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Ribbon Sbc Jobs (NOW HIRING)

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed media and protocols. Effectively create and utilize lab setups to duplicate and solve problems ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · On-site +1

Ribbon Session Border Controllers ( SBC ) § Analyze, configure, and troubleshoot networks with mixed media and protocols. § Effectively create and utilize lab setups to duplicate and solve problems ...

CYNET SYSTEMS

Network Voice Engineer

Jersey City, NJ · On-site

$51 - $56/hr

Strong hands-on experience with Ribbon Session Border Controller (SBC) configuration and troubleshooting. * Excellent skills in SIP call flow analysis, packet/log trace analysis, and voice security ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Albany, NY · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

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Ribbon Sbc information

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How much do ribbon sbc jobs pay per week?

As of Jul 28, 2026, the average weekly pay for ribbon sbc in the United States is $1,089.33, according to ZipRecruiter salary data. Most workers in this role earn between $721.15 and $1,211.54 per week, depending on experience, location, and employer.

What are Ribbon SBCs?

Ribbon SBCs, or Session Border Controllers, are network devices or software solutions provided by Ribbon Communications that secure and manage real-time voice, video, and multimedia communications across IP networks. They are used primarily by service providers and enterprises to protect VoIP infrastructures from security threats, ensure service quality, and provide interoperability between different network protocols. Ribbon SBCs offer features such as encryption, call admission control, traffic management, and protocol normalization. They are essential components in modern unified communications and SIP trunking deployments.

What are some typical challenges faced by professionals working with Ribbon SBC (Session Border Controller) systems, and how can they overcome them?

Professionals managing Ribbon SBC systems often encounter challenges such as ensuring seamless interoperability between different VoIP platforms, maintaining security against evolving threats, and managing complex configurations for high availability. Overcoming these challenges involves staying updated with the latest firmware, leveraging Ribbon's support resources, and collaborating closely with network security and IT teams. Proactive monitoring, regular training, and clear documentation of system changes also help maintain system reliability and performance.

What is the difference between Ribbon Sbc vs VoIP Engineer?

AspectRibbon SbcVoIP Engineer
Required CredentialsNetworking certifications, SIP, VoIP knowledgeNetworking certifications, VoIP, SIP expertise
Work EnvironmentTelecommunications infrastructure, data centersIT departments, telecom companies
Industry UsageTelecom service providers, enterprise networksTelecom, IT, VoIP service providers

Ribbon Sbc specialists focus on deploying and managing Session Border Controllers for secure VoIP traffic, while VoIP Engineers design, implement, and troubleshoot VoIP systems. Both roles require similar certifications and work in telecom environments, but Ribbon Sbc roles are more specialized in network security and session management.

What are the key skills and qualifications needed to thrive as a Ribbon SBC (Session Border Controller) Engineer, and why are they important?

To thrive as a Ribbon SBC Engineer, you need a solid understanding of VoIP technologies, SIP protocols, networking, and typically a degree in information technology or a related field. Familiarity with Ribbon products, network monitoring tools, command-line interfaces, and relevant certifications like Ribbon Certified Engineer or equivalent are highly valuable. Strong troubleshooting skills, attention to detail, and effective communication are crucial soft skills for this role. These skills ensure secure, reliable, and efficient management of voice and data traffic across enterprise or service provider networks.
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Ribbon Sbc jobs near you
Infographic showing various Ribbon Sbc job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution, with an average salary of $56,645 per year, or $27.2 per hour.
UCM Engineer

UCM Engineer

Diverse Lynx LLC

Houston, TX • Remote

Contractor

Posted 4 days ago

Job description

Job Description

Role: UCM Engineer
Location: Remote Work
Emp Type: Contract (C2C/W2)
Interview: Phone/Skype


UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Analyze, configure, and troubleshoot networks with mixed media and protocols.
Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
Provide remote troubleshooting support to resolve UC related issues
Follow-through on all UC Incident tickets assigned to your bin and their resolution
Engage PS and TAC for assistance on RMAs and complex issues support
Coordinate field services as needed for onsite support
Follow the defined communication procedures for incident updates
Strictly adhere to processes related to tickets update with meaningful and correct notes
Respond to network management system alarms according to established processes
Priority support for identified key customer functionalities and escalations
Effectively work with cross-functional teams to resolve major customer issues.
Drive for continuous learning, results orientation, and teamwork.
Work on developing automations and scripts that allow you to work faster and more efficiently
Help improve overall team quality by automating repetitive tasks and changes on the infrastructure

UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Basic understanding of Cisco IP telephony Network Infrastructure.
Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN
Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways.
Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
Ability to write scripts / programs in at least one language for example: Python, Java, Perl
Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution
Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
Excellent written and verbal communication, interpersonal and presentation skills.
Proven planning, prioritization, and organization skills
ITIL Foundation level knowledge
 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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