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Cisco Unified Communications Engineer Jobs (NOW HIRING)

Peraton

Unified Communications Engineer

Washington, DC · On-site

$135K - $216K/yr

Manage and support enterprise Cisco Unified Communications Manager (CUCM) environments deployed ... Engineer, deploy, maintain, and troubleshoot secure H.323 and SIP-based voice and VTC ...

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Cisco Unified Communications Engineer information

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$46.5K

$113.8K

$181K

How much do cisco unified communications engineer jobs pay per year?

As of Aug 3, 2026, the average yearly pay for cisco unified communications engineer in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a Cisco Unified Communications Engineer?

A Cisco Unified Communications Engineer is an IT professional who specializes in designing, implementing, and maintaining communication systems using Cisco technologies. These engineers work with solutions like Cisco Unified Communications Manager, VoIP, video conferencing, and messaging platforms to enable seamless communication within organizations. Their responsibilities often include configuring hardware and software, troubleshooting issues, ensuring system security, and integrating various communication tools. They typically collaborate with network engineers and IT staff to provide reliable and efficient unified communications services.

What are some common challenges faced by Cisco Unified Communications Engineers, and how can they be addressed?

Cisco Unified Communications Engineers often encounter challenges such as integrating new technologies with legacy systems, troubleshooting complex VoIP issues, and ensuring high availability of communication services. Staying up-to-date with frequent software updates and security patches is crucial, as is effective collaboration with network and security teams to maintain seamless operations. Building strong documentation habits and participating in ongoing training can greatly help in overcoming these challenges and advancing in the role.

What are the key skills and qualifications needed to thrive as a Cisco Unified Communications Engineer, and why are they important?

To thrive as a Cisco Unified Communications Engineer, you need a solid understanding of networking fundamentals, VoIP technologies, and experience with Cisco Unified Communications Manager, typically backed by a relevant degree and Cisco certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with tools like Cisco Call Manager, Unity Connection, Jabber, and network troubleshooting systems is essential. Strong problem-solving skills, attention to detail, and effective communication set outstanding engineers apart in this role. These skills ensure reliable communication infrastructure, quick issue resolution, and seamless collaboration across organizations.

What is a Cisco Unified Communications Engineer?

Unified communications is a concept in business and marketing that integrates a variety of communication channels, such as instant messaging, audio and visual web conferencing, desktop sharing, and other means of communication. Cisco is one of the major manufacturers and developers of unified communications equipment, and as a Cisco unified communications engineer, your duties and responsibilities are to develop new ways to utilize Cisco’s products to improve business solutions. This includes integrating software and hardware, helping to educate users on how to use products, and being a technical advisor during systems upgrades.

What is the difference between Cisco Unified Communications Engineer vs Cisco Collaboration Engineer?

AspectCisco Unified Communications EngineerCisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentDesign, implement, and support Cisco UC solutionsDesign, deploy, and troubleshoot Cisco collaboration tools
Industry UsageTelecommunications, IT services, enterprise networksIT services, enterprise collaboration projects

Both roles focus on Cisco collaboration solutions, sharing certifications and work environments. The Cisco Unified Communications Engineer primarily manages UC infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and troubleshooting collaboration tools. Their responsibilities often overlap, but the UC Engineer tends to focus more on network integration, whereas the Collaboration Engineer emphasizes end-user tools and applications.

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Cisco Unified Communications Engineer jobs near you
Infographic showing various Cisco Unified Communications Engineer job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 1% Part Time, and 7% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Cisco Unified Communications Consultant

Niche Talent Finders

Pottstown, PA

Full-time

Re-posted 28 days ago

Job description

Company Description

 With revenues approaching $1B annually, office locations in 16 states, and over 2000 customers nationwide, This company is leading integrator of technology solutions that enables organizations to optimize their IT infrastructure and supply chain processes by delivering world-class IT products from top manufacturers, managed and professional services, flexible lease financing, proprietary software, and patented business methods and systems. Be a part of this dynamic organization and their partnerships including some of the most recognizable brands in the industry: Apple, Check Point, Cisco, Citrix, Dell, EMC, HP, IBM, Microsoft, NetApp, Oracle, VCE, VMware, and Xerox. Exceptional benefits and compensation!

Job Description

This position is responsible for leading, planning, designing and implementing Cisco VoIP consulting engagements. The successful candidate will have extensive experience designing and implementing Cisco Unified Communication solutions including Unified Communications Manager, Messaging and Contact Center.

Job Responsibilities:

  Pre-sales consulting and post sales technical delivery and engineering of Cisco Unified Communications solutions (70% of time will be delivery of solutions)

Design and implement Cisco Unified Communications solutions that accurately reflect the customer stated objectives

When needed - Develop comprehensive and detailed Statements of Work, Bill of Materials, and level of effort for Cisco VoIP solutions

Job Knowledge/Skills: 

 BS in Computer Science or related technical degree required, or equivalent experience

7 years practical experience implementing Cisco Unified Communications solutions:

Solid Cisco Voice skills (Cisco Unified Communications Manager, Unity, Unity Connection, QOS, meeting Place, Unified Contact Center Express, Telepresence, etc.)

Strong Cisco routing and switching / data networking skills Cisco Unified Computing System (UCS) B and C series

VMware vSphere

Exceptional people and communications skills

Desired certifications:

CCNP Route/Switch or equivalent

Cisco CCIE V

VMware VCP

Cisco Certified Network Professional (CCNP) Data Center


Additional Information

All your information will be kept confidential according to EEO guidelines.

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