ZipRecruiter

Log In

1

Customer Strategy Manager Jobs (NOW HIRING)

Kenvue

Associate Manager, Customer Strategy

Summit, NJ · On-site

$110K - $156K/yr

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Kenvue

Associate Manager, Customer Strategy

Summit, NJ · On-site

$110K - $156K/yr

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Stackline

Customer Strategy Lead

Seattle, WA · On-site

$160K - $190K/yr

Own customer retention for your business; proactively manage renewal risk. * Evangelize Stackline ... strategic internal initiatives. * Act as a resource and subject matter expert for team members ...

Kenvue

Senior Manager, Customer Strategy

Chatham, NJ

$153K - $217K/yr

Senior Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Kenvue

Senior Manager, Customer Strategy

Summit, NJ · On-site

$153K - $217K/yr

Senior Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Kenvue

Senior Manager, Customer Strategy

Summit, NJ

$153K - $217K/yr

Senior Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Kenvue

Senior Manager, Customer Strategy

Chatham, NJ

$153K - $217K/yr

Senior Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Kenvue

Senior Manager, Customer Strategy

Summit, NJ · On-site

$153K - $217K/yr

Senior Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Kenvue

Senior Manager, Customer Strategy

Mountainside, NJ · On-site

$153K - $217K/yr

Senior Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic ...

Maesa

Customer Strategy Co-op

New York, NY

$20/hr

Maesa is looking for a Customer Strategy Co-op to support our Sales Strategy & Operations team ... Strong organizational skills and ability to manage multiple tasks and deadlines * Basic Excel ...

Maesa

Customer Strategy Co-op

New York, NY · On-site

$20/hr

Maesa is looking for a Customer Strategy Co-op to support our Sales Strategy & Operations team ... Strong organizational skills and ability to manage multiple tasks and deadlines * Basic Excel ...

next page

Showing results 1-20

All JobsCustomer Strategy Manager Jobs

Customer Strategy Manager information

See salary details

$115.5K

$140.2K

$162K

How much do customer strategy manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer strategy manager in the United States is $140,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $152,500.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align strategies with business goals.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and knowledge of customer relationship management tools.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media planners, media directors, and advertising executives often earn $150,000 or more annually. These positions typically require extensive experience, strong strategic skills, and proficiency with media planning tools and analytics platforms.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

How much does a strategy manager earn?

A Customer Strategy Manager typically earns between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often supplemented with bonuses and benefits.
More about Customer Strategy Manager jobs
What cities are hiring for Customer Strategy Manager jobs? Cities with the most Customer Strategy Manager job openings:
Who are the top companies hiring for Customer Strategy Manager jobs? The top employers for Customer Strategy Manager jobs are:
What states have the most Customer Strategy Manager jobs? States with the most job openings for Customer Strategy Manager jobs include:
What job categories do people searching Customer Strategy Manager jobs look for? The top searched job categories for Customer Strategy Manager jobs are:
Customer Strategy Manager jobs near you

Associate Manager, Customer Strategy

Kenvue

Summit, NJ • On-site

$110K - $156K/yr

Full-time

PTO

Posted 4 days ago

Kenvue rating

9.0

Company rating: 9.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Kenvue is currently recruiting for a:
Associate Manager, Customer Strategy
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.
Role reports to:
Director Cust Strat OGX Rogaine Incub
Location:
North America, United States, New Jersey, Summit
Work Location:
Hybrid
What you will do
The Associate Manager, Customer Strategy plays a critical role in shaping and activating customer-specific strategies that drive profitable, omnichannel growth across assigned brands and retailers, with a focus on hair, face or incubator portfolios within Kenvue's Skin Health & Beauty business segment. This role sits at the intersection of customer, category, and brand strategy-translating enterprise priorities and performance insights into executable customer plans. It acts as a strategic thought partner to Customer Development, Brand, Finance, Demand/Supply Planning and Category/Shopper teams to inform joint business planning (JBP), innovation execution, forecasting alignment and customer storytelling. Success in this role requires strong analytical judgment, the ability to synthesize complex inputs into clear recommendations, and the confidence to influence cross-functional stakeholders in a fast-paced, evolving retail environment.
Key Responsibilities:
  • Lead development of customer-specific strategies and activation plans aligned to brand and category priorities
  • Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
  • Serve as a strategic partner to Customer Development teams by delivering clear sell-in stories, performance readouts and growth recommendations
  • Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
  • Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support
  • Support key planning processes including JBP, Innovation Planning, integrated business planning forecast cycles, and customer business reviews
  • Translate national strategies into retailer-specific opportunities while maintaining compliance with national guardrails
  • Lead or support presentations for customer line reviews, internal leadership forums, and cross-functional working sessions
  • Mentor and inform analyst support, ensuring high-quality, accurate and actionable outputs

What we are looking for
Required Qualifications:
  • Minimum of a Bachelor's degree
  • Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
  • Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
  • Proven ability to translate data into clear, actionable customer strategies and narratives
  • Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred
  • Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives
  • Strong cross-functional collaboration, communication and presentation skills
  • Experience participating in or supporting JBP or line review processes
  • Experience supporting Walmart, Target, CVS, Walgreens, Grocery, Club, Dollar or eCommerce customers preferred
  • Exposure to innovation planning, assortment strategy or omnichannel activation preferred
  • Beauty category experience preferred

What's in it for you
Annual base salary for new hires in this position ranges:
$110,500.00 - $156,000.00
This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
  • Competitive Benefit Package*
  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!
  • Learning & Development Opportunities
  • Kenvuer Impact Networks
  • This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Apply