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Workforce Analyst Jobs in Texas (NOW HIRING)

Black Box

Workforce Management Manager

Plano, TX · On-site

Lead workforce analytics including headcount modeling, productivity metrics, utilization rates, and labor cost analysis. * Develop dashboards and reporting for executive visibility into workforce ...

Tstc

$64K - $74K/yr

Escalate more complex issues to senior analysts or IT, as needed. Provide general support to Enrollment team members and end users on Workday Student functionality. Training & Documentation Help ...

Addison Group

Compensation Analyst

Austin, TX · On-site

$45 - $50/hr

This is a highly visible opportunity supporting enterprise-wide compensation programs, workforce analytics, and HR technology initiatives. The ideal candidate will bring deep compensation expertise ...

KPMG

Director, Workforce Transformation

Dallas, TX

Expand accounts by identifying adjacent needs (change management, HR transformation, workforce analytics, culture). * Lead the creation and advancement of thought leadership, internal and external ...

USAA

Workforce Management Analyst Senior

San Antonio, TX · Hybrid

$79K - $105K/yr

The Opportunity We are seeking a dedicated Workforce Management Analyst Senior to support the operational performance of the IT Service Desk and Internal Workforce Support organization through ...

USAA

Workforce Management Analyst Senior

San Antonio, TX · On-site

$79K - $104K/yr

The Opportunity We are seeking a dedicated Workforce Management Analyst Senior to support the operational performance of the IT Service Desk and Internal Workforce Support organization through ...

Black Box

Workforce Specialist

Plano, TX · On-site

Strong analytical and modeling skills (Excel, SQL, or similar tools). * Experience with WFM ... Workforce Administration - Maintain workforce tracking systems and staffing databases. - Verify ...

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Workforce Analyst information

See Texas salary details

$33.1K

$97K

$149.1K

How much do workforce analyst jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce analyst in Texas is $96,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $119,700.00 per year, depending on experience, location, and employer.

How does a workforce analyst typically collaborate with operations and management teams to optimize staffing levels?

A Workforce Analyst regularly works with operations and management teams to ensure staffing aligns with business needs. They analyze historical data, forecast call volumes or workload, and adjust schedules in collaboration with team leaders. By providing actionable reports and recommendations, they help operations managers make informed decisions about hiring, overtime, and shift allocation. This close collaboration helps maintain service levels while controlling labor costs and improving overall team efficiency.

What is the difference between Workforce Analyst vs Data Analyst?

AspectWorkforce AnalystData Analyst
Required CredentialsBachelor's in Business, HR, or related field; often some experience in HR or workforce planningBachelor's in Statistics, Mathematics, or related field; strong data analysis skills
Work EnvironmentHR departments, staffing agencies, large organizations focusing on workforce planningVarious industries including finance, healthcare, tech; data-driven teams
Employer & Industry UsagePrimarily in HR, staffing, and workforce management sectorsAcross multiple industries requiring data interpretation and reporting

While both roles involve data analysis, Workforce Analysts focus on employee data, staffing, and workforce planning, whereas Data Analysts handle broader data sets across various business functions. The roles often overlap in skills but differ in their primary focus and application areas.

What are the key skills and qualifications needed to thrive as a workforce analyst, and why are they important?

To excel as a Workforce Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a relevant degree such as in business, statistics, or human resources. Familiarity with workforce management software, advanced Excel, and reporting tools like Tableau or Power BI is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating data into actionable insights. These competencies are crucial for optimizing staffing, improving productivity, and supporting evidence-based decision-making within organizations.

What is a workforce analyst?

A workforce analyst works with human resources and management consultants to improve the operations within and customer experience provided by an organization. As a workforce analyst, your job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Your work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

More about Workforce Analyst jobs
What are the most commonly searched types of Workforce Analyst jobs in Texas? The most popular types of Workforce Analyst jobs in Texas are:
What are popular job titles related to Workforce Analyst jobs in Texas? For Workforce Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Workforce Analyst jobs in Texas look for? The top searched job categories for Workforce Analyst jobs in Texas are:
What cities in Texas are hiring for Workforce Analyst jobs? Cities in Texas with the most Workforce Analyst job openings:
What are popular job titles related to Workforce Analyst jobs in TX? For Workforce Analyst jobs in TX, the most frequently searched job titles are:
Workforce Analyst jobs near you
Infographic showing various Workforce Analyst job openings in Texas as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $96,961 per year, or $46.6 per hour.

Workforce Management Manager

Black Box

Plano, TX • On-site

Full-time

Re-posted 8 days ago

Job description


The Manager of Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce strategies that support data center operations at scale. This role ensures the right technical talent is available at the right time to meet uptime, capacity, and service-level objectives. The position partners closely with Data Center Operations, Capacity Planning, HR, and Finance to drive forecasting accuracy, staffing efficiency, and labor cost optimization across multiple sites or regions.
Key Responsibilities
  • Develop short- and long-term workforce plans aligned with data center growth, capacity expansion, and operational demand.
  • Build and maintain forecasting models for technician staffing, shift coverage, and project-based labor needs.
  • Partner with capacity planning teams to align workforce supply with infrastructure demand.
  • Oversee scheduling frameworks for 24/7/365 data center operations, ensuring optimal coverage and compliance.
  • Implement standardized WFM processes across multiple facilities or regions.
  • Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident response needs.
  • Lead workforce analytics including headcount modeling, productivity metrics, utilization rates, and labor cost analysis.
  • Develop dashboards and reporting for executive visibility into workforce performance.
  • Use data-driven insights to recommend staffing optimizations and efficiency improvements.
  • Own and optimize WFM tools (e.g., scheduling systems, forecasting software, timekeeping platforms).
  • Drive automation and digital transformation initiatives within workforce planning processes.
  • Ensure integration between WFM systems and HRIS, ticketing, and capacity management tools.
  • Partner with HR on hiring strategies, talent pipelines, and workforce scalability.
  • Work with Finance to manage labor budgets, cost forecasting, and variance analysis.
  • Collaborate with Data Center Operations leadership to align workforce plans with maintenance schedules, deployments, and incident management.
Required
  • Bachelor's degree in Business, Operations, Engineering, or related field.
  • 8-12+ years of experience in Workforce Management, Operations Planning, or similar roles.
  • 3-5+ years of leadership experience managing WFM or operations teams.
  • Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
  • Strong analytical and modeling skills (Excel, SQL, or similar tools).
  • Experience with WFM platforms (e.g., Kronos/UKG, NICE, Workday, or similar).
  • Experience in hyperscale or colocation data center environments.
  • Knowledge of capacity planning and infrastructure lifecycle management.
  • Familiarity with ITIL, incident management, or service operations frameworks.

Why Black Box?
Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.
Equal Opportunity Employer- Black Box is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.

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