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Ribbon Sbc Jobs (NOW HIRING)

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Implement and maintain voice security best practices , including fraud prevention and SBC policy ... Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding ...

Technumen

UC Engineer

Foster City, CA · On-site

... and SBC configurations. · Configure and maintain meeting rooms (Teams Rooms, Zoom Rooms ... AudioCodes, Ribbon, Cisco) and SIP trunking o Meeting room systems and AV hardware · Strong ...

TechNumen, Inc

UC Engineer

Foster City, CA · On-site

Manage voice services: dial plans, number assignments, call routing, PSTN connectivity, and SBC ... AudioCodes, Ribbon, Cisco) and SIP trunking o Meeting room systems and AV hardware Strong ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

SBCs (AudioCodes, Ribbon, Oracle, or similar) * PSTN connectivity and number lifecycle management ... Oversee SIP trunking, SBC configurations, call routing, and number management Team Leadership

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

SBCs (AudioCodes, Ribbon, Oracle, or similar) * PSTN connectivity and number lifecycle management ... Oversee SIP trunking, SBC configurations, call routing, and number management Team Leadership

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How much do ribbon sbc jobs pay per week?

As of Jun 17, 2026, the average weekly pay for ribbon sbc in the United States is $1,089.33, according to ZipRecruiter salary data. Most workers in this role earn between $721.15 and $1,211.54 per week, depending on experience, location, and employer.

What are Ribbon SBCs?

Ribbon SBCs, or Session Border Controllers, are network devices or software solutions provided by Ribbon Communications that secure and manage real-time voice, video, and multimedia communications across IP networks. They are used primarily by service providers and enterprises to protect VoIP infrastructures from security threats, ensure service quality, and provide interoperability between different network protocols. Ribbon SBCs offer features such as encryption, call admission control, traffic management, and protocol normalization. They are essential components in modern unified communications and SIP trunking deployments.

What are some typical challenges faced by professionals working with Ribbon SBC (Session Border Controller) systems, and how can they overcome them?

Professionals managing Ribbon SBC systems often encounter challenges such as ensuring seamless interoperability between different VoIP platforms, maintaining security against evolving threats, and managing complex configurations for high availability. Overcoming these challenges involves staying updated with the latest firmware, leveraging Ribbon's support resources, and collaborating closely with network security and IT teams. Proactive monitoring, regular training, and clear documentation of system changes also help maintain system reliability and performance.

What is the difference between Ribbon Sbc vs VoIP Engineer?

AspectRibbon SbcVoIP Engineer
Required CredentialsNetworking certifications, SIP, VoIP knowledgeNetworking certifications, VoIP, SIP expertise
Work EnvironmentTelecommunications infrastructure, data centersIT departments, telecom companies
Industry UsageTelecom service providers, enterprise networksTelecom, IT, VoIP service providers

Ribbon Sbc specialists focus on deploying and managing Session Border Controllers for secure VoIP traffic, while VoIP Engineers design, implement, and troubleshoot VoIP systems. Both roles require similar certifications and work in telecom environments, but Ribbon Sbc roles are more specialized in network security and session management.

What are the key skills and qualifications needed to thrive as a Ribbon SBC (Session Border Controller) Engineer, and why are they important?

To thrive as a Ribbon SBC Engineer, you need a solid understanding of VoIP technologies, SIP protocols, networking, and typically a degree in information technology or a related field. Familiarity with Ribbon products, network monitoring tools, command-line interfaces, and relevant certifications like Ribbon Certified Engineer or equivalent are highly valuable. Strong troubleshooting skills, attention to detail, and effective communication are crucial soft skills for this role. These skills ensure secure, reliable, and efficient management of voice and data traffic across enterprise or service provider networks.
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Ribbon Sbc jobs near you
Infographic showing various Ribbon Sbc job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Part Time, 1% Contract, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $56,645 per year, or $27.2 per hour.
Senior Voice & Telecom Network Engineer

