UCM Engineer
Houston, TX ยท Remote
Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed media and protocols. Effectively create and utilize lab setups to duplicate and solve problems ...
Houston, TX ยท Remote
Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed media and protocols. Effectively create and utilize lab setups to duplicate and solve problems ...
Houston, TX ยท Remote
Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed media and protocols. Effectively create and utilize lab setups to duplicate and solve problems ...
Houston, TX ยท On-site +1
Ribbon Session Border Controllers ( SBC ) ยง Analyze, configure, and troubleshoot networks with mixed media and protocols. ยง Effectively create and utilize lab setups to duplicate and solve problems ...
Houston, TX ยท On-site +1
Ribbon Session Border Controllers ( SBC ) ยง Analyze, configure, and troubleshoot networks with mixed media and protocols. ยง Effectively create and utilize lab setups to duplicate and solve problems ...
Jersey City, NJ ยท On-site
... โข Ribbon SBC familiarity (preferred) and/or exposure to PSX style routing/policy constructs โข Familiarity with STIR/SHAKEN failure modes and operational monitoring patterns โข Experience ...
Jersey City, NJ ยท On-site
... โข Ribbon SBC familiarity (preferred) and/or exposure to PSX style routing/policy constructs โข Familiarity with STIR/SHAKEN failure modes and operational monitoring patterns โข Experience ...
Jersey City, NJ ยท On-site
Strong SBC experience; ability to interpret and troubleshoot SBC/CDR/SIP logs (Ribbon preferred) * Experience integrating telecom platforms with enterprise contact centers (Genesys and/or Amazon ...
Jersey City, NJ ยท On-site
Strong SBC experience; ability to interpret and troubleshoot SBC/CDR/SIP logs (Ribbon preferred) * Experience integrating telecom platforms with enterprise contact centers (Genesys and/or Amazon ...
Maintain and manage Audio codes and Ribbon SBC/SBA gateways * Maintain and Monitor SIP Trunk circuits * Maintain Fax servers * Identify and Resolve complex problems, both within a team and ...
Maintain and manage Audio codes and Ribbon SBC/SBA gateways * Maintain and Monitor SIP Trunk circuits * Maintain Fax servers * Identify and Resolve complex problems, both within a team and ...
New York, NY ยท On-site
$60.50 - $78/hr
Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys. * Complete SIT ...
New
New York, NY ยท On-site
$60.50 - $78/hr
Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys. * Complete SIT ...
New
Scott Air Force Base, IL ยท On-site
... SBC Edge Implementation & Support, SBC Core, PSX) โข Strong expertise with Ribbon platforms: SBCs, PSX Manager, Analytics Manager, RAMP, and Ribbon Application Server โข Extensive knowledge of IP ...
Scott Air Force Base, IL ยท On-site
... SBC Edge Implementation & Support, SBC Core, PSX) โข Strong expertise with Ribbon platforms: SBCs, PSX Manager, Analytics Manager, RAMP, and Ribbon Application Server โข Extensive knowledge of IP ...
Los Angeles, CA ยท On-site
$150K - $170K/yr
Ribbon SBC platforms * Oracle SBC platforms * AudioCodes media gateways and SBCs * SIP trunks and carrier interconnections * Legacy PSTN, TDM, and E911 interfaces * Ensure platform availability ...
Quick apply
Los Angeles, CA ยท On-site
$150K - $170K/yr
Ribbon SBC platforms * Oracle SBC platforms * AudioCodes media gateways and SBCs * SIP trunks and carrier interconnections * Legacy PSTN, TDM, and E911 interfaces * Ensure platform availability ...
Green Bay, WI ยท On-site
$75K - $100K/yr
Broadsoft, Ribbon SBC\/STP, Mavenir IMS, Dialogic MGW, Dell and Cisco servers. Additional responsibilities may include sysadmin duties, scripting, troubleshooting assistance to entry and mid\-level ...
Green Bay, WI ยท On-site
$75K - $100K/yr
Broadsoft, Ribbon SBC\/STP, Mavenir IMS, Dialogic MGW, Dell and Cisco servers. Additional responsibilities may include sysadmin duties, scripting, troubleshooting assistance to entry and mid\-level ...
Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics * Proven experience and solid understanding of SIP and PRI circuits Even better if you have one or more of the following:
Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics * Proven experience and solid understanding of SIP and PRI circuits Even better if you have one or more of the following:
... Cube, Ribbon SBC, and Cisco RoomOS endpoints. * Serve as a senior technical escalation point for complex UC issues across global environments, including call routing, signaling, media quality ...
... Cube, Ribbon SBC, and Cisco RoomOS endpoints. * Serve as a senior technical escalation point for complex UC issues across global environments, including call routing, signaling, media quality ...
