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Remote Unified Communications Engineer Jobs in Washington

TS/SCI Clearance required) Job summary The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day ...

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... telecommunications engineering, unified communications, or related enterprise IT roles ...

Experience working with Cisco Unified Communications Manager (CUCM). REQUIRED QUALIFICATIONS ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

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Remote Unified Communications Engineer information

What is a remote unified communications engineer?

A Remote Unified Communications Engineer is responsible for designing, implementing, and maintaining communication systems such as VoIP, video conferencing, and messaging platforms. They ensure seamless collaboration across an organization by troubleshooting technical issues, optimizing network performance, and integrating various communication tools. Working remotely, they provide support and upgrades to enhance system reliability and security. This role requires expertise in platforms like Microsoft Teams, Cisco Unified Communications, or Zoom, along with networking knowledge.

What are the typical daily responsibilities of a remote unified communications engineer?

As a Remote Unified Communications Engineer, your daily responsibilities often include monitoring and troubleshooting unified communications systems, supporting end-users with technical issues, and configuring or maintaining platforms like VoIP, video conferencing, and instant messaging. You may also be involved in planning and implementing system upgrades, integrating new tools, and ensuring security and compliance across communication platforms. Collaboration with IT, security teams, and sometimes end-users is common, as is documenting processes and resolutions for future reference. The role requires strong time management and a proactive approach to keep communication solutions running smoothly for distributed teams.

What are the key skills and qualifications needed to thrive as a remote unified communications engineer?

To thrive as a Remote Unified Communications Engineer, a strong background in network engineering, VoIP technologies, SIP protocols, and experience with platforms like Microsoft Teams, Cisco Webex, or Zoom is essential. Familiarity with network monitoring tools, unified communications systems, and certifications such as CCNA Collaboration or Microsoft Certified: Teams Administrator Associate are highly valuable. Excellent problem-solving skills, proactive communication, and the ability to work independently and collaboratively with distributed teams are key soft skills for success. These skills are critical to ensure reliable, seamless communication solutions and effective support in a remote work environment.

What are popular job titles related to Remote Unified Communications Engineer jobs in Washington?

For Remote Unified Communications Engineer jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Unified Communications Engineer jobs in Washington look for?

The top searched job categories for Remote Unified Communications Engineer jobs in Washington are:

What cities in Washington are hiring for Remote Unified Communications Engineer jobs?

Cities in Washington with the most Remote Unified Communications Engineer job openings:

Infographic showing various Remote Unified Communications Engineer job openings in Washington as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 89% Full Time, 7% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Unified Comms Engineer - Federal Customer

Dell, Inc.

MD • On-site, Remote

Full-time

Posted 17 days ago


Job description


Unified Comms Engineer - Federal Customer (Chantilly, VA)
(on-site 5 days per week: TS/SCI Clearance required)
Job summary
The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The ideal candidate brings strong UC fundamentals, customer-facing problem solving, and the ability to maintain dependable collaboration services under mission requirements.
Key responsibilities
• Administer and support voice, telephony, conferencing, or collaboration platforms
• Troubleshoot service issues involving call quality, endpoints, connectivity, or platform configuration
• Support implementation, upgrades, and integration of communications solutions
• Maintain documentation, diagrams, operating procedures, and support records
• Coordinate with network, systems, and field teams on platform dependencies and changes
• Support user issues, service requests, and operational continuity activities
• Contribute to testing, validation, and service improvement efforts
• Help ensure secure, stable, and supportable communications capabilities
Required qualifications
• Experience supporting unified communications, VoIP, telephony, or collaboration environments
• Strong troubleshooting and customer-support skills
• Familiarity with endpoint integration, platform administration, and service support processes
• Understanding of network and QoS concepts related to voice and collaboration services
• Ability to work onsite in a secure environment
• Active TS/SCI and ability to maintain access as required by the program
Preferred qualifications
• Experience with Cisco UC or similar platforms
• Experience with video, AV, conferencing, or call-management environments
• Familiarity with SIP, secure voice, or enterprise communications architectures
• Experience in government or classified environments
• Lead experience guiding standards, design choices, or junior engineers
Work environment / program context
This role supports communications capabilities that users depend on every day.

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About DELL

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Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984