Restaurant Manager

You are passionate about Food & Beverage, we are passionate about delivering an exceptional experience to our guests and colleagues, and providing you an environment to thrive! We welcome you to bring your knowledge and experience in hospitality leadership, and allow us to continue to grow and develop with you in your career! Just steps away from the Oregon Convention Center, the Hyatt Regency Portland at the Oregon Convention Center offers an experience like nowhere else. As the largest hotel in Oregon, we have created a Food & Beverage program that stands out to our guests and is led by colleagues as passionate as you! 

Join us as our Restaurant Manager, and you will support multiple outlets including: Spoke & Fork (lobby bar), Bridgetown restaurant, and Market (fast casual 'grab & go' style).

Duties Include:

• Support the Director of Outlets, Assistant Operations Director, and Director of Operations in leading the Food & Beverage Outlets
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
• Coordinate outlet operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and employee satisfaction
• Exercise quality control for both food and beverage
• Maintain Hyatt standards of service and ensure their implementation
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.  Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Medical, Dental, and Vision insurance, life insurance, and short term disability available upon 30 days of employment!
• Retirement savings plans with employer contributions
• Discounted & complimentary lodging accommodations at Hyatt worldwide
• Discounted Tri-Met passes
• Tuition reimbursement
• Daily Complimentary meal in our employee dining room  
• Excellent training and professional development  
• Opportunities to work around the world with Hyatt Hotels and Resorts and so much more!

• Demonstrated ability to effectively interact with people
• F&B management experience 
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience in implementing new food & beverage concepts