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Pbx Engineer Remote Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Voice Engineer

Voice Engineer Number of positions :1 Remote JD Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

CodeForce

Technical Support Engineer - VOIP & MSP

Remote Job Type: Full-Time Job Summary We are seeking a highly motivated and experienced Technical ... Troubleshoot and resolve VoIP-related issues including call quality, SIP trunking, PBX systems, and ...

New

Wildix

Sales Engineer - USA, Remote

$100K - $140K/yr

As a remote-first company, we rely on our own platform every day to collaborate globally and ... Set-up a Wildix solution like PBX and support new partners in their first implementations if ...

IDT

Senior/Lead VoIP (Asterisk) Engineer

San Jose, CA · On-site +1

The team is building a cloud PBX solution based on Asterisk. We expect you to have strong problem ... Remote b2b (Georgia-Moldova) or on-site employment (Belarus-Moldova) work opportunity! * Stable job ...

CTS

Field Services Engineer

New York, NY · Remote

$60K - $80K/yr

... remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold ... Experience with Grand Stream or other Asterisk-based PBX systems. * Experience with Android, iOS ...

CTS

Field Services Engineer

Bridgeport, CT · Remote

$60K - $80K/yr

... remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold ... Experience with Grand Stream or other Asterisk-based PBX systems. * Experience with Android, iOS ...

PTP

Genesys Architect - REMOTE

Sacramento, CA · On-site +1

Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys ... PBX to Genesys SIP Migration * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET)

SHI

Support Engineer

Charlotte, NC · On-site +1

$50K - $65K/yr

Role Description Provide first-line response for remote customers requiring assistance with ... Troubleshoot software applications such as Azure Active Directory, Cloud PBX/PSTN, Microsoft Office ...

New

SHI

Support Engineer

Somerset, NJ · On-site +1

$50K - $65K/yr

Role Description Provide first-line response for remote customers requiring assistance with ... Troubleshoot software applications such as Azure Active Directory, Cloud PBX/PSTN, Microsoft Office ...

New

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Pbx Engineer Remote information

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How much do pbx engineer remote jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for pbx engineer remote in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PBX Engineer (Remote), and why are they important?

To thrive as a PBX Engineer (Remote), you need strong knowledge of telephony systems, VoIP protocols, network troubleshooting, and typically a degree in computer science or a related field. Familiarity with PBX platforms such as Avaya, Cisco, or Asterisk, and experience with SIP, TCP/IP, and relevant certifications (e.g., CCNA Voice) are usually required. Excellent problem-solving, communication, and time-management skills help remote engineers effectively support clients and collaborate with distributed teams. These skills and qualities ensure reliable telecommunication services, swift issue resolution, and seamless remote operations.

What is a PBX Engineer and what do they do when working remotely?

A PBX (Private Branch Exchange) Engineer is a telecommunications professional responsible for installing, configuring, maintaining, and troubleshooting business phone systems, both hardware and software-based. When working remotely, a PBX Engineer typically manages these systems via secure remote access tools, monitors system performance, applies updates, and resolves user issues without being onsite. They also collaborate with IT teams and vendors to ensure the communication infrastructure operates efficiently and securely.

What are some common challenges faced by remote PBX Engineers, and how can they effectively address them?

Remote PBX Engineers often encounter challenges such as troubleshooting complex telephony issues without physical access to hardware and coordinating with on-site teams across different time zones. To overcome these obstacles, it's essential to develop strong communication skills, be proficient with remote diagnostic tools, and maintain detailed documentation of the systems. Leveraging collaboration platforms and establishing clear escalation procedures can also help ensure timely and efficient problem resolution while working remotely.

What is the difference between Pbx Engineer Remote vs Pbx Technician?

AspectPbx Engineer RemotePbx Technician
CredentialsCertifications in VoIP, networking, and PBX systemsBasic certifications or on-the-job training in PBX systems
Work EnvironmentRemote, often collaborating with teams and clients onlineOn-site or remote, primarily hands-on with hardware and systems
Industry UsageTelecommunications, IT, and enterprise communication providersTelecom companies, service providers, and technical support teams

The main difference between a Pbx Engineer Remote and a Pbx Technician lies in their roles and responsibilities. Pbx Engineers typically focus on designing, configuring, and maintaining complex PBX and VoIP systems remotely, requiring advanced certifications. Pbx Technicians usually handle installation, troubleshooting, and maintenance tasks, often with more hands-on work. Both roles are essential in the telecommunications industry, but the Engineer role emphasizes remote system management and advanced technical skills.

More about Pbx Engineer Remote jobs
What cities are hiring for Pbx Engineer Remote jobs? Cities with the most Pbx Engineer Remote job openings:
What are the most commonly searched types of Pbx Engineer jobs? The most popular types of Pbx Engineer jobs are:
What states have the most Pbx Engineer Remote jobs? States with the most job openings for Pbx Engineer Remote jobs include:
What job categories do people searching Pbx Engineer Remote jobs look for? The top searched job categories for Pbx Engineer Remote jobs are:
Pbx Engineer Remote jobs near you
Infographic showing various Pbx Engineer Remote job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Senior Voice Engineer (Remote)

Senior Voice Engineer (Remote)

Vantage Point Solutions

Mitchell, SD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Senior Voice Engineer

As a Senior Voice Engineer, you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution, and Session Border Controller (SBC) management. You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network.

Responsibilities

  • Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
  • Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
  • Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
  • Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.
  • Collaborate with network and operations teams to identify root causes and implement long-term solutions.
  • Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement.
  • Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues.
  • Provide escalation support for critical voice incidents.
  • Work with vendors and carriers to troubleshoot issues.
  • Act as a key point of contact for internal teams and customers, ensuring clear communication of voice service issues, timelines, and resolutions.
  • Support customer onboarding, service activation, and implementation of voice solutions for new and existing clients.
  • Monitor voice service performance and proactively identify opportunities to improve service quality and overall customer experience.
  • Coordinate with cross-functional teams to troubleshoot and resolve complex customer-impacting issues in a timely manner.
  • Assist with project coordination and execution to ensure successful and timely delivery of voice services.
  • Document processes, incidents, and resolutions to support continuous improvement and knowledge sharing.

Qualifications

  • 5+ years of hands-on experience in VoIP engineering and troubleshooting.
  • Strong experience managing and supporting Session Border Controllers (SBCs).
  • Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch.
  • Deep understanding of SIP, RTP, and Telcom protocols.
  • Proven ability to analyze SIP traces and debug complex call flows.
  • Experience with hosted PBX and softswitch environments.
  • Class 5 switch translation experience is a plus.
  • Strong analytical and problem-solving skills with a focus on root cause analysis.
  • Excellent communication skills and ability to work cross-functionally.
  • Experience working in customer-facing or cross-functional environments, with the ability to manage multiple priorities while supporting voice service delivery and project coordination

Compensation and Benefits

This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.

About Vantage Point Solutions

Vantage Point Solutions was founded in 2002 by a team who believed in putting people both employees and clients first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.

We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaborationalong with a healthy dose of camaraderie and fun.

Equal Employment Statement

Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.