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Unified Communications Engineer Jobs (NOW HIRING)

Bowhead

Unified Communications Engineer

TX · On-site

Overview Unified Communications Engineer (GAFB-2026-25909): Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance ...

New

ManTech

Unified Communications Engineer

Chantilly, VA · On-site

$128K - $214K/yr

  • Medical

  • Life

  • Retirement

  • PTO

MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA . This is an onsite position. This role supports the design, implementation ...

ASM Research

Unified Communications Engineer

Position Overview The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that ...

Vacatia

Unified Communications Engineer

Orlando, FL · On-site

Were looking for a Unified Communications (UCaaS) Engineer to own and modernize Vacatias cloud communications ecosystem. This newly created role will be responsible for designing, deploying ...

Peraton

Unified Communications Engineer

Washington, DC · On-site

$135K - $216K/yr

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

Peraton

Unified Communications Engineer

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

Peraton

Unified Communications Engineer

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

Pae

Unified Communications Engineer - Principal

Warrenton, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The duties and responsibilities of the Unified Communications Engineer - Principal include, but are not limited to the following: * Develop and implement comprehensive unified communications ...

TEKsystems

Unified Communications Engineer

Washington, DC

$190K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is responsible for designing, developing, and implementing network and telecommunications ...

Pae

Unified Communications Engineer - Senior

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The duties and responsibilities of the Senior Unified Communications Engineer include, but are not limited to the following: * Develop and implement comprehensive unified communications solutions ...

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Unified Communications Engineer information

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How much do unified communications engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for unified communications engineer in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is the difference between Unified Communications Engineer vs Network Engineer?

AspectUnified Communications EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco CCIE
Work EnvironmentDesigning, implementing, and maintaining communication systems like VoIP, video conferencingManaging and troubleshooting network infrastructure and connectivity
Industry UsageTelecommunications, IT services, large enterprisesIT, telecommunications, data centers

Unified Communications Engineers focus on communication systems such as VoIP and video conferencing, while Network Engineers manage overall network infrastructure. Both roles require similar certifications and often work in overlapping industries, but their core responsibilities differ in scope and specialization.

What is a unified communications engineer?

A unified communications engineer creates comprehensive communications systems for companies. This process may involve merging email, phone lines, and voicemail into a single system for internal use. In this role, you determine the needs of your employer, analyzing the use of each communication line. You then collaborate with other engineers to determine how to best integrate the systems together. To streamline the process, you may may need to install new hardware, upgrade current software, and train employees on how to utilize the new system. Other job duties include monitoring the system to ensure it works properly and troubleshooting any issues that arise.

What are the key skills and qualifications needed to thrive as a unified communications engineer, and why are they important?

To thrive as a Unified Communications Engineer, you need a solid background in networking, VoIP technologies, and unified communications platforms, often supported by a degree in information technology or a related field. Familiarity with systems such as Microsoft Teams, Cisco Unified Communications Manager, and relevant certifications like CCNP Collaboration or Microsoft Certified: Teams Administrator Associate is typically required. Strong problem-solving abilities, effective communication, and the ability to work collaboratively are standout soft skills in this role. These skills and qualifications ensure seamless deployment, troubleshooting, and support of integrated communication systems that are vital for modern business operations.

What is a unified communications engineer?

A Unified Communications Engineer is an IT professional responsible for designing, implementing, and maintaining integrated communication systems within an organization. These systems typically include voice, video, messaging, and collaboration platforms, ensuring seamless and secure connectivity for employees. The engineer works with technologies such as VoIP, video conferencing, instant messaging, and unified messaging, often integrating these with existing IT infrastructure. Their goal is to optimize communication processes, troubleshoot issues, and ensure high availability and quality of service. They also stay updated with new technologies to recommend and deploy enhancements.

What are some common challenges faced by unified communications engineers when integrating new communication platforms with existing systems?

