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Sr Voice Jobs (NOW HIRING)

Title: Sr. Voice Engineer Term: 6 Months C2H Location: Mason, OH Position type: Long term contract / contract to hire possible Unfortunately, we cannot work with 3rd party & H1B employee'

Company Description Title: Sr. Voice Engineer Term: 6 Months C2H Location: Mason, OH Position type: Long term contract / contract to hire possible Unfortunately, we cannot work with 3rd party & H1B ...

Senior Voice Engineer As a Senior Voice Engineer , you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution ...

The Senior Voice Engineer is responsible for the administration, support, implementation, and ongoing optimization of Cisco-based voice and Unified Communications, Cisco Webex Calling, and cloud ...

Senior Voice Engineer

Burlington, NC · Hybrid

$87K - $119K/yr

Labcorp is seeking a Senior Voice Engineer to join our team in the Burlington, NC or Durham, NC office. Work Schedule This is a fulltime, exempt (salaried) position assigned to a First Shift schedule ...

Senior Voice Engineer

Durham, NC · Hybrid

$101K - $138K/yr

Labcorp is seeking a Senior Voice Engineer to join our team in the Burlington, NC or Durham, NC office. Work Schedule This is a fulltime, exempt (salaried) position assigned to a First Shift schedule ...

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya Communications Manager 5.2.1, or higher. Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES ...

Senior Voice Specialist

Kansas City, KS · Hybrid

$115K - $126K/yr

Title - Sr. Voice Specialist Location - Charlotte, NC or Kansas City, MO (Hybrid) We're looking for a Sr. Voice Specialist to support our Enterprise Sales organization as a trusted technical advisor ...

Senior Voice Specialist

Charlotte, NC · Hybrid

$115K - $126K/yr

Title - Sr. Voice Specialist Location - Charlotte, NC or Kansas City, MO (Hybrid) We're looking for a Sr. Voice Specialist to support our Enterprise Sales organization as a trusted technical advisor ...

Senior Voice Specialist

Kansas City, MO · Hybrid

$115K - $126K/yr

Title - Sr. Voice Specialist Location - Charlotte, NC or Kansas City, MO (Hybrid) We're looking for a Sr. Voice Specialist to support our Enterprise Sales organization as a trusted technical advisor ...

Senior Voice Specialist

Charlotte, NC · Hybrid

$115K - $126K/yr

Title - Sr. Voice Specialist Location - Charlotte, NC or Kansas City, MO (Hybrid) We're looking for a Sr. Voice Specialist to support our Enterprise Sales organization as a trusted technical advisor ...

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Sr Voice information

What is the difference between Sr Voice vs Voice Engineer?

AspectSr VoiceVoice Engineer
Required CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentIT teams, corporate networksTelecom providers, enterprise networks
Industry UsageTelecommunications, ITTelecommunications, VoIP services
Job FocusSupervising voice projects, troubleshootingDesigning, implementing voice solutions

Both roles require similar certifications and work in telecommunications or IT environments. A Sr Voice typically supervises voice projects and provides advanced troubleshooting, while a Voice Engineer focuses on designing and deploying voice systems. The Sr Voice role often involves leadership responsibilities within voice teams, whereas the Voice Engineer is more technical and implementation-focused.

More about Sr Voice jobs
What cities are hiring for Sr Voice jobs? Cities with the most Sr Voice job openings:
Infographic showing various Sr Voice job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 92% Full Time, 4% Part Time, and 2% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution.
Sr. Voice Engineer

Contractor

Posted 15 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.

Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.