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Remote Unified Communications Engineer Jobs (NOW HIRING)

Miratech

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Miratech

Senior UC Engineer

Los Angeles, CA · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Miratech

Senior UC Engineer

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Miratech

Senior UC Engineer

Chicago, IL · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Miratech

Senior UC Engineer

New York, NY · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

SMA America

Senior SCADA & Communications Engineer

  • Medical

  • Dental

  • Vision

  • Retirement

Senior SCADA & Communications Engineer Rocklin, CA (HQ) or Texas / Remote considered, US (location ... Lead integration of site controllers, inverters, and auxiliary equipment into a unified SCADA ...

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...

Peraton

Radar + RF Communications Engineer

$104K - $166K/yr

It is also a fully remote opportunity. In this position, the candidate will serve as the Radar + RF Communications Engineer for projects related to Unmanned Aerial Vehicle (UAV) tracking, munition ...

Wildix

Sales Engineer - USA, Remote

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hello! We're Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS ... As a remote-first company, we rely on our own platform every day to collaborate globally and ...

Sangoma

Software Engineering Manager - UCaaS (Remote)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Our portfolio includes Unified Communications (UCaaS), Contact Center (CCaaS), VoIP, SIP Trunking ... Experience managing remote and globally distributed engineering teams. * Experience working within ...

Maximus

Junior Telecoms Engineer

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Job-Specific Minimum Requirements: - Experience supporting VoIP, VTC, or unified communications (UC ... remote Minimum Requirements TCS079, T1, Band 4 #TSTECH EEO Statement Maximus is an equal ...

AVI-SPL

Technical Support Engineer

  • Medical

  • Dental

  • Vision

  • PTO

The Technical Support Engineer provides frontline remote support for audiovisual systems, ensuring ... and unified communications platforms. They must possess excellent communication skills and the ...

Maximus

Senior Telecommunications Engineer

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... unified communications roles. - Demonstrated experience supporting enterprise VoIP, VTC, and ... remote Minimum Requirements TCS166, T4, Band 7 #TSTECH EEO Statement Maximus is an equal ...

Maximus

Senior Telecommunications Engineer

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... unified communications roles. - Demonstrated experience supporting enterprise VoIP, VTC, and ... remote Minimum Requirements TCS166, T4, Band 7 #TSTECH EEO Statement Maximus is an equal ...

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Remote Unified Communications Engineer information

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How much do remote unified communications engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote unified communications engineer in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is a remote unified communications engineer?

A Remote Unified Communications Engineer is responsible for designing, implementing, and maintaining communication systems such as VoIP, video conferencing, and messaging platforms. They ensure seamless collaboration across an organization by troubleshooting technical issues, optimizing network performance, and integrating various communication tools. Working remotely, they provide support and upgrades to enhance system reliability and security. This role requires expertise in platforms like Microsoft Teams, Cisco Unified Communications, or Zoom, along with networking knowledge.

What are the typical daily responsibilities of a remote unified communications engineer?

As a Remote Unified Communications Engineer, your daily responsibilities often include monitoring and troubleshooting unified communications systems, supporting end-users with technical issues, and configuring or maintaining platforms like VoIP, video conferencing, and instant messaging. You may also be involved in planning and implementing system upgrades, integrating new tools, and ensuring security and compliance across communication platforms. Collaboration with IT, security teams, and sometimes end-users is common, as is documenting processes and resolutions for future reference. The role requires strong time management and a proactive approach to keep communication solutions running smoothly for distributed teams.

What are the key skills and qualifications needed to thrive as a remote unified communications engineer?

To thrive as a Remote Unified Communications Engineer, a strong background in network engineering, VoIP technologies, SIP protocols, and experience with platforms like Microsoft Teams, Cisco Webex, or Zoom is essential. Familiarity with network monitoring tools, unified communications systems, and certifications such as CCNA Collaboration or Microsoft Certified: Teams Administrator Associate are highly valuable. Excellent problem-solving skills, proactive communication, and the ability to work independently and collaboratively with distributed teams are key soft skills for success. These skills are critical to ensure reliable, seamless communication solutions and effective support in a remote work environment.

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Remote Unified Communications Engineer jobs near you
Infographic showing various Remote Unified Communications Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Senior UC Engineer

Miratech

On-site, Remote

Full-time

Medical

Posted 6 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.
The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.
The successful candidate will be required to demonstrate flexibility to support weekend maintenance and engineering changes as needed.
Responsibilities:
  • Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.
  • Manage and support Voice Recording platforms and ensure compliance with recording requirements.
  • Support Trading Turret systems (IPC Connexus) for trading floor voice communications.
  • Manage relationships and technical coordination with Telecom Service Providers.
  • Configure, support, and troubleshoot SIP Trunking connectivity across the environment.
  • Lead incident management for UC platform issues, including triage, escalation, and resolution.
  • Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.
  • Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.
  • Support Red Sky (E911) emergency calling services and compliance requirements.
  • Support Microsoft Teams Meetings and related collaboration services.
  • Monitor UC platform health using observability and logging tools (Splunk).
  • Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.
  • Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.
  • Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications
  • 10+ years of experience in Unified Communications engineering/support roles.
  • Hands-on experience with Cisco Webex Control Hub administration.
  • Strong knowledge of Webex Calling and Webex Contact Center architecture.
  • Familiarity with voice recording functionality and platforms.
  • Knowledge of network connectivity fundamentals as they relate to UC services.
  • Basic knowledge of network routing and bandwidth management.
  • Experience with UC observability and monitoring practices.
  • Experience with Splunk logging for UC platform monitoring.
  • Experience with CDR (Call Detail Record) management and analysis.
  • Experience with SIP Trunking and Telecom Service Provider coordination.
  • Experience with incident management and vendor escalation processes.

Nice to have:
  • Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work
  • Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.
  • Experience with E911 solutions (Red Sky or similar) is a plus.
  • Experience working with Microsoft Teams Meetings/collaboration platforms.
  • Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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