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Unified Communications Engineer Jobs (NOW HIRING)

Peraton

Unified Communications Engineer

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

Alakaina Family of Companies

MH

The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Unified Communications (UC) Engineer to support our government customer located in Kwajalein Atoll, Marshall Islands. As a part of ...

National Capitol Contracting (NCC)

Be Seen First

Unified Communications Engineer SME

Washington, DC · On-site

NCC is seeking candidates for a Unified Communications Engineer SME to provide direct technical direction and analysis for telecommunication activities including planning, designing, configuring ...

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Unified Communications Engineer information

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$10

$53

$74

How much do unified communications engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for unified communications engineer in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is the difference between Unified Communications Engineer vs Network Engineer?

AspectUnified Communications EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco CCIE
Work EnvironmentDesigning, implementing, and maintaining communication systems like VoIP, video conferencingManaging and troubleshooting network infrastructure and connectivity
Industry UsageTelecommunications, IT services, large enterprisesIT, telecommunications, data centers

Unified Communications Engineers focus on communication systems such as VoIP and video conferencing, while Network Engineers manage overall network infrastructure. Both roles require similar certifications and often work in overlapping industries, but their core responsibilities differ in scope and specialization.

What Is a Unified Communications Engineer?

A unified communications engineer creates comprehensive communications systems for companies. This process may involve merging email, phone lines, and voicemail into a single system for internal use. In this role, you determine the needs of your employer, analyzing the use of each communication line. You then collaborate with other engineers to determine how to best integrate the systems together. To streamline the process, you may may need to install new hardware, upgrade current software, and train employees on how to utilize the new system. Other job duties include monitoring the system to ensure it works properly and troubleshooting any issues that arise.

What are the key skills and qualifications needed to thrive as a Unified Communications Engineer, and why are they important?

To thrive as a Unified Communications Engineer, you need a solid background in networking, VoIP technologies, and unified communications platforms, often supported by a degree in information technology or a related field. Familiarity with systems such as Microsoft Teams, Cisco Unified Communications Manager, and relevant certifications like CCNP Collaboration or Microsoft Certified: Teams Administrator Associate is typically required. Strong problem-solving abilities, effective communication, and the ability to work collaboratively are standout soft skills in this role. These skills and qualifications ensure seamless deployment, troubleshooting, and support of integrated communication systems that are vital for modern business operations.

What is a Unified Communications Engineer?

A Unified Communications Engineer is an IT professional responsible for designing, implementing, and maintaining integrated communication systems within an organization. These systems typically include voice, video, messaging, and collaboration platforms, ensuring seamless and secure connectivity for employees. The engineer works with technologies such as VoIP, video conferencing, instant messaging, and unified messaging, often integrating these with existing IT infrastructure. Their goal is to optimize communication processes, troubleshoot issues, and ensure high availability and quality of service. They also stay updated with new technologies to recommend and deploy enhancements.

What are some common challenges faced by Unified Communications Engineers when integrating new communication platforms with existing systems?

Unified Communications Engineers often encounter challenges when integrating new platforms, such as ensuring compatibility with legacy systems, managing security protocols, and minimizing downtime during transitions. Balancing user needs with technical limitations and troubleshooting unexpected interoperability issues are also common. Effective communication with stakeholders and thorough testing are essential to ensure smooth integration and maintain uninterrupted business operations.
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Unified Communications Engineer jobs near you
Infographic showing various Unified Communications Engineer job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Unified Communications Engineer-Principal

