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Unified Communications Engineer Jobs (NOW HIRING)

Searhc

Senior Unified Communications Engineer

Renton, WA

$38.93 - $54.76/hr

Pay Range:$38.93 - $54.76 The Senior Unified Communications Engineer will play a crucial role in designing, managing, and supporting SEARHC's unified communications infrastructure. This position ...

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Unified Communications Engineer information

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$10

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$74

How much do unified communications engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for unified communications engineer in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is the difference between Unified Communications Engineer vs Network Engineer?

AspectUnified Communications EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco CCIE
Work EnvironmentDesigning, implementing, and maintaining communication systems like VoIP, video conferencingManaging and troubleshooting network infrastructure and connectivity
Industry UsageTelecommunications, IT services, large enterprisesIT, telecommunications, data centers

Unified Communications Engineers focus on communication systems such as VoIP and video conferencing, while Network Engineers manage overall network infrastructure. Both roles require similar certifications and often work in overlapping industries, but their core responsibilities differ in scope and specialization.

What Is a Unified Communications Engineer?

A unified communications engineer creates comprehensive communications systems for companies. This process may involve merging email, phone lines, and voicemail into a single system for internal use. In this role, you determine the needs of your employer, analyzing the use of each communication line. You then collaborate with other engineers to determine how to best integrate the systems together. To streamline the process, you may may need to install new hardware, upgrade current software, and train employees on how to utilize the new system. Other job duties include monitoring the system to ensure it works properly and troubleshooting any issues that arise.

What are the key skills and qualifications needed to thrive as a Unified Communications Engineer, and why are they important?

To thrive as a Unified Communications Engineer, you need a solid background in networking, VoIP technologies, and unified communications platforms, often supported by a degree in information technology or a related field. Familiarity with systems such as Microsoft Teams, Cisco Unified Communications Manager, and relevant certifications like CCNP Collaboration or Microsoft Certified: Teams Administrator Associate is typically required. Strong problem-solving abilities, effective communication, and the ability to work collaboratively are standout soft skills in this role. These skills and qualifications ensure seamless deployment, troubleshooting, and support of integrated communication systems that are vital for modern business operations.

What is a Unified Communications Engineer?

A Unified Communications Engineer is an IT professional responsible for designing, implementing, and maintaining integrated communication systems within an organization. These systems typically include voice, video, messaging, and collaboration platforms, ensuring seamless and secure connectivity for employees. The engineer works with technologies such as VoIP, video conferencing, instant messaging, and unified messaging, often integrating these with existing IT infrastructure. Their goal is to optimize communication processes, troubleshoot issues, and ensure high availability and quality of service. They also stay updated with new technologies to recommend and deploy enhancements.

What are some common challenges faced by Unified Communications Engineers when integrating new communication platforms with existing systems?

Unified Communications Engineers often encounter challenges when integrating new platforms, such as ensuring compatibility with legacy systems, managing security protocols, and minimizing downtime during transitions. Balancing user needs with technical limitations and troubleshooting unexpected interoperability issues are also common. Effective communication with stakeholders and thorough testing are essential to ensure smooth integration and maintain uninterrupted business operations.
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Unified Communications Engineer jobs near you
Infographic showing various Unified Communications Engineer job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Senior Unified Communications Engineer

GRVTY

Springfield, VA • On-site

Other

Posted 26 days ago

Job description

***Requires an active TS/SCI Security Clearance****

What Impact You'll Have:

The Unified Communications Senior Engineer is responsible for the design and development of Unified Communications voice, video and Collaboration networks. Will work with Unified Communications Engineering resources to ensure proper delivery of functional systems and additionally assist in troubleshooting Unified Communications voice/video system clusters and endpoints. Quickly respond to issues regarding software application/hardware related issues, resolve on the spot problems. Able to replicate issues for internal analysis/diagnosis and prepare/proofread technical documentation accurately depicting the problem and/or solution for feedback to developer/vendor and program.

What You'll Be Owning:

  • Analyzes Unified Communications voice, video and collaboration networks including Engineering, planning, designing, evaluating, selecting, and upgrading systems and protocol suites
  • Design, develop and execute Cisco collaborated endpoint technologies to include Cisco VoIP endpoints, Cisco Codecs, DX and RoomKits Collaborated Meeting Rooms (CMS) Cisco Unified Communications Call Manager (CUCM) version 14 or higher Cisco Unified Communications Manager IM and Presence (Jabber)
  • Plans system updates and schedules outages.
  • Configures systems and user environments
  • Provides direction in the development of continued technologies, system engineering and tasking related to Unified Communications and other User Facing Services
  • Identifies, analyzes and resolves system problems
  • Knowledge in Microsoft Excel, Visio and other office suites
  • Maintains current working knowledge of relevant system technologies
  • Participates in special projects as required
  • Provides guidance and work leadership to less-experienced systems engineers
  • Develop procedures and documentation for managing, deploying and implementing multiple baseline hardware/images and system updates

What You Must Have: 

  • Bachelor's Degree in Computer Science, Engineering (or a related technical discipline) and a minumum of 10 years of experience, or the equivalent combination of education, technical certifications or training, or military /work experience
  • Cisco CCNP Collaboration certified or equivalent knowledge
  • Security Certification which satisfies 8750
  • 10-15 years of experience directly related experience in systems engineering and administration
  • Experience in:
    • Unified Communications - Call routing, Endpoints and IM&P - Jabber chat, Federation

What Would Be Nice to Have: 

  • The ability to speak technical detail to senior level staff during outages and or upgrades Knowledge of system coding to include but not limited to Scala source code, Java Script, Python, PHP, etc. Mentor junior level engineers Document fix actions to incidents

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