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Sr Voice Engineer Jobs (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops and maintains appropriate vendor and internal/external customer relationships * Provide 1st, and 2nd ...

MMI

Sr. Voice Engineer

Mason, OH · On-site

Company Description Title: Sr. Voice Engineer Term: 6 Months C2H Location: Mason, OH Position type: Long term contract / contract to hire possible Unfortunately, we cannot work with 3rd party & H1B ...

MMI

Sr. Voice Engineer

Mason, OH · On-site

Title: Sr. Voice Engineer Term: 6 Months C2H Location: Mason, OH Position type: Long term contract / contract to hire possible Unfortunately, we cannot work with 3rd party & H1B employee'

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Senior Voice Engineer As a Senior Voice Engineer , you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution ...

Ahold Delhaize USA

Senior Voice Engineer

Quincy, MA · On-site

The Senior Voice Engineer will deliver solutions for end user business needs and resolutions for complex problems while supporting the migration path from on-prem Cisco UC to cloud-based voice ...

Core BTS, Inc.

Senior Voice Engineer

Indianapolis, IN · Hybrid

The Senior Voice Engineer is responsible for the administration, support, implementation, and ongoing optimization of Cisco-based voice and Unified Communications, Cisco Webex Calling, and cloud ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya Communications Manager 5.2.1, or higher. Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES ...

FEDITC LLC

Voice Engineer III

Scott Air Force Base, IL · On-site

$125K - $175K/yr

Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC

$101K - $139K/yr

GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

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All JobsSr Voice Engineer Jobs

Sr Voice Engineer information

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$5

$48

$76

How much do sr voice engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sr voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are Sr Voice Engineers?

Sr Voice Engineers are experienced IT professionals who design, implement, and maintain voice communication systems for organizations. They work with technologies such as VoIP, PBX, and unified communications platforms to ensure reliable and high-quality voice services. Their responsibilities include troubleshooting voice network issues, managing call routing, integrating voice systems with other IT infrastructure, and overseeing upgrades or migrations. Sr Voice Engineers also provide technical leadership and mentorship to junior team members and collaborate with vendors to optimize system performance.

What are the key skills and qualifications needed to thrive as a Sr Voice Engineer, and why are they important?

To thrive as a Sr Voice Engineer, you need deep expertise in VoIP technologies, SIP protocols, network infrastructure, and typically a bachelor’s degree in a related field. Experience with platforms such as Cisco Call Manager, Avaya, or Microsoft Teams Voice, along with relevant certifications like CCNP Collaboration or ACIS, is highly valued. Strong analytical skills, problem-solving abilities, and effective communication are critical soft skills for addressing complex voice issues and collaborating with cross-functional teams. These skills and qualifications are vital to ensure reliable and secure voice communications within an organization, directly impacting business operations and user satisfaction.

What is the difference between Sr Voice Engineer vs Voice Engineer?

AspectSr Voice EngineerVoice Engineer
Required CredentialsBachelor's in CS or Telecom, certifications like CCNA, CCNP, CCVPSimilar certifications, often entry-level or associate level
Work EnvironmentDesign, implement, and troubleshoot VoIP systems in enterprise settingsAssist in VoIP setup, testing, and maintenance under supervision
Employer & Industry UsageTelecom providers, large corporations, IT service providersSmall to medium businesses, IT consulting firms

The main difference between a Sr Voice Engineer and a Voice Engineer lies in experience, responsibilities, and expertise. Sr Voice Engineers handle complex system design and troubleshooting, often leading projects, while Voice Engineers focus on supporting and maintaining VoIP systems. Both roles require similar certifications, but the senior role demands more experience and technical leadership.

What are some common challenges Sr Voice Engineers face when implementing unified communication solutions across large organizations?

Sr Voice Engineers often encounter challenges such as integrating legacy telephony systems with modern VoIP platforms, ensuring reliable call quality across multiple locations, and managing network security for voice services. Collaboration with IT teams, vendors, and end users is essential to identify needs, troubleshoot issues, and provide training during migrations. Additionally, balancing uptime requirements with ongoing maintenance and updates is a common part of the role, requiring strong project management and communication skills.
More about Sr Voice Engineer jobs
What cities are hiring for Sr Voice Engineer jobs? Cities with the most Sr Voice Engineer job openings:
What states have the most Sr Voice Engineer jobs? States with the most job openings for Sr Voice Engineer jobs include:
What job categories do people searching Sr Voice Engineer jobs look for? The top searched job categories for Sr Voice Engineer jobs are:
Sr Voice Engineer jobs near you
Infographic showing various Sr Voice Engineer job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Sr. Voice Engineer

Sr. Voice Engineer

Procom Consultants Group

Durham, NC

Contractor

Posted 12 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.

Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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