Remote Unified Communications Engineer Jobs (NOW HIRING)

Hello!
We're Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we're on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger - and we want you to help shape what's next.
About Us...
In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world's fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what's next.
At Wildix, we don't just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that's shaping the future of work.
At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.
About The Role
The Sales Engineer drives sales by providing technical expertise, solution design, and partner support. This role boosts sales velocity, improves partner performance, enhances customer satisfaction, and increases team efficiency, leading to significant revenue growth.
What You Will Do

• Engage with potential clients to understand their business needs and technical requirements, providing expert advice on Wildix UCaaS solutions
• Conduct detailed assessments of client infrastructure to recommend appropriate solutions
• Collaborate with the sales team to design customized UCaaS solutions, including network design, integration strategies, and deployment plans
• Develop comprehensive solution architectures and create detailed proposals, diagrams, and presentations for clients
• Maintain expertise in Wildix UCaaS products, features, and capabilities, staying updated on industry trends and providing guidance to internal teams and clients
• Conduct engaging product demonstrations tailored to specific client requirements, addressing technical inquiries and ensuring client understanding
• Support the sales team throughout the sales cycle, from lead qualification to deal closure, addressing technical objections and negotiating technical aspects of contracts
• Provide feedback to the product development team based on client requirements and market trends
• Contribute to the development of sales enablement materials, technical documentation, and training resources
• Set-up a Wildix solution like PBX and support new partners in their first implementations if required.
• This role will require travel.

What You Will Bring

• Proven experience in a pre-sales or sales engineering or technical consulting role in the UCaaS, CCaaS or telecommunications industry.
• Strong understanding of Unified Communications technologies, including VoIP, video conferencing, messaging, and collaboration tools.
• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Experience in setting up UCaaS solutions like PBXs
• Familiarity with AI-Driven Business Intelligence

Bonus Points

• Automation & Integration Expertise
• Experience creating scalable technical assets.

Why You'll Love It Here
Work with a Supportive, High-Performing Team - We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.
A Truly International Workplace - Our diverse and inclusive team ensures you'll always feel connected and supported, no matter where you are.
Shape the Future of Global Communication - Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.
Join a Profitable & Stable Company - We're not a startup experiment, we're a two decade old success story with sustained profitability, meaning we can back your boldest ideas.
What we offer
Generous Time Off - Take the breaks you need to relax, recharge, and come back inspired.
Top-Tier Tech - Love Mac? So do we! We equip our team with the best tools for success.
Career Growth & Development - Access to programs and events to keep you at the top of your game.
Health Benefits - Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being.
Retirement Plan - We offer a 401(k) plan to help you plan and save for your future.
Compensation - The total compensation for this role is between $100K and $140K gross per year, including base salary and commissions. The final offer will fall within this range, and reflects the candidate's skills, experience, and work location.
Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information
Interview Process
Step 1: Initial Screening - A chat with our Talent Team to understand your background, experience, and motivations.
Step 2: Technical/Role-Specific Interview - A deep dive with your potential manager to assess your skills and fit for the role.
Step 3: Final Interview - A conversation with leadership or cross-functional team members to ensure alignment with our values and mission.
Where You'll be located
USA, Remote
We Are Wildix
Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.
Please note that we exclusively recruit through Remote.com, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly.
Ready to join us? Apply Now!