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Customer Strategy Manager Jobs in California (NOW HIRING)

Valerie Health

Customer Strategy

San Francisco, CA · On-site

$120K - $180K/yr

You will be the primary point of contact for your customers and need to independently manage those ... Contribute to the development of best practices and playbooks for the Customer Strategy team ...

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Customer Risk Strategy

San Francisco, CA · On-site

$2.0K/mo

The opportunity We're looking for a high performing business athlete to join our Customer Risk ... In this role you will manage our forward-thinking, strategic, and highly efficient risk programs (a ...

C3 AI

Strategy Manager

Redwood City, CA · On-site

... potential customers. * Pricing Strategy: Analyze pricing approaches for Enterprise AI software ... Ability to manage multiple workstreams and collaborate effectively with diverse teams and executive ...

C3 AI

Strategy Manager

Redwood City, CA · On-site

$140K - $185K/yr

... customers. * Pricing Strategy: Analyze pricing approaches for Enterprise AI software, develop and ... Ability to manage multiple workstreams and collaborate effectively with diverse teams and executive ...

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All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in California

Customer Strategy Manager information

See California salary details

$114K

$138.4K

$159.9K

How much do customer strategy manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer strategy manager in California is $138,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,800.00 and $150,500.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media planners, media directors, and advertising executives often earn $150,000 or more annually. These positions typically require extensive experience, strong strategic skills, and proficiency with media planning tools and analytics platforms.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

How much does a strategy manager earn?

A Strategy Manager's salary typically ranges from $80,000 to $150,000 annually, depending on experience, industry, and location. Senior roles or those in large corporations may offer higher compensation, often including bonuses and benefits. Strong analytical skills and strategic planning experience are important for this position.

Is strategy a high paying job?

A Customer Strategy Manager typically earns a competitive salary that reflects their experience, skills, and industry. These roles often include bonuses and benefits, and salaries tend to increase with seniority and expertise in data analysis, market research, and strategic planning.
What are popular job titles related to Customer Strategy Manager jobs in California? For Customer Strategy Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Strategy Manager jobs in California look for? The top searched job categories for Customer Strategy Manager jobs in California are:
What cities in California are hiring for Customer Strategy Manager jobs? Cities in California with the most Customer Strategy Manager job openings:
Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in California as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $138,413 per year, or $66.5 per hour.

Customer Strategy

Valerie Health

San Francisco, CA • On-site

$120K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
  • Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge, acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
  • Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
  • Funding: We have raised $39M (Series A) from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.

About the role
Reporting to the Head of Customers, this role will drive our next tier of growth with some of our largest customers. You will be responsible for going deep with our partners, in both implementation and account growth, understanding how we deliver maximum value now and become core to their operations.
This is an inherently cross-functional role, requiring technical fluency, customer chops and high levels of ownership. You will be the primary point of contact for your customers and need to independently manage those relationships, driving product adoption and identifying opportunities for growth.
The ideal candidate will have a deep understanding of the business and operations sides of healthcare, enabling you to be a trusted partner to our customers and understanding the nuances of practice operations and success. You are equally comfortable jumping into data, talking a customer through implementation tradeoffs and partnering on strategic vision with the exec team. This is the opportunity engine of the business, and you'll work closely with operations, engineering and go-to-market to ensure success of launches, delivery and growth.
What You'll Do
  • Partner Deeply: Serve as the lead for a set of provider customers, being the primary point of contact in the customer relationship and developing a deep understanding of their business goals and operational workflows.
  • Identify New Product and Growth Opportunities: Dive into what matters most to our customers and identify, define and drive product opportunities to improve and deliver maximum value.
  • Own a Customer End-to-End: Engage during the sales process, implement new customers, monitor happiness, review progress and data outcomes, and strategically identify opportunities for expansion and upsell to help us do more for our customers.
  • Create Data-Driven Solutions: Identify, respond to and recommend solutions to any customer issues by digging into data and collaborating with internal teams (e.g. Ops, Engineering) to ensure continued improvement and success.
  • Build the Playbook: Contribute to the development of best practices and playbooks for the Customer Strategy team, defining how we support and grow our customers quarter over quarter.

About You
Experience:
  • 3+ years of experience in high-growth environments or ambiguity-heavy roles (e.g. startups, consulting, VC/PE/IB)
  • Track record of expansively owning and driving key business outcomes on high-performing teams
  • Strong tech toolkit: advanced SQL and spreadsheet skills (data cleaning, analysis, and modeling) or code fluency
Attributes:
  • Problem Solver: You enjoy identifying problems and designing solutions, whether process or product, and bring structure to unstructured problems to drive execution and scale.
  • Ownership Mentality: You take full responsibility for outcomes, follow through without being asked, and hold yourself to a high bar.
  • Customer Obsessed: You get done whatever is best for the customer and Valerie Health, from digging into support requests or hopping on an early morning implementation call.
  • Strong Communicator: You are clear and succinct in both written and verbal communication, capable of adjusting style for different audiences.
  • Work as Craft: You take pride in your work and thrive when achieving a high quality bar, but also have good intuition around what is "good enough" to achieve high velocity execution.
  • Growth Mindset: You are eager to learn new approaches, seek feedback, and continually improve skill sets.
Compensation & Benefits
  • Competitive salary, equity and benefits including medical, dental, vision, 401(k) and PTO
  • Be the opportunity engine and growth driver in an AI-native, high-growth startup
  • SF office: Daily catered lunch and dinner reimbursement

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