Senior Voice & Telecom Network Engineer

Salesforce

Bethpage, NY • On-site

Full-time

Posted 10 days ago

Salesforce rating

7.8

Company rating: 7.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

101st of 190 rated software companies

Job description

Job Title: Senior Voice & Telecom Network Engineer
Location: Bethpage, NY (Hybrid - 3 days on-site/week)
Position Overview
We are looking for a highly skilled Senior Voice & Telecom Network Engineer to join our Voice Services team. This individual will play a critical role in the design, deployment, maintenance, and evolution of our Fixed Line and Voice over IP (VoIP) services across multiple platforms and delivery methods. The ideal candidate brings extensive technical expertise across legacy and next-generation voice solutions, networking, automation, provisioning systems, and regulatory compliance technologies such as STIR/SHAKEN and CALEA.
This role requires a proactive, detail-oriented engineer who thrives in high-pressure, complex environments and who can work cross-functionally to drive quality, efficiency, and innovation in our telecom network infrastructure.
Key Responsibilities
• Design and maintain routing, translation, and provisioning logic frameworks on platforms such as Metaswitch, Nokia, Ribbon, and Oracle SBCs.
• Architect, implement, and support SBC and softswitch-based voice network infrastructure for residential and business services.
• Manage hardware and software lifecycles of voice core platforms, including CFS, Perimeta, HiQ, CS2K, vC20, and AS.
• Oversee Fixed Line Mediation and Collection Servers, ensuring proper data acquisition and billing accuracy.
• Lead proactive monitoring, alarm threshold configuration, and remediation of issues in our Service Assurance Platform (SAP).
• Produce regular KPI reports and analytics to track service quality, performance, and SLA adherence.
• Handle customer complaint escalations and perform root cause analysis for high-priority incidents.
• Provide subject matter expertise on voice services such as:
o Voice over HFC
o Voice through Fiber Gateways
o SIP/PRI Trunking
o Business Hosted Voice
o Unified Communications as a Service (UCaaS)
• Support provisioning, troubleshooting, and operations of telecom services and regulatory functions, including:
o Voicemail, IVR, STP
o ENUM, LNP, CRE, LCR
o Record Mediation, Media Servers
o Robocalling mitigation
o STIR/SHAKEN, CALEA, and lawful intercept support
o Online Charging Systems (OCS)
Minimum Qualifications
• Bachelor's or Master's degree in Electrical, Electronic, Telecommunications, or Software Engineering.
• 5+ years of experience in telecom/voice engineering roles.
• 3+ years of experience with Ribbon, Metaswitch and/or Nokia/Siemens core voice platforms or similar
• Deep knowledge of SIP, RTP, SRTP, SDP, DIAMETER, transcoding, and telecom signaling.
• Experience with Unix/Linux, scripting (e.g., Bash, Perl, Python), and automation tools.
• Hands-on experience with telecom routing protocols, voice translation tables, provisioning platforms, and network service monitoring.
• Solid grasp of Cisco networking technologies, including routing (BGP, OSPF), switching (VLANs, NAT, HSRP), and security (VPNs, ACLs).
• Demonstrated ability to lead troubleshooting during live outages and to document RCA and mitigation plans.
• Excellent communication skills, both technical and customer-facing.
Preferred Qualifications
• Experience with Ribbon CS2K/C20, Oracle SBCs, and 5ESS systems.
• Familiarity with mediation systems, billing collection frameworks, and data analytics tools.
• Experience working in large-scale service provider environments.
• Exposure to cloud-native telecom solutions (Kubernetes, Docker) and NFV environments.
• Knowledge of regulatory telecom frameworks and compliance tools (STIR/SHAKEN, CALEA, robocall mitigation, etc.).
Working Conditions
• Remote work environment, with participation in 24/7 on-call support rotations.
• Availability for off-hours maintenance windows and critical incident support.
The Ideal Candidate
• A hands-on expert and forward-thinker in telecom engineering.
• Passionate about solving real-world communication challenges.
• Comfortable in both greenfield design and brownfield maintenance environments.
• Collaborative, reliable, and self-driven with a mindset for continuous improvement.

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