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Remote Unified Communications Engineer Jobs (NOW HIRING)

ASM Research

Unified Communications Engineer

Position Overview The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that ...

Central Health

Unified Communications Engineer

Overview The Unified Communications (UC) Engineer is responsible for the design, development ... Remote = Individuals in this position may work at an approved off-site location; however, they may ...

ai2io

Cloud Communications Engineer

$78K/yr

Position Title Cloud Communications Engineer Position Location Remote - work virtually from anywhere in the United States Salary AI2IO recognizes salary ranges from job boards do not necessarily ...

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...

SAIC

VOIP Systems Engineering SETA

Chantilly, VA · Remote

Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... Key Responsibilities Unified Communications: * Provide technical expertise and strategic guidance ...

SAIC

VOIP Systems Engineering SETA

Chantilly, VA · Remote

Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... Key Responsibilities Unified Communications: * Provide technical expertise and strategic guidance ...

Peraton

Radar + RF Communications Engineer

$104K - $166K/yr

It is also a fully remote opportunity. In this position, the candidate will serve as the Radar + RF Communications Engineer for projects related to Unmanned Aerial Vehicle (UAV) tracking, munition ...

Wildix

Sales Engineer - USA, Remote

$100K - $140K/yr

Hello! We're Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS ... As a remote-first company, we rely on our own platform every day to collaborate globally and ...

ITTConnect

Senior Cisco UCS Engineer

$111K - $151K/yr

This is a remote position. ITTConnect is seeking a Senior Infrastructure Engineer - Cisco UCS ... Experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified ...

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Mendix Avaya Engineer Location: MA (Remote) Client: Genesys Duration: 12+ Months Role Type ... communicate directly with Avaya Unified Communications (UC) and Contact Center (CC) ecosystems.

Maximus

Senior Telecommunications Engineer

VA · On-site +1

... unified communications roles. - Demonstrated experience supporting enterprise VoIP, VTC, and ... remote Minimum Requirements TCS166, T4, Band 7 #TSTECH EEO Statement Maximus is an equal ...

Maximus

Senior Telecommunications Engineer

VA · On-site +1

... unified communications roles. - Demonstrated experience supporting enterprise VoIP, VTC, and ... remote Minimum Requirements TCS166, T4, Band 7 #TSTECH EEO Statement Maximus is an equal ...

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How much do remote unified communications engineer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote unified communications engineer in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is a Remote Unified Communications Engineer job?

A Remote Unified Communications Engineer is responsible for designing, implementing, and maintaining communication systems such as VoIP, video conferencing, and messaging platforms. They ensure seamless collaboration across an organization by troubleshooting technical issues, optimizing network performance, and integrating various communication tools. Working remotely, they provide support and upgrades to enhance system reliability and security. This role requires expertise in platforms like Microsoft Teams, Cisco Unified Communications, or Zoom, along with networking knowledge.

What are the typical daily responsibilities of a Remote Unified Communications Engineer?

As a Remote Unified Communications Engineer, your daily responsibilities often include monitoring and troubleshooting unified communications systems, supporting end-users with technical issues, and configuring or maintaining platforms like VoIP, video conferencing, and instant messaging. You may also be involved in planning and implementing system upgrades, integrating new tools, and ensuring security and compliance across communication platforms. Collaboration with IT, security teams, and sometimes end-users is common, as is documenting processes and resolutions for future reference. The role requires strong time management and a proactive approach to keep communication solutions running smoothly for distributed teams.

What are the key skills and qualifications needed to thrive in the Remote Unified Communications Engineer position, and why are they important?

To thrive as a Remote Unified Communications Engineer, a strong background in network engineering, VoIP technologies, SIP protocols, and experience with platforms like Microsoft Teams, Cisco Webex, or Zoom is essential. Familiarity with network monitoring tools, unified communications systems, and certifications such as CCNA Collaboration or Microsoft Certified: Teams Administrator Associate are highly valuable. Excellent problem-solving skills, proactive communication, and the ability to work independently and collaboratively with distributed teams are key soft skills for success. These skills are critical to ensure reliable, seamless communication solutions and effective support in a remote work environment.

More about Remote Unified Communications Engineer jobs
What cities are hiring for Remote Unified Communications Engineer jobs? Cities with the most Remote Unified Communications Engineer job openings:
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Remote Unified Communications Engineer jobs near you
Infographic showing various Remote Unified Communications Engineer job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.
Unified Communications Engineer

Unified Communications Engineer

ASM Research

Remote

Full-time

Posted 24 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 204 rated it services

Job description

Position Overview
The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that support federal mission and business operations. This role monitors and optimizes the organization's telecommunications and unified communications (UC) environment, ensuring high availability, performance, and security while aligning to customer requirements, SLAs, and contract obligations.
Key Responsibilities
  • Design, configure, and maintain enterprise unified communications solutions, including voice, video, instant messaging, presence, and conferencing services across on-premise and cloud environments.
  • Monitor the performance and health of telecommunications and UC networks, analyze key performance indicators, and proactively identify bottlenecks and service degradation.
  • Perform advanced troubleshooting, root-cause analysis, and remediation for complex telecommunications and UC incidents and problems, including escalations from Tier II support.
  • Develop and document standards, runbooks, and configuration baselines for UC platforms, gateways, trunks, SBCs, and related telecommunications infrastructure.
  • Collaborate with network, security, infrastructure, and service desk teams to plan and execute changes, upgrades, and migrations while minimizing user impact.
  • Produce technical reports, capacity and utilization analyses, and recommendations to inform strategic improvements to the telecommunications and UC environment.
  • Provide training, knowledge transfer, and expert guidance to customers and internal support teams on telecommunications and UC capabilities and best practices.
  • Support compliance with federal security, privacy, and records requirements by implementing and maintaining appropriate controls in UC and telecommunications solutions.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Telecommunications, Engineering, or a related field, or equivalent relevant experience.
  • 8+ years of progressive experience in telecommunications engineering, unified communications, or voice network engineering, including senior-level responsibility in large enterprise or federal environments.
  • Hands-on experience designing, configuring, and supporting enterprise UC/telephony platforms (such as Cisco, Microsoft Teams Phone, Avaya, or similar), including dial plans, call routing, voicemail, and conferencing.
  • Demonstrated experience monitoring and analyzing telecommunications/UC performance metrics and using monitoring tools to diagnose and resolve complex issues.
  • Experience operating within secure federal or regulated environments, including adherence to security and change management processes, and the ability to obtain and maintain a SECRET clearance as required.
  • Strong written and verbal communication skills, including the ability to draft clear technical documentation and convey complex technical information to non-technical stakeholders.

Preferred Qualifications
  • Advanced experience integrating UC platforms with contact centers, IVR, recording, and collaboration tools in support of enterprise call center or mission operations.
  • Relevant industry certifications in telecommunications or unified communications (for example, vendor UC certifications, VoIP, SIP, or network engineering certifications).
  • Experience supporting or leading telecommunications and UC modernization initiatives, migrations to cloud collaboration platforms, or large multi-site deployments.
  • Familiarity with ITIL-aligned service management practices and working within structured incident, problem, and change management processes.
  • Experience preparing technical reports and recommendations for leadership on telecommunications capacity, performance, risk, and investment priorities.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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