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Cisco Unified Communications Engineer Jobs (NOW HIRING)

Booz Allen Hamilton

CUCM Engineer

San Antonio, TX · On-site

$78 - $176/hr

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager ( CUCM ) , Voice over IP ( VoIP ) , Session Initiation Protocol ( SIP ...

Talanto

$61 - $101/hr

Cisco Important: if an employer asks you to log into their system via iCloud or Google, send a code ... Unified Communications Engineer is responsible for the design and development of Unified ...

Booz Allen Hamilton

$78 - $176/hr

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager (CUCM), Voice over IP (VoIP), Session Initiation Protocol (SIP), voice ...

New

American Systems

$140 - $160/hr

Collaborate with cross-functional teams, including network engineers, cybersecurity professionals ... Cisco Unified Communications Manager * Cisco Unity * Voice Gateways * Cisco VTC codecs * VoIP ...

New

Booz Allen Hamilton

WI · On-site

$78 - $176/hr

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager (CUCM), Voice over IP (VoIP), Session Initiation Protocol (SIP), voice ...

New

Booz Allen Hamilton

CUCM Engineer

San Antonio, TX

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager (CUCM), Voice over IP (VoIP), Session Initiation Protocol (SIP), voice ...

Jane Street

Unified Communications Engineer

New York, NY · On-site

About the Position We are looking for a Unified Communications (UC) Engineer to help grow, monitor ... Cisco Unified Communications Manager versions 14+ * Cisco Meeting Server * Cisco Expressway * Have ...

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Cisco Unified Communications Engineer information

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$46.5K

$113.8K

$181K

How much do cisco unified communications engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for cisco unified communications engineer in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a Cisco Unified Communications Engineer?

A Cisco Unified Communications Engineer is an IT professional who specializes in designing, implementing, and maintaining communication systems using Cisco technologies. These engineers work with solutions like Cisco Unified Communications Manager, VoIP, video conferencing, and messaging platforms to enable seamless communication within organizations. Their responsibilities often include configuring hardware and software, troubleshooting issues, ensuring system security, and integrating various communication tools. They typically collaborate with network engineers and IT staff to provide reliable and efficient unified communications services.

What is a Cisco Unified Communications Engineer?

Unified communications is a concept in business and marketing that integrates a variety of communication channels, such as instant messaging, audio and visual web conferencing, desktop sharing, and other means of communication. Cisco is one of the major manufacturers and developers of unified communications equipment, and as a Cisco unified communications engineer, your duties and responsibilities are to develop new ways to utilize Cisco’s products to improve business solutions. This includes integrating software and hardware, helping to educate users on how to use products, and being a technical advisor during systems upgrades.

What are the key skills and qualifications needed to thrive as a Cisco Unified Communications Engineer, and why are they important?

To thrive as a Cisco Unified Communications Engineer, you need a solid understanding of networking fundamentals, VoIP technologies, and experience with Cisco Unified Communications Manager, typically backed by a relevant degree and Cisco certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with tools like Cisco Call Manager, Unity Connection, Jabber, and network troubleshooting systems is essential. Strong problem-solving skills, attention to detail, and effective communication set outstanding engineers apart in this role. These skills ensure reliable communication infrastructure, quick issue resolution, and seamless collaboration across organizations.

What are some common challenges faced by Cisco Unified Communications Engineers, and how can they be addressed?

Cisco Unified Communications Engineers often encounter challenges such as integrating new technologies with legacy systems, troubleshooting complex VoIP issues, and ensuring high availability of communication services. Staying up-to-date with frequent software updates and security patches is crucial, as is effective collaboration with network and security teams to maintain seamless operations. Building strong documentation habits and participating in ongoing training can greatly help in overcoming these challenges and advancing in the role.

What is the difference between Cisco Unified Communications Engineer vs Cisco Collaboration Engineer?

AspectCisco Unified Communications EngineerCisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentDesign, implement, and support Cisco UC solutionsDesign, deploy, and troubleshoot Cisco collaboration tools
Industry UsageTelecommunications, IT services, enterprise networksIT services, enterprise collaboration projects

Both roles focus on Cisco collaboration solutions, sharing certifications and work environments. The Cisco Unified Communications Engineer primarily manages UC infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and troubleshooting collaboration tools. Their responsibilities often overlap, but the UC Engineer tends to focus more on network integration, whereas the Collaboration Engineer emphasizes end-user tools and applications.

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Cisco Unified Communications Engineer jobs near you
Infographic showing various Cisco Unified Communications Engineer job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Unified Communications Engineer II

United Wholesale Mortgage

Pontiac, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

United Wholesale Mortgage rating

7.6

Company rating: 7.6 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

112th of 154 rated financial services

Job description

We have an exciting opportunity for a Unified Communications Engineer to join our team of experts and be involved in the rare opportunity to implement a new datacenter supporting all of United Wholesale Mortgage's operations. You will ensure the stable operation of our enterprise Cisco Unified Communications systems using a Plan, Build, Operate model.
WHAT YOU WILL BE DOING
  • Administration of Cisco Voice Applications and third party tools
  • Monitor communication server clusters to ensure peak performance
  • Troubleshoot, analyze, and resolve system outages and trouble tickets
  • Provide capacity, performance, uptime and security reporting
  • Maintain up-to-date documentation of system design, operation and procedure manuals
  • Assist with project implementations and other tasks
  • Participate in rotating on-call escalation coverage or emergency response
  • Provide in-person training and support to team members
  • Mentor other telecom team members

WHAT WE NEED FROM YOU
Must-Have:
  • 3+ years of experience in the administration of Cisco Unified Communication systems, specifically:
  • Cisco Unified Communications Manager
  • Cisco Unity Connection
  • Cisco Packaged Contact Center Enterprise (PCCE)
  • CUBE/Gateway troubleshooting experience
  • Experience supporting call recording applications
  • Vendor Relationship Management
  • Ability to communicate effectively with leadership, team members and clients
  • Experience working in ticketing systems (ServiceNow)
  • Comfortable in a fast-moving environment with ability to multitask and adapt, positive attitude and willingness to learn
  • Onsite, full-time attendance

Nice-To-Have:
  • Computer-related degree or equivalent experience, or CCNP Collaboration
  • Experience with VMware servers
  • e911 experience
  • Experience with scripting/API
  • Experience with Cisco Expressway/MRA, and Cisco Emergency Responder
  • Experience working with IT frameworks (Agile, ITIL)
  • Cisco IM&Presence

THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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