Amentum

Warrenton, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

In support of a challenging, critical, and rewarding program that provides integrated voice, video, and data services throughout the Information Technology lifecycle, Amentum is seeking a Principal Unified Communications Engineer to join our dynamic team of IT professionals dedicated to fostering a positive and collaborative work environment. You must be a critical thinker, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.
Work Schedule:
5 Days (Mon - Fri); 8 hrs/Day; 40 hrs/wkly
Essential Responsibilities:
The duties and responsibilities of the Principal Unified Communications Engineer include, but are not limited to the following:
  • Develop and implement comprehensive unified communications solutions tailored to the specific needs of the organization, focusing on scalability, security, and optimal performance to ensure long-term effectiveness and adaptability to evolving business requirements
  • Install and set up unified communications systems, encompassing VoIP, video conferencing, instant messaging, and collaborative platforms, to ensure seamless integration and efficient functionality across the organization
  • Monitor and manage the performance and stability of unified communications infrastructure, proactively identifying and resolving issues, while conducting routine maintenance, updates, and security patches to maintain continuous, optimal operation
  • Integrate unified communications systems with other IT components, including network infrastructure, Active Directory, and cloud services, to create a cohesive and efficient technological environment that supports seamless communication and collaboration
  • Implement security protocols to safeguard communication channels, data, and endpoints, while adhering to security standards and regulations to maintain a secure and compliant environment
  • Offer technical support to end-users, troubleshoot and resolve communication-related issues, and provide training as needed to enhance user proficiency and system effectiveness
  • Develop and update comprehensive documentation for unified communications systems, covering configurations, procedures, and best practices to ensure clear guidance and consistency in system management and troubleshooting
  • Work closely with vendors and suppliers to acquire hardware, software, and services, while managing vendor relationships to maintain timely delivery, quality, and alignment with organizational needs
  • Create and uphold disaster recovery plans and procedures to maintain business continuity in the event of system failures

Minimum Requirements (Knowledge, Skills, and Abilities):
  • Knowledge in Cisco Unified Communications Manager, Cisco IM & Presence, Cisco Expressway, Cisco Video Teleconferencing Systems, and Cisco Session Border Controller, Cisco Meeting Server, Cisco Contact Center Express, VQ Conference Manager, Cisco Unity Connect, MS SQL Databases, Integrated Room Video Teleconferencing Control Systems, ELK Stack, and NetScout
  • Exceptional knowledge in Cisco Collaboration Call flow and SIP signaling
  • Knowledge of network fundamentals such as firewalls, ACLs, simple network monitoring protocol, dot1x authentication, and dynamic routing protocols
  • Experience with ESXi Virtualization, Nutanix, Docker.
  • Familiarity with DISA STIGs and FIPS publications
  • Must have the ability to independently deploy and maintain server-based dial plans, router-based dial plans, and the deployment and management of Cisco UC appliances
  • Experience configuring Cisco routers to act as VoIP gateways and demonstrate a strong understanding of Cisco IOS 12.X/15.X command syntax
  • Must be able to troubleshoot end-to-end performance issues associated with voice and video conferences involving IP and ISDN networks.
  • Must be able to work a 40-hour work week, normally Monday through Friday
  • Ability to work overtime during critical peaks and be available to meet last minute requests for overtime if needed
  • Ability to travel (5-10%) primarily within 75 miles
  • Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
  • Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
  • Ability to work both independently and as part of a team in a dynamic environment

Clearance Required:
  • Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI

Minimum Education:
  • High School Diploma

Minimum Years of Experience:
  • At least 15 years of telecommunications technical experience installing, administering, and upgrading Cisco Unified Collaboration appliances and troubleshooting converged networks that leverage Cisco UC capabilities to interconnect Cisco, Tandberg, and Polycom endpoints, gateways, and teleconference bridge products

Required Certifications:
  • Must possess, or be able to obtain, one of the following 8140 IAT Level III baseline certifications before a start date:
  • Level III certifications include - CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH

Preferred Qualifications:
  • Bachelor's degree in IT related field
  • Foundational knowledge and/or experience with Unified Messaging system, audio conference bridge systems and gateways, voice circuits, and crypto technologies for voice systems
  • Cisco Certified Network Professional (CCNP) Certification

#javelin
Compensation Details:
200000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
02/05/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

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