Workers Comp Jobs (NOW HIRING)

• Serve as the primary point of contact for injured members, providing support to the member and division staff throughout the claim process.
• Coordinate timely claim submission and follow-up with third-party claims administrators.
• Track and monitor open claims; identify patterns or high-risk areas and escalate appropriately.
• Conduct regular audits of injury data and incident reports to ensure compliance and identify opportunities for prevention.
• Assist in the development, review, and maintenance of policies and procedures related to workers’ compensation. Ensuring internal communications are posted and current.
• Ensure accurate documentation and reporting related to all workplace injuries and incidents.
• Work closely with the HRG to develop and deliver training content related to workers’ compensation.
• Partner with the National Director of Program Safety and HRG to maintain a training calendar and ensure divisional and site-level compliance with required safety training.
• Promote awareness and best practices in reporting, return-to-work procedures, and workplace safety.
• Work closely with the HRG, Compliance Manager, and the National Director of Program Safety to ensure a consistent, mission-aligned response to incidents and safety risks.
• Support leadership with data and trend analysis related to injury rates, claim costs, and training outcomes.

Return to Work Coordination

• Facilitate the return-to-work process by coordinating with injured individuals, supervisors, and claims administrators.
• Review and track work status reports and medical restrictions to ensure appropriate light duty and modified tasks.
• Partner with supervisors and program staff to identify and implement transitional or light-duty assignments.
• Monitor RTW progress and maintain regular communication to support safe, timely, and sustainable reintegration.
• Ensure all documentation is completed, tracked, and maintained in compliance with organizational policies and legal requirements.
• Assist in the development, review, and maintenance of policies and procedures related to the return-to-work process.
• Educate supervisors, members, and staff on RTW expectations, processes, and available support.

• Assist in the development and review of all ACE policies and procedures, and employee handbook.
• Assist Program Administration in reviewing the EPIC and Crew member handbooks.
• Assist in updating ACE Connect to ensure HR resources are accurate and available to employees, and all policies and procedures, and documents are posted and up to date.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Prepare HR reports and metrics as needed.
• Provide support to the HR team; assisting in company-wide information meetings, including answering general HR questions as needed.
• Perform other duties and related functions as needed or assigned.

• Bachelor's degree and two years of related professional experience OR an equivalent combination of education and experience.
• Experience with Worker's Compensation claims; preferably within a non-profit organization in a program/operation environment.
• Ability to professionally handle highly confidential information, adhering to legal and ethical policies.
• Experience with HRIS systems; Paycor preferred. Word, Excel, and Google Suite applications.
• Knowledge of federal and state laws and regulations; multi-state knowledge preferred.
• Demonstrated interpersonal, presentation, and organizational skills.
• Capacity to handle multiple projects/tasks, prioritize work and meet deadlines.
• Flexibility, self-direction, motivation and the ability to interact with employees at all levels.
• Compilation and analysis of data.
• Strong and effective communication skills, with the ability to clearly and concisely express ideas both verbally and in writing.
• Ability to work independently in a remote administrative and team environment, collaborating and seeking assistance when needed.
• Strong time management skills.
• Ability to prepare and maintain records and reports.
• Ability to understand and carry out oral and written instructions.
• Ability to understand and follow ACE systems and processes.
• Ability to receive and provide constructive feedback.
• Commitment to ACE's mission of public service through young adult development and volunteerism.
• Ability to perform the essential duties of the position with or without reasonable accommodations.

• Must be authorized to work in the U.S.
• Proficient in English.
• Willingness to undergo and ability to pass a federal criminal background check.
• Willing to abide by ACE Policy and Federal Drug Free workplace policies and laws. ACE reserves the right to drug test at any time.
• Ability to perform the essential duties of the position with or without reasonable accommodations.

• Physical Demands: Requires frequent sitting, standing, walking, using hands to handle or feel, reaching with hands and arms, talks and hears. Manual dexterity required for use of computer keyboard/mouse and other office equipment. Required to stoop, kneel, climb stairs, and/or crouch.
• Vision Requirements: Requires close, distance, peripheral and depth perception vision as well as the ability to focus.
• Weight Lifted or Force Exerted: Frequently moves up to 10 lbs., occasionally moves up to 25 pounds.
• Environmental: Mainly indoor, office environment conditions; indoor air quality is good and temperature is controlled.
• Noise Environment: Moderate noise such as in a business office with equipment and light traffic.
• Travel: This position may require domestic travel - Less than 5%.