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Voice Engineer Jobs (NOW HIRING)

Voice Dial Plan Engineer Location: Greenwood Village, CO or Denver, CO Type: Fulltime Interview: Phone and Skype Responsibilities: Configuring MGCF translations Voice Network architecture planning ...

This role functions as a Network & Unified Communications Engineer, with a strong emphasis on voice engineering, call routing, and cloud-based communications solutions. This role is responsible for ...

This role functions as a Network & Unified Communications Engineer, with a strong emphasis on voice engineering, call routing, and cloud-based communications solutions. This role is responsible for ...

Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on ...

The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs. Requirements Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification ...

Voice Engineer Location: Lansing, Michigan Duration: 12+ Months Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any ...

The Senior Voice Engineer will deliver solutions for end user business needs and resolutions for complex problems while supporting the migration path from on-prem Cisco UC to cloud-based voice ...

Enterprise Voice Engineer III Security Clearance: Secret Location : Pearl Harbor, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is ...

Position Overview: We're seeking a Network Voice Engineer to join BWXT's forward‑thinking IT Infrastructure team. In this role, you'll support and enhance enterprise network voice systems, with a ...

Voice Engineer/Network engineer Location : Tampa, FL (Must be onsite) 1 Year Contract We are seeking a professional with advanced Cisco Voice skills. The ideal candidate should be adept at call ...

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Voice Engineer information

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$5

$48

$76

How much do voice engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Voice Engineer vs VoIP Engineer?

AspectVoice EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksInternet Protocol networks, enterprise systems
Industry UsageTelecom providers, large corporationsIT firms, service providers
Job FocusDesigning and maintaining voice communication systemsImplementing and managing VoIP solutions

Voice Engineers and VoIP Engineers often share certifications and work environments, focusing on voice communication systems. While Voice Engineers may concentrate more on traditional telephony and hardware, VoIP Engineers specialize in internet-based voice solutions. Both roles are essential in modern communication infrastructure, with overlapping skills but different primary focuses.

What are the key skills and qualifications needed to thrive as a Voice Engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telephony systems, VoIP technologies, and network protocols, often supported by a degree in computer science or a related field. Familiarity with tools like Cisco Unified Communications, SIP, QoS, and relevant certifications such as CCNA Collaboration or CCNP Voice is highly valuable. Strong problem-solving skills, attention to detail, and effective communication enable you to address complex technical issues and collaborate with stakeholders. These skills ensure reliable voice infrastructure, minimize downtime, and support seamless business communications.

What Is a Voice Engineer?

A voice engineer manages the telecommunication systems for a company or other organization. As a voice engineer, you may work heavily with voice over internet protocols (VoIP). In these positions, your title may change to VoIP engineer. Your responsibilities center on quality control with the implementation of new hardware or systems and troubleshooting any issues that arise. Your daily duties typically include installation, customization, maintenance, and repair of telecommunication systems. It’s important to stay abreast of technology trends, especially regarding cybersecurity. Some positions are customer-facing, which require excellent verbal communication skills. This is especially true if you work for a third party IT company. Critical thinking is also essential for creating solutions.

How does a Voice Engineer typically collaborate with other IT teams to ensure seamless communication systems?

Voice Engineers often work closely with network, security, and support teams to design, implement, and maintain unified communications infrastructure. They frequently coordinate with network engineers to ensure voice traffic is prioritized and troubleshoot quality issues. Collaboration with cybersecurity teams is also essential to safeguard VoIP systems against threats. Regular communication with help desk and end-user support teams helps Voice Engineers address user concerns and improve service reliability.

What is a Voice Engineer?

A Voice Engineer is an IT professional who designs, implements, and manages voice communication systems, such as VoIP (Voice over Internet Protocol) and traditional telephony networks. They are responsible for ensuring the reliability, security, and quality of voice communication services within an organization. Their duties often include configuring call routing, troubleshooting voice issues, and maintaining related hardware and software. Voice Engineers work closely with network engineers and support teams to provide seamless voice communication solutions.
What cities are hiring for Voice Engineer jobs? Cities with the most Voice Engineer job openings:
What are the most commonly searched types of Voice Engineer jobs? The most popular types of Voice Engineer jobs are:
Who are the top companies hiring for Voice Engineer jobs? The top employers for Voice Engineer jobs are:
What states have the most Voice Engineer jobs? States with the most job openings for Voice Engineer jobs include:
What job categories do people searching Voice Engineer jobs look for? The top searched job categories for Voice Engineer jobs are:
Infographic showing various Voice Engineer job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Voice Engineer

Full-time

Posted 3 days ago


Job description

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Title: Voice Dial Plan Engineer

Location: Greenwood Village, CO or Denver, CO

Type: Fulltime

Interview: Phone and Skype

Responsibilities:

Configuring MGCF translations

Voice Network architecture planning and design

Working with LERG

Testing of routing

Voice Network devices (SBC, SRP, MGW)

Performance and capacity management (trunks, interconnections, carrier management)

Managing ASR and NER

Event and outage management

Measurement, reporting, and CSI

Network Operations Center functional efficiency

Actively participate in engagement planning, execution, and reporting activities including:

Researching new technologies, understanding existing processes, and referencing recognized service management frameworks

Interfacing with our clients to identify and understand potential risk areas

Contributing to the definition of final engagement scope

Documenting meeting minutes

Analyzing documentation, process information, technical configurations, or other client provided information and documenting the results of analysis

Clearly articulating the status and results of work performed, both orally and in written form, to internal management and the client

Operates effectively and with minimal supervision, if needed, within a team or independently.

Pursues continuous professional development through internal/external training, certifications and/or continuing education.

Shares knowledge gained through previous experience and engagements performed with other staff members.

Performs special projects and related duties, as assigned.

Identifies opportunities for continuous improvement to engagement methodology, department tools, and training curriculum.

May informally coach and supervise individual staff.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance.

Qualifications:

Bachelor's Degree in Computer Science, MIS, Engineering, or a related discipline with solid academic credentials.

Minimum of 10 years of experience required.

Broad Experience in Network Operations and Technology.

Experience and/or certification in one or more areas:

Certifications: CCNP, CCIE, JNCIS-ENT, ITIL, TOGAF etc

Hands on technical experience (Routing, Switching)

Vendor experience: Cisco, Juniper, Checkpoint

Process experience: COBIT, ITIL, Agile

Routing Protocols

IT Experience in a large corporation.

Large multi-function or multi-division IT projects

Experience Working for large Telecommunications company a plus

Experience supporting multi-data center converged (data, voice, video) networks

Proficient in use of Microsoft Office suite (e.g., Excel, PowerPoint, Visio, Access)

Ability to travel up to 25-35% annually

Exposure to internal audit, compliance or other internal control functions (including automation used in these functions) is a plus, but not required.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Eros Technologies logo

About Eros Technologies

Sourced by ZipRecruiter

We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.

Industry

Human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Lewes, DE, US

Year founded

2015

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