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Voice Engineering Jobs (NOW HIRING)

Lancesoft

Voice Engineering

KY · On-site +1

$50 - $55/hr

We are looking for a Webex Contact Center Engineer with strong experience in enterprise voice, PSTN connectivity, and contact center operations. This role will support and enhance customer-facing ...

Charter Global

Voice Engineer

Atlanta, GA · On-site

Performs engineering activities with specific knowledge and skills associated with the following technologies: Voice switching experience involving PSTN interconnects, CALEA and 911; Specific ...

Charter Global

Voice Engineer

Atlanta, GA · On-site

Performs engineering activities with specific knowledge and skills associated with the following technologies: Voice switching experience involving PSTN interconnects, CALEA and 911; Specific ...

Leidos

Voice Engineering Architect

Greenbelt, MD · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Orlando, FL · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Huntsville, AL · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Houston, TX · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

About the Role Vamonos IT is seeking an experienced Team Lead, Voice Engineering to lead the design, implementation, and ongoing support of enterprise voice and unified communications platforms. This ...

Leidos

Voice Engineering Architect

Houston, TX · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Huntsville, AL · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Huntsville, AL · On-site

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Greenbelt, MD · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

Leidos

Voice Engineering Architect

Winter Garden, FL · Hybrid

$92K - $166K/yr

Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred). * 10-15+ years of experience in enterprise voice/VoIP engineering or architecture. * Proven experience ...

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How much do voice engineering jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for voice engineering in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is voice engineering?

Voice engineering is a field within telecommunications that focuses on the design, implementation, and maintenance of systems that transmit voice communications. This includes technologies such as VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange), and unified communications platforms. Voice engineers ensure reliable, high-quality voice connections for businesses and organizations, often working with both hardware and software solutions. Their responsibilities may also include troubleshooting network issues, configuring call routing, and integrating voice systems with other communication technologies.

What is the difference between Voice Engineering vs Voice Data Analyst?

AspectVoice EngineeringVoice Data Analyst
Required CredentialsBachelor's in Computer Science, Electrical Engineering, or related field; experience with speech technologiesBachelor's in Data Science, Statistics, or related; skills in data analysis and visualization
Work EnvironmentDesigning, developing, and testing voice recognition systemsAnalyzing voice data to improve speech models and user experience
Employer & Industry UsageTech companies, AI firms, telecommunicationsResearch institutions, tech companies, analytics firms

Voice Engineering focuses on creating and optimizing voice recognition systems, while Voice Data Analysts interpret voice data to enhance these systems. Both roles are essential in the speech technology industry but differ in their core responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Voice Engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telecommunications, VoIP protocols, and network infrastructure, often supported by a degree in computer science or a related field. Familiarity with platforms like Cisco Unified Communications Manager, Avaya, SIP, and certifications such as CCNA Voice or CCNP Collaboration are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for delivering reliable voice solutions, minimizing downtime, and ensuring seamless communication within organizations.

What are some common challenges Voice Engineers face when deploying and maintaining VoIP systems in enterprise environments?

Voice Engineers often encounter challenges such as ensuring network reliability and call quality, especially when scaling VoIP systems to support a large number of users. They must address issues like latency, jitter, and packet loss, which can affect voice clarity. Additionally, integrating VoIP solutions with existing legacy systems and maintaining security against threats like toll fraud or eavesdropping are key concerns. Effective collaboration with IT and network teams is crucial to troubleshoot problems and implement solutions that minimize downtime.
More about Voice Engineering jobs
What job categories do people searching Voice Engineering jobs look for? The top searched job categories for Voice Engineering jobs are:
Voice Engineering jobs near you
Infographic showing various Voice Engineering job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Voice Engineering

Voice Engineering

Lancesoft

KY • On-site, Remote

$50 - $55/hr

Full-time

Posted 3 days ago

Job description

Job Description
Job Description:
We are looking for a Webex Contact Center Engineer with strong experience in enterprise voice, PSTN connectivity, and contact center operations. This role will support and enhance customer-facing voice services by managing call routing, number lifecycle processes, and Webex Contact Center configurations.
This is a hands-on role ideal for someone who understands both telephony fundamentals (PSTN, carriers, SIP) and modern cloud contact center platforms.
Key Responsibilities:
  • Manage PSTN connectivity and carrier relationships, including troubleshooting and routing issues
  • Support number porting activities, including LOA submission, validation, and coordination with carriers
  • Maintain phone number inventory and assignment processes (DIDs)
  • Administer and support Webex Contact Center (WxCC) configuration and operations
  • Build and maintain call flows and IVR logic using Flow Designer
  • Configure and manage:
    • Entry Points
    • Queues
    • Routing Strategies
  • Troubleshoot issues related to call routing, queue behavior, and contact center performance
  • Partner with business stakeholders to improve customer experience and call handling efficiency
Required Qualifications:
  • Experience with PSTN, SIP, and voice routing concepts
  • Hands-on experience with number porting lifecycle (LOA, validation, carrier coordination)
  • Experience with Webex Contact Center administration
  • Working knowledge of:
    • Call flows / IVR design
    • Queues and routing strategies
  • Strong troubleshooting skills across voice and contact center environments
Preferred Qualifications:
  • Experience with Webex Contact Center Flow Designer
  • Familiarity with skill-based routing and queue optimization
  • Experience supporting enterprise voice platforms or cloud contact centers
  • Exposure to contact center migrations or platform modernization efforts
What Success Looks Like:
  • Stable and reliable call routing and voice services
  • Well-designed, easy-to-maintain call flows and IVR experiences
  • Efficient number management and porting operations
  • Improved customer experience through optimized routing strategies

Meet Your Recruiter
Parth Garg
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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