Advancement Operations Coordinator (Development Coordinator)

The College of Arts and Sciences Office of Advancement handles development, stewardship, and alumni relations. Contact us today to find out how you can become more involved with the College.
Job Summary
The Coordinator of Advancement Operations serves as the operational backbone of the College of Arts and Sciences advancement program, ensuring that the systems, data, and processes supporting annual giving, stewardship, and alumni engagement are executed efficiently and with excellence. This position plays a pivotal role in the College's ability to deliver timely acknowledgments, accurate reporting, and seamless donor communications.
Department Specific Responsibilities

• Partners closely with colleagues across advancement, communications, and the Indiana University (IU) Foundation to maintain data integrity, streamline workflows, and strengthen the donor experience through consistency, accuracy, and responsiveness.
• Helps ensure the College's advancement efforts are data-driven, well-coordinated, and strategically aligned with institutional goals through a keen eye for detail and a commitment to continuous improvement.
• Ensures Timely and Accurate Donor Acknowledgment.
  • Generates, proofs, and distributes acknowledgment letters for all gift types, ensuring timeliness, accuracy, and personalization.
  • Monitors acknowledgment workflows and proactively identifies opportunities for greater efficiency and consistency.
  • Maintains accurate and up-to-date donor information in coordination with IU Foundation systems.
  • Tracks and reports on gift activity, acknowledgments, and campaign results to support fundraising goals.
• Coordinates Endowment Stewardship and Reporting.
  • Coordinates collection of scholarship recipient data, student thank-you notes, donor biographies, and other materials for annual reports.
  • Supports the production and distribution of both print and digital reports, ensuring quality and adherence to deadlines.
  • Maintains tracking systems for endowed and planned giving stewardship activities, including donor correspondence, engagement touchpoints, and recognition.
• Supports Annual Giving Campaign Execution.
  • Supports the execution of annual giving and crowd-funding campaigns, including list management, segmentation accuracy, and post-campaign data analysis.
  • Assists in implementing digital fundraising initiatives, maintaining giving pages, and ensuring consistent branding and donor-friendly navigation.
  • Helps prepare campaign analytics and progress reports to guide strategic decision-making.
• Coordinates Alumni Engagement and Events.
  • Provides logistical and operational support for alumni engagement activities, including the Executive Dean's Advisory Board meetings, volunteer engagement opportunities, and donor visits to campus.
  • Coordinates communications, invitations, and follow-up materials for alumni events and leadership gatherings.
  • Tracks participation, manage event logistics, and ensure a high-quality experience for alumni, donors, and guests.

General Responsibilities

• Performs administrative tasks in support of the university's development and advancement efforts and may interact with officers across all development and advancement job families, as well as donors, the general public, and representatives across the university and university community.
• Tasks may include answering phone calls and emails, maintaining and updating donor databases, scheduling events and travel for donor interaction and solicitation, preparing and sending digital and direct mail solicitations, preparing documentation of pledged and received gifts, and coordinating stewardship and donor recognition activities.
• Compiles metrics, facts, and general operations information about IU and its schools and departments for distribution to donors.
• Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.
• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
• May provide guidance to lower-level Development Coordinators.

Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE
Required

• 4 years experience in fundraising/development, administrative, a higher education foundation, or related field

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships

Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Advertised Salary
$45,000-$48,000 Annually
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Development & Advancement
Job Family: General Development
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
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Telephone: 812-856-1234
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