Nashville, TN ยท On-site
... Cube, Ribbon SBC, and Cisco RoomOS endpoints. * Serve as a senior technical escalation point for complex UC issues across global environments, including call routing, signaling, media quality ...
Nashville, TN ยท On-site
... Cube, Ribbon SBC, and Cisco RoomOS endpoints. * Serve as a senior technical escalation point for complex UC issues across global environments, including call routing, signaling, media quality ...
Nashville, TN ยท Hybrid
... Cube, Ribbon SBC, and Cisco RoomOS endpoints. * Serve as a senior technical escalation point for complex UC issues across global environments, including call routing, signaling, media quality ...
Nashville, TN ยท Hybrid
... Cube, Ribbon SBC, and Cisco RoomOS endpoints. * Serve as a senior technical escalation point for complex UC issues across global environments, including call routing, signaling, media quality ...
Familiarity with SBC-centric voice architectures (Ribbon preferred; others acceptable) * Experience with call identity, anti-spoofing, or adjacent telecom security initiatives * Working familiarity ...
Familiarity with SBC-centric voice architectures (Ribbon preferred; others acceptable) * Experience with call identity, anti-spoofing, or adjacent telecom security initiatives * Working familiarity ...
Albany, NY ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Quick apply
Albany, NY ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Victor, NY ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Quick apply
Victor, NY ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Manchester, NH ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Quick apply
Manchester, NH ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Portsmouth, NH ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Quick apply
Portsmouth, NH ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Brunswick, ME ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Quick apply
Brunswick, ME ยท On-site
$75K - $95K/yr
Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...
Integrated Session Border Controllers (AudioCodes / Ribbon / Oracle SBC) for Teams voice routing and PSTN connectivity. * Configured Teams Calling Plans, Auto Attendants, Call Queues, Dial Plans ...
Integrated Session Border Controllers (AudioCodes / Ribbon / Oracle SBC) for Teams voice routing and PSTN connectivity. * Configured Teams Calling Plans, Auto Attendants, Call Queues, Dial Plans ...
$394.23 - $547.20
9% of jobs
$547.20 - $700.17
16% of jobs
$704.67 is the 25th percentile. Wages below this are outliers.
$700.17 - $853.15
18% of jobs
The median wage is $909.50 / hr.
$853.15 - $1K
20% of jobs
$1.1K is the 75th percentile. Wages above this are outliers.
$1K - $1.2K
14% of jobs
$1.2K - $1.3K
9% of jobs
$1.3K - $1.5K
9% of jobs
$1.5K - $1.6K
3% of jobs
$1.6K - $1.8K
1% of jobs
$1.8K - $1.9K
2% of jobs
$1.9K - $2.1K
0% of jobs
$394
$1.1K
$2.1K
| Aspect | Ribbon Sbc | VoIP Engineer |
|---|---|---|
| Required Credentials | Networking certifications, SIP, VoIP knowledge | Networking certifications, VoIP, SIP expertise |
| Work Environment | Telecommunications infrastructure, data centers | IT departments, telecom companies |
| Industry Usage | Telecom service providers, enterprise networks | Telecom, IT, VoIP service providers |
Ribbon Sbc specialists focus on deploying and managing Session Border Controllers for secure VoIP traffic, while VoIP Engineers design, implement, and troubleshoot VoIP systems. Both roles require similar certifications and work in telecom environments, but Ribbon Sbc roles are more specialized in network security and session management.

Role: UCM Engineer
Location: Remote Work
Emp Type: Contract (C2C/W2)
Interview: Phone/Skype
UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Analyze, configure, and troubleshoot networks with mixed media and protocols.
Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
Provide remote troubleshooting support to resolve UC related issues
Follow-through on all UC Incident tickets assigned to your bin and their resolution
Engage PS and TAC for assistance on RMAs and complex issues support
Coordinate field services as needed for onsite support
Follow the defined communication procedures for incident updates
Strictly adhere to processes related to tickets update with meaningful and correct notes
Respond to network management system alarms according to established processes
Priority support for identified key customer functionalities and escalations
Effectively work with cross-functional teams to resolve major customer issues.
Drive for continuous learning, results orientation, and teamwork.
Work on developing automations and scripts that allow you to work faster and more efficiently
Help improve overall team quality by automating repetitive tasks and changes on the infrastructure
UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Basic understanding of Cisco IP telephony Network Infrastructure.
Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN
Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways.
Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
Ability to write scripts / programs in at least one language for example: Python, Java, Perl
Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution
Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
Excellent written and verbal communication, interpersonal and presentation skills.
Proven planning, prioritization, and organization skills
ITIL Foundation level knowledge
ย
All your information will be kept confidential according to EEO guidelines.
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Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.
It services
51 - 200 Employees
Princeton, NJ, US
2002