We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
Customer Risk Strategy
San Francisco, CA · On-site
$2.0K/mo
The opportunity We're looking for a high performing business athlete to join our Customer Risk ... In this role you will manage our forward-thinking, strategic, and highly efficient risk programs (a ...
Customer Risk Strategy
San Francisco, CA · On-site
$2.0K/mo
The opportunity We're looking for a high performing business athlete to join our Customer Risk ... In this role you will manage our forward-thinking, strategic, and highly efficient risk programs (a ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
We can enhance customer experiences and drive sustained growth and customer value creation and ... Engagement Management : Engagement planning and budgeting; mobilize and manage strategy engagements ...
Customer Strategy Manager information
See salary details
$115.5K - $119.7K
9% of jobs
$119.7K - $124K
9% of jobs
$127.4K is the 25th percentile. Wages below this are outliers.
$124K - $128.2K
10% of jobs
$128.2K - $132.4K
9% of jobs
$132.4K - $136.6K
10% of jobs
The median wage is $139K / yr.
$136.6K - $140.9K
9% of jobs
$140.9K - $145.1K
10% of jobs
$145.1K - $149.3K
9% of jobs
$150.6K is the 75th percentile. Wages above this are outliers.
$149.3K - $153.5K
10% of jobs
$153.5K - $157.8K
9% of jobs
$157.8K - $162K
10% of jobs
$115.5K
$140.2K
$162K
How much do customer strategy manager jobs pay per year?
How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?
What is the difference between Customer Strategy Manager vs Customer Success Manager?
| Aspect | Customer Strategy Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Developing long-term customer strategies and business growth plans | Ensuring customer satisfaction and retention through support and relationship management |
| Required Skills | Strategic planning, data analysis, market insights | Communication, problem-solving, relationship building |
| Work Environment | Cross-functional teams, strategic meetings | Customer interactions, support teams |
| Common Industry Usage | Marketing, sales, business development | Customer service, account management |
The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.
What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation
San Diego, CA • On-site
Full-time
Re-posted 23 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
The Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders within the field of Pricing and Revenue Growth Management and we are looking to build on this reputation with highly skilled, experienced professionals.
Recruiting for this role ends on 9/15/2026
Work you'll do
As Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice. Work will include:
- Engagement Management: Engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content
- Oversee detailed, transaction-level quantitative analytics
- Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), valued-based pricing, granular customer segmentation, in-depth competitive analysis, etc.
- Perform qualitative customer interviews to assess the client's value proposition
- Lead client engagements that identify, design and implement advanced pricing / technology and creative business solutions for large companies
- Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays and escalate issues to steering committees
- Client Management: Day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in areas within pricing, finance, commercial excellence, and analytics
- Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
- Practice Development & Eminence: Develop practical solutions and methodologies; develop "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals
- People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities
The successful candidate would possess these skills
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The team
Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.
Qualifications
Required:
- Bachelor's degree from accredited university
- 6+ years' experience in a consulting setting with demonstrable depth of knowledge
in 1-2 industries - 3+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, customer profitability analysis, etc.
- Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- Advanced degree in business
- Demonstrated command of complex analytical topics, including the management and understanding of granular data sets
- Experience with budgetary responsibilities related to projects or resource
- Experience leading programs with technology / pricing technology components such as PROS, Price Fx, and/or Vendavo
- Sector knowledge in Consumer Products, Retail, Industrial Products and Technology
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $193,300 to $272,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#CSD_US
Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
The Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders within the field of Pricing and Revenue Growth Management and we are looking to build on this reputation with highly skilled, experienced professionals.
Recruiting for this role ends on 9/15/2026
Work you'll do
As Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice. Work will include:
- Engagement Management: Engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content
- Oversee detailed, transaction-level quantitative analytics
- Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), valued-based pricing, granular customer segmentation, in-depth competitive analysis, etc.
- Perform qualitative customer interviews to assess the client's value proposition
- Lead client engagements that identify, design and implement advanced pricing / technology and creative business solutions for large companies
- Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays and escalate issues to steering committees
- Client Management: Day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in areas within pricing, finance, commercial excellence, and analytics
- Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
- Practice Development & Eminence: Develop practical solutions and methodologies; develop "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals
- People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities
The successful candidate would possess these skills
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The team
Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.
Qualifications
Required:
- Bachelor's degree from accredited university
- 6+ years' experience in a consulting setting with demonstrable depth of knowledge
in 1-2 industries - 3+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, customer profitability analysis, etc.
- Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- Advanced degree in business
- Demonstrated command of complex analytical topics, including the management and understanding of granular data sets
- Experience with budgetary responsibilities related to projects or resource
- Experience leading programs with technology / pricing technology components such as PROS, Price Fx, and/or Vendavo
- Sector knowledge in Consumer Products, Retail, Industrial Products and Technology
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $193,300 to $272,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#CSD_US