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Remote Pbx Technician Jobs (NOW HIRING)

Prime Telecom Solutions

Structured Cabling Technician

$18 - $35/hr

Remote - 100% Travel Position Overview: Prime Telecom Solutions is seeking dedicated and skilled ... Perform cabling and PBX/phone Moves, Adds, or Changes (MAC) * Perform troubleshooting of network ...

Acuative Corporation

Field Engineer II

Houston, TX · Remote

Data Center & Route Switch Field Service Technician : This is a full time benefits eligible ... Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on ...

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Remote Pbx Technician information

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$21

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$38

How much do remote pbx technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote pbx technician in the United States is $30.13, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $34.62 per hour, depending on experience, location, and employer.

What is a remote PBX technician?

A Remote PBX Technician is a professional who installs, configures, maintains, and troubleshoots Private Branch Exchange (PBX) phone systems remotely. They ensure that business phone systems are running smoothly, handle software updates, and resolve connectivity or call quality issues. These technicians work offsite using secure connections to access and manage PBX systems, which can be hardware-based, software-based, or cloud-hosted. Their responsibilities may also include providing user support, integrating new features, and coordinating with other IT staff for larger projects.

What are some common challenges faced by remote PBX technicians and how can they be addressed?

Remote PBX Technicians often encounter challenges such as diagnosing issues without physical access to hardware, managing connectivity problems, and supporting clients with varying levels of technical expertise. To address these, it's important to develop strong remote troubleshooting skills, utilize reliable remote access tools, and maintain clear communication with both clients and on-site teams. Regular training on new PBX systems and staying updated with the latest VoIP technologies can also help technicians effectively resolve issues and enhance customer satisfaction.

What is the difference between Remote Pbx Technician vs Remote Network Technician?

AspectRemote Pbx TechnicianRemote Network Technician
CertificationsCCNA, Avaya certificationsCCNA, CompTIA Network+
Work EnvironmentTelecommunication systems, VoIP, PBX hardwareNetworking hardware, servers, routers
Industry UsageTelecom, customer supportIT, enterprise networks

Remote Pbx Technicians focus on installing, maintaining, and troubleshooting PBX and VoIP systems, often working in telecom environments. Remote Network Technicians handle network infrastructure, including routers and switches, in IT and enterprise settings. While both roles require networking knowledge and certifications, their specific systems and work environments differ.

What are the key skills and qualifications needed to thrive as a remote PBX technician?

To thrive as a Remote PBX Technician, you need expertise in telephony systems, VoIP protocols, network troubleshooting, and a relevant technical certification such as CompTIA Network+ or Cisco CCNA. Familiarity with PBX platforms like Asterisk, Avaya, or Cisco Unified Communications Manager, as well as remote support tools and ticketing systems, is typically required. Strong problem-solving skills, clear communication, and the ability to work independently are important soft skills that set candidates apart. These skills and qualities ensure efficient installation, maintenance, and troubleshooting of complex phone systems, minimizing downtime and supporting seamless business communications.
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Remote Pbx Technician jobs near you
Infographic showing various Remote Pbx Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,666 per year, or $30.1 per hour.

Experienced IT Support/Helpdesk Technician

Quipt Home Medical Corp

Remote

$22 - $30.25/hr

Full-time

Re-posted 8 days ago

Quipt Home Medical rating

5.9

Company rating: 5.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Experienced IT Support / Helpdesk Technician
Full-Time Remote Quipt Home Medical
Location: Remote - Onsite locations available
Department: Information Technology
Reports to: IT Support Supervisor
About the Role:
Are you a detail-driven IT professional who thrives in a fast-paced environment? Quipt Home Medical is looking for an Experienced IT Support / Helpdesk Technician to join our dynamic internal IT team. This is multifaceted role where you'll be responsible for supporting end users across multiple systems, platforms, and devices. You'll help maintain and improve the tech that powers our national home medical equipment network.
What You'll Do:
  • Respond promptly to internal helpdesk tickets and ensure issues are resolved to end user satisfaction.
  • Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
  • Perform workstation imaging, deployment, upgrades, and repairs.
  • Support and administer desktops, laptops, printers, servers, routers, scanners, cell phones, tablets, and more.
  • Onboard new employees (hardware, software, credentials) and offboard departing staff.
  • Maintain asset tracking through RMM/MDM platforms and internal documentation tools.
  • Support local and wide-area network operations and assist in VoIP PBX systems and porting.
  • Monitor ticket trends and escalate systemic issues.
  • Participate in IT projects including site conversions, new setup builds, and platform integrations.
  • Uphold and enforce HIPAA/HITECH security protocols and compliance standards.

? How We Work
At Quipt, we believe in empowering our IT professionals to take ownership of their work.
You'll be given the trust, tools, and autonomy to assess, troubleshoot, and resolve issues using your own judgment and technical expertise. While support is always available, we encourage independence and reward initiative. You'll have the space to do what you do best: solve problems and keep things running smoothly.
Why Join Us?
  • Fast-growing national company in the healthcare space
  • Tight-knit IT team with leadership support and career advancement potential
  • Work that directly impacts patient care by supporting critical systems and staff
  • Competitive pay + benefits

Apply now to become a key part of the Quipt IT team, where your skills keep our technology - and our mission - moving forward.
Requirements
What You Bring:
  • Required: High school diploma or equivalent.
  • Preferred: Bachelor's in Information Systems or a related field.
  • Experience: At least 2+ years in a technical support/helpdesk or IT admin role.
  • Proficiency in Windows (desktop & server), Active Directory, Office 365, and ticketing systems.
  • Strong understanding of computer hardware, peripherals, and network infrastructure (routers/switches).
  • Familiarity with Unix/Linux, scripting (SSH, SSL, PowerShell), and VoIP systems is a big plus.
  • Excellent documentation and communication skills.
  • Ability to prioritize, stay organized, and thrive independently or as part of a team.

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