Unified Communications Engineers often encounter challenges when integrating new platforms, such as ensuring compatibility with legacy systems, managing security protocols, and minimizing downtime during transitions. Balancing user needs with technical limitations and troubleshooting unexpected interoperability issues are also common. Effective communication with stakeholders and thorough testing are essential to ensure smooth integration and maintain uninterrupted business operations.
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Unified Communications Engineer jobs near you
Infographic showing various Unified Communications Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% In-person, 22% Hybrid, and 6% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Unified Communications Engineer

Bowhead

TX • On-site

Full-time

Posted 2 days ago

New

Job description

Overview
Unified Communications Engineer (GAFB-2026-25909):
Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance, administration, and sustainment of an enterprise Cisco Unified Communications environment. The Unified Communications Engineer will provide advanced technical expertise across the Cisco collaboration infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE)/Session Border Controllers, Cisco Unity Connection, SIP trunks, voice gateways, call routing, dial plans, and associated voice services. The position will be responsible for maintaining system availability, performing complex troubleshooting and fault isolation, implementing configuration changes, and supporting the integration and sustainment of enterprise voice and collaboration services.
Responsibilities
Essential functions will include:
  • Administer, operate, maintain, and troubleshoot Cisco Unified Communications Manager (CUCM) and associated unified communications infrastructure.
  • Configure and support Cisco Unified Border Element (CUBE)/Session Border Controller functionality, SIP trunks, voice gateways, and call routing.
  • Administer and maintain Cisco Unity Connection and associated voicemail services.
  • Configure and maintain dial plans, route patterns, translation patterns, calling search spaces, partitions, device pools, and other CUCM components.
  • Perform advanced troubleshooting and fault isolation for voice, signaling, call-routing, endpoint, gateway, and interoperability issues.
  • Analyze SIP signaling and call flows to identify and resolve complex voice service issues.
  • Perform system configuration changes, software upgrades, patches, backups, restores, and certificate management.
  • Configure and troubleshoot Cisco IP phones, analog gateways, and other voice endpoints and associated devices.
  • Support integration between CUCM, CUBE/SBCs, PSTN/carrier services, and other enterprise communications systems.
  • Monitor system performance, availability, capacity, and alarms and take corrective action as required.
  • Maintain accurate system configurations, diagrams, inventories, technical documentation, and change records.
  • Support incident response and restoration of unified communications services during outages and other service-impacting events.
  • Coordinate with network, cybersecurity, carrier, vendor, and customer personnel to resolve technical issues and implement system changes.
  • Ensure unified communications systems are maintained in accordance with applicable DoD cybersecurity, security, configuration management, and technical requirements.
  • Provide technical guidance and assistance to telecommunications technicians and other support personnel as required.
  • Perform other duties as assigned in support of telecommunications and unified communications operations.
  • Other duties as assigned

Qualifications
  • Education (a High School diploma or GED is required at a minimum for Bowhead)
    • Bachelor's degree in Information Technology, Computer Science, Telecommunications, Engineering, or a related technical field preferred.
    • Additional relevant experience, technical training, and industry certifications may be considered in lieu of a degree.
  • Years of experience
    • Five (5) or more years of professional experience supporting enterprise telecommunications or unified communications environments.
    • Three (3) or more years of hands-on experience administering, maintaining, and troubleshooting Cisco Unified Communications Manager (CUCM) and associated Cisco collaboration technologies.
    • Demonstrated experience with CUBE/Session Border Controllers, SIP, voice gateways, dial plans, call routing, and advanced voice troubleshooting.
  • Required skills or certifications
    • Cisco Certified Network Associate (CCNA) certification required. Cisco Certified Network Professional (CCNP) Collaboration preferred.
    • CompTIA Security+ CE certification or other DoD 8140-compliant certification appropriate to the position required.
    • Strong working knowledge of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Border Element (CUBE)/Session Border Controller technologies.
    • Demonstrated experience configuring and troubleshooting SIP trunks, voice gateways, dial plans, call routing, and Cisco IP endpoints.
    • Strong understanding of VoIP technologies and protocols, including SIP, RTP, TCP/IP, QoS, and associated network services.
    • Ability to analyze SIP signaling and call flows and perform advanced troubleshooting of complex voice and unified communications issues.
    • Working knowledge of system upgrades, patching, backups, certificate management, and configuration management.
    • Ability to develop and maintain technical documentation, system diagrams, configuration records, and troubleshooting procedures.
    • Ability to work independently and coordinate effectively with network, cybersecurity, vendor, and customer technical personnel.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:
  • Must be able to lift up to 50 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Public Trust level. US Citizenship is a requirement for Public Trust clearance at this location.
Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
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