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Remote Unified Communications Engineer Jobs (NOW HIRING)

ITTConnect

Senior Infrastructure Engineer

$111K - $151K/yr

This is a remote position. ITTConnect is seeking a Senior Infrastructure Engineer to work remotely ... Experience with Cisco Unified Communications Manager (CUCM) and enterprise storage platforms.

ParentSquare

Staff Engineer

$180K - $230K/yr

... unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language ... As a fully remote team, we'll make sure you have all the tools and equipment you need to make your ...

Eltropy Inc.

Onboarding SME - Telephony

$100K - $120K/yr

USA, Remote Compensation: $100,000-$120,000 (Base) Eltropy is looking for an experienced customer ... Collaborate with the product and engineering teams to identify and communicate client-reported ...

Redesign

Senior Network Engineer

$120K - $160K/yr

Experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified ... Remote (United States)

CDW

Cisco Call Manager Engineer, TS/SCI

DC · Remote

A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is ... Remote Monitoring: Experience in remote monitoring and management of enterprise IPT environments is ...

TekGarden

Managed Services Engineer

Candler, NC · On-site +1

Ensure remote resolution if at all possible. Be intimately aware of, and effectively manage his or ... Experience 2+ years of field experience in information technology and\/or unified communications is ...

Akkadian Labs

DevOps Engineer

Hoboken, NJ · Remote

$57.75 - $79/hr

... Unified Communications platforms. This ability to innovate at scale defines who we are: big enough ... Our culture is people-first, fully remote, and rooted in respect, innovation, and teamwork, because ...

Akkadian Labs

DevOps Engineer

Hoboken, NJ · On-site +1

$57.75 - $79/hr

... Unified Communications platforms. This ability to innovate at scale defines who we are: big enough ... Our culture is people-first, fully remote, and rooted in respect, innovation, and teamwork, because ...

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Remote Unified Communications Engineer information

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How much do remote unified communications engineer jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote unified communications engineer in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is a Remote Unified Communications Engineer job?

A Remote Unified Communications Engineer is responsible for designing, implementing, and maintaining communication systems such as VoIP, video conferencing, and messaging platforms. They ensure seamless collaboration across an organization by troubleshooting technical issues, optimizing network performance, and integrating various communication tools. Working remotely, they provide support and upgrades to enhance system reliability and security. This role requires expertise in platforms like Microsoft Teams, Cisco Unified Communications, or Zoom, along with networking knowledge.

What are the typical daily responsibilities of a Remote Unified Communications Engineer?

As a Remote Unified Communications Engineer, your daily responsibilities often include monitoring and troubleshooting unified communications systems, supporting end-users with technical issues, and configuring or maintaining platforms like VoIP, video conferencing, and instant messaging. You may also be involved in planning and implementing system upgrades, integrating new tools, and ensuring security and compliance across communication platforms. Collaboration with IT, security teams, and sometimes end-users is common, as is documenting processes and resolutions for future reference. The role requires strong time management and a proactive approach to keep communication solutions running smoothly for distributed teams.

What are the key skills and qualifications needed to thrive in the Remote Unified Communications Engineer position, and why are they important?

To thrive as a Remote Unified Communications Engineer, a strong background in network engineering, VoIP technologies, SIP protocols, and experience with platforms like Microsoft Teams, Cisco Webex, or Zoom is essential. Familiarity with network monitoring tools, unified communications systems, and certifications such as CCNA Collaboration or Microsoft Certified: Teams Administrator Associate are highly valuable. Excellent problem-solving skills, proactive communication, and the ability to work independently and collaboratively with distributed teams are key soft skills for success. These skills are critical to ensure reliable, seamless communication solutions and effective support in a remote work environment.

More about Remote Unified Communications Engineer jobs
What cities are hiring for Remote Unified Communications Engineer jobs? Cities with the most Remote Unified Communications Engineer job openings:
What are the most commonly searched types of Unified Communications Engineer jobs? The most popular types of Unified Communications Engineer jobs are:
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Remote Unified Communications Engineer jobs near you
Infographic showing various Remote Unified Communications Engineer job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.
Senior Infrastructure Engineer

Senior Infrastructure Engineer

ITTConnect

Remote

$111K - $151K/yr

Full-time

Posted 19 days ago

Job description


This is a remote position.
ITTConnect is seeking a Senior Infrastructure Engineer to work remotely from anywhere in Brazil for a client in the US.
MUST BE fluent in English.
The Senior Infrastructure Engineer provides advanced technical expertise within the Managed Services organization and serves as a senior escalation point for complex infrastructure issues. In addition to resolving advanced incidents, this role contributes to technical leadership, root cause analysis, documentation, and the planning and implementation of infrastructure solutions delivered through Professional Services engagements. Senior Infrastructure Engineers are expected to have a broad understanding of infrastructure technologies, but responsibilities may be primarily focused on a specific infrastructure area.
Key Responsibilities
  • Own the full lifecycle of complex infrastructure incidents, from detection through resolution and post-incident review, ensuring accountability for technical outcomes, stability, and documentation.
  • Lead investigation and resolution of critical incidents, driving coordination across internal teams, vendors, and customer stakeholders.
  • Make technical decisions and take end-to-end ownership of infrastructure issues, driving resolution without reliance on further escalation.
  • Lead technical delivery of infrastructure projects, including scoping, estimation, design, and implementation.
  • Perform root cause analysis and develop long-term remediation strategies to prevent recurrence.
  • Validate and approve infrastructure changes, designs, and remediation strategies.
  • Provide technical guidance and mentorship to junior engineers.
  • Contribute to architecture documentation, diagrams, and operational runbooks.
  • Design and implement automation and process improvements to enhance reliability and operational efficiency.
  • Participate in change management and project planning activities.

Requirements
  • 12+ years of IT experience.
  • MUST BE fluent in English.
  • 8+ years of experience supporting enterprise IT infrastructure.
  • Deep experience with virtualization, storage, operating systems, and cloud platforms.
  • Strong experience in troubleshooting complex multi-system infrastructure issues.
  • Experience designing and implementing infrastructure solutions.

Preferred
  • Certifications such as VMware VCP, Microsoft, or cloud infrastructure certifications.
  • Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service delivery models.
  • Experience delivering customer-facing IT infrastructure projects.
  • Experience with enterprise infrastructure technologies including VMware vSphere, Cisco UCS, and Citrix Virtual Apps and Desktops (CVAD).
  • Experience with cloud platforms, particularly Google Cloud Platform (GCP), including infrastructure design, administration, and troubleshooting.
  • Experience with Cisco Unified Communications Manager (CUCM) and enterprise storage platforms.
  • Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is a plus.

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