Customer Strategy Manager Jobs in California (NOW HIRING)

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Job Category
Program & Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life.
The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce
About the Team
The Product Engineering Strategic Initiatives team drive bold strategies to achieve business and mission goals: enabling growth, competitive advantage, technology modernization, and continuous digital and Agentic AI transformation as part of the COO organization.
We reimagine the technology & business relationship by architecting future business and technology strategies, operating models, platforms, ecosystems, and capabilities into integrated business solutions. We orchestrate the breadth of Salesforce to co-create business value across the product portfolio and across the company.
What You'll Do
As a Technology Strategic Initiatives Manager, you will be responsible for:

• Turning ambiguous, cross-functional priorities into structured plans, clear owners, and measurable outcomes.
• Developing fact-based analyses, business cases, and strategic recommendations using qualitative and quantitative data
• Synthesizing findings into executive-level presentations, reports, and recommendations for leadership decision-making
• Driving quality, consistency, and timely delivery across workstreams
• Managing day-to-day team interactions, project plans, deliverables, and team coordination across multiple stakeholders

Qualifications

• 5+ years in management consulting, business operations, or technology strategy roles, with a track record of measurable business impact.
• Structured, first-principles thinker who can operate in ambiguity and move between long-term vision and near-term execution without losing rigor.
• Strong written and verbal communication with ability to build alignment across technical and business stakeholders and produce clear, executive-ready materials.
• Experience supporting or managing delivery of cross-functional initiatives in a fast-paced, high-growth environment.
• Bias toward proposing solutions with tradeoffs, not escalating open problems.

Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.