    • Focuses on internal and external factors affecting Alutiiq or its subsidiaries in their current operating and market environment.
    • Ensures that the Company's competitive position remains stable while also positioning it for targeted and measured growth potential.
    • Assists the G&SE, as needed, to increase operational efficiency at the corporate and subsidiary levels.
    • Leads opportunity identification, development, qualification, and capture.
      • Provides well-documented opportunity-specific capture plans to the proposal development team that includes all elements of the win strategy.
      • Inputs include, but are not limited to, quantitative and qualitative intelligence used to develop a compelling and competitive proposal.
    • Identifies and secures required key personnel and subject matter experts to serve as proposal writers, contributors, and/or color team reviewers as needed.
    • Coordinates schedules with Proposal Managers, Cost Proposal Managers, Knowledge Managers, and Estimators to meet milestones and submission deadlines.
  • Expand the Company through Opportunity Exploration
    • Leads efforts to expand the Company's presence in existing markets by developing new value propositions.
    • Works to develop new markets by attracting new customers to an existing value proposition.
    • Implements the G&SE's vision to diversify into new markets or expand into new markets through industry partnerships.
    • Drives internal efforts to increase market share, revenue, and profitability.

The ideal candidate will bring experience in leveraging client relationships, market knowledge, and government acquisition best practices to position the firm for long-term initiatives that improve overall financial performance.
The BSM will be called upon daily to apply critical thinking skills for solution design and problem-solving along with effective oral and written communication skills as they coordinate and collaborate with opportunity Corporate and Subsidiary Teams.
Primary/Major Duties and Responsibilities (Essential Functions):
  • Corporate Strategy Implementation: Working with the G&SE and Subsidiary Presidents:
    • Designs and implements data analytics processes, tools, and systems to ensure data accuracy and efficiency.
    • Collects and analyzes large amounts of data, such as market trends, consumer behavior, and competitor activities, to support decision-making and inform business strategies.
    • Uses data and analytics to impact business strategies and adjust as necessary.
    • Maintains CRM data in Salesforce and leads coordination and communication of capture activities in compliance with existing business processes.
    • Develops and implements business strategies to improve company performance and drive growth.
    • Attainment of designated goals or objectives through collaboration with senior leaders across the organization to align business and operational strategies with the overall company strategy.
    • Works closely with staff across departments to execute strategic growth strategies to strengthen the competitive posture of the Company.
    • Provides thought leadership on market trends and new business models and developing insights to inform the organization's strategy.
  • Subsidiary Pipeline Management: Following the Subsidiary President's Strategic Business plan:
    • Analyzes and researches customer information, product/service preferences, market size, penetration, marketing practices and trends.
    • Develops subsidiary specific plans for making regular contact with prospective client targets and cultivates strong relationships with new clients, while maintaining existing client relationships.
    • Leads and facilitates the development, delivery, and presentation of formal communications to include sources sought responses, rough orders of magnitude, and white papers to effectively express the company's capabilities, strengths, and value.
    • Develops, qualifies, and provides information for pursuit or no pursuit decisions for a growing pipeline of opportunities within a specific scope of service and customer base to win work.
  • Opportunity Capture Management: In direct support of, and employing the guidance of, the Subsidiary President:
    • Leads capture activities which include discovering client requirements and buying patterns, developing complex technical solution options, and building cost-competitive solutions focused on the clients' perception of value for business opportunities.
    • Assists the Subsidiary Management Team in competing in both incumbent and non-incumbent work streams.
    • Works to understand every aspect of a business opportunity including the scope of the project, type and number of resources required for the opportunity, the impact on schedules, competitive pricing, and budget concerns.
    • Performs administrative, analytical and research activities in support of proposal development and assists with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
    • Brings subject matter expertise to assigned proposal managers, participates in gate reviews and identification of key personnel requirements within the proposal.
    • Performs duties as the Secretariat for the Corporate foreign business pursuit due diligence process.

Secondary Duties and Responsibilities:
And all other duties as assigned
REQUIRED QUALIFICATIONS AND EXPERIENCE:
REQUIRED QUALIFICATIONS AND EXPERIENCE:
  • BA or BS degree and 5+ years of experience with multi-discipline solution design for complex Federal facility engineering, security, logistics, and administrative Projects.
  • 3+ years of business development experience in the direct management of complex solutions, and capture management in the Federal contracting market with a focus on Federal base operating support, logistics, facility security, logistics, or administration.
  • 3+ years of operational Program Management experience preferred in Federal government-related facility engineering, base operating services, logistics, or administration.
  • Experience leading the business development life cycle for Prime bids and capture efforts ($30M+) with a proven and favorable win rate preferred.
  • Experience working in a corporate/business focused environment.
  • Experience leading matrixed teams in a disciplined best practice framework based on Shipley Associates methodology.
  • Initiative, strong communication skills, intellectual curiosity, and an ability to turn information and data into meaningful knowledge and competitive intelligence.
  • Ability to manage multiple projects concurrently and meet deadlines.
  • Creative thinking and idea generation to improve our business performance through innovation, metric-based results, and responsiveness to evolving competitive dynamics.
  • Strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
  • Analytical and detail-oriented while able to comprehend and execute consistent with the company's strategic objectives.
  • Must be process-driven with superior organizational and time-management skills.
  • Ability to work both independently and within highly motivated teams.

Active adjudicated background check required
Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").
The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.
Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.
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About Alutiiq

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Anchorage, AK, US

Year founded

1999

Social media

Twitter

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