About Resurgens Orthopaedics
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1986
$15.50 - $18.75/hr
Full-time
Posted 7 days ago
Job description
Job Type
Full-time
Description
• Answers appointment scheduling line and schedules patient appointments in a timely manner per established protocols.
• Ensures accuracy of data input at time of scheduling.
• Coordinates appointments with tech and physician as necessary.
• Responds to patient questions and needs by editing, canceling, and rescheduling appointments as necessary.
• Create telephone encounters for patient questions and assigns to appropriate staff members
• Rescheduling appointments for assigned providers
• Maintains a working knowledge of Medicare, commercial insurance plans, workers' compensation, etc.
• Other Duties as assigned
Requirements
Experience: Minimum of six months in a physician office setting performing check-in functions.
Full-time
Description
• Answers appointment scheduling line and schedules patient appointments in a timely manner per established protocols.
• Ensures accuracy of data input at time of scheduling.
• Coordinates appointments with tech and physician as necessary.
• Responds to patient questions and needs by editing, canceling, and rescheduling appointments as necessary.
• Create telephone encounters for patient questions and assigns to appropriate staff members
• Rescheduling appointments for assigned providers
• Maintains a working knowledge of Medicare, commercial insurance plans, workers' compensation, etc.
• Other Duties as assigned
Requirements
Experience: Minimum of six months in a physician office setting performing check-in functions.
resurgens.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Medical Appointment Scheduler?
A: To succeed as a Medical Appointment Scheduler, key technical skills include proficiency in electronic health records (EHR) systems, scheduling software, and strong knowledge of medical terminology and insurance policies. Soft skills such as excellent communication, organizational, and time management abilities are also crucial, as they enable schedulers to effectively coordinate patient appointments, manage multiple phone lines, and maintain accurate records. By combining these technical and soft skills, Medical Appointment Schedulers can efficiently manage patient flow, reduce wait times, and provide exceptional patient care, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Medical Appointment Scheduler?
A: A Medical Appointment Scheduler's typical career progression involves starting as a front-desk coordinator or scheduling assistant, progressing to a senior scheduling coordinator or team lead, and eventually becoming a practice manager or operations supervisor. Key opportunities for skill development include learning electronic health records (EHR) systems, developing strong communication and customer service skills, and gaining experience with practice management software and medical billing processes. Long-term career prospects may lead to roles such as medical office administrator, healthcare operations manager, or even a career transition into healthcare consulting or medical billing and coding.
