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Voice Engineering Jobs (NOW HIRING)

Procom Services

Sr Voice Engineer

Durham, NC

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya Communications Manager 5.2.1, or higher. Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES ...

Futran Tech Solutions Pvt. Ltd.

Voice Engineer

Voice Engineer Number of positions :1 Remote JD Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill

MMI

Sr. Voice Engineer

Mason, OH · On-site

Degree in Engineering or Computer Science or equivalent experience. Voice Industry or Vendor Platform Certifications. Cisco certification/training essential. ITIL Foundation Certification preferred.

CACI International, Inc.

Voice Engineer

Oklahoma City, OK · On-site

$57K - $116K/yr

Provide advice about level 4 engineering to Field Service teams and engineers. * Provide management, administration, and support of core Voice & Video environment. Maintain same for Lab environment.

AMSYS Talent

Cisco Voice Engineer

Waller, TX · On-site

We are seeking a Cisco Voice Engineer with hands-on expertise in Microsoft Teams Voice to join our team. This role involves supporting large-scale enterprise environments with a mix of Cisco UC ...

MMI

Sr. Voice Engineer

Mason, OH · On-site

EDUCATION AND CERTIFICATIONS: • Degree in Engineering or Computer Science or equivalent experience. • Voice Industry or Vendor Platform Certifications. Cisco certification/training essential. • ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Provide engineering support for new site standups, including dial plan design and endpoint ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Provide engineering support for new site standups, including dial plan design and endpoint ...

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Qualifications * 5+ years of hands-on experience in VoIP engineering and troubleshooting . * Strong ... voice service delivery and project coordination Compensation and Benefits This position offers ...

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How much do voice engineering jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for voice engineering in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is voice engineering?

Voice engineering is a field within telecommunications that focuses on the design, implementation, and maintenance of systems that transmit voice communications. This includes technologies such as VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange), and unified communications platforms. Voice engineers ensure reliable, high-quality voice connections for businesses and organizations, often working with both hardware and software solutions. Their responsibilities may also include troubleshooting network issues, configuring call routing, and integrating voice systems with other communication technologies.

What is the difference between Voice Engineering vs Voice Data Analyst?

AspectVoice EngineeringVoice Data Analyst
Required CredentialsBachelor's in Computer Science, Electrical Engineering, or related field; experience with speech technologiesBachelor's in Data Science, Statistics, or related; skills in data analysis and visualization
Work EnvironmentDesigning, developing, and testing voice recognition systemsAnalyzing voice data to improve speech models and user experience
Employer & Industry UsageTech companies, AI firms, telecommunicationsResearch institutions, tech companies, analytics firms

Voice Engineering focuses on creating and optimizing voice recognition systems, while Voice Data Analysts interpret voice data to enhance these systems. Both roles are essential in the speech technology industry but differ in their core responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Voice Engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telecommunications, VoIP protocols, and network infrastructure, often supported by a degree in computer science or a related field. Familiarity with platforms like Cisco Unified Communications Manager, Avaya, SIP, and certifications such as CCNA Voice or CCNP Collaboration are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for delivering reliable voice solutions, minimizing downtime, and ensuring seamless communication within organizations.

What are some common challenges Voice Engineers face when deploying and maintaining VoIP systems in enterprise environments?

Voice Engineers often encounter challenges such as ensuring network reliability and call quality, especially when scaling VoIP systems to support a large number of users. They must address issues like latency, jitter, and packet loss, which can affect voice clarity. Additionally, integrating VoIP solutions with existing legacy systems and maintaining security against threats like toll fraud or eavesdropping are key concerns. Effective collaboration with IT and network teams is crucial to troubleshoot problems and implement solutions that minimize downtime.
More about Voice Engineering jobs
What job categories do people searching Voice Engineering jobs look for? The top searched job categories for Voice Engineering jobs are:
Voice Engineering jobs near you
Infographic showing various Voice Engineering job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Sr Voice Engineer

Procom Services

Durham, NC

Other

Posted 29 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Voice Engineer Job Details


Demonstrated skills on Avaya systems, which includes.

Avaya Communications Manager 5.2.1, or higher.

Avaya Modular Messaging voice mail system.

Avaya AES servers

Avaya SES server

Avaya System and Session Manager

Avaya SIPERA SBC or other SBC's

Avaya G860/ Audio Codes.

Avaya AES servers.

Nectar, or other VoIP monitoring tools

Infortel, or other CDR

Polycom, Lync, or other audio conferencing systems.

Qualifications

Voice Engineer Mandatory Skills


Develops and maintains appropriate vendor and internal/external customer relationships

Provide 1st, and 2nd level technical support for integrated voice systems and networks.

Maintains high level of expertise in current and emerging technologies

Create telecom documentation, defining equipment and circuit inventory.

Participates in ensuring that customer requests via the ticketing system are managed to closure.

Complies with all standard internal controls and processes.

Delivers results in support of achieving the organization's Service Level Agreements.

5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.

Performs programming, for ARS, AAR, Route patterns.

Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.

Adding voice mail boxes in Avaya Modular Messaging system.

Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.

Be able to perform firmware upgrades to circuit packs.

Must know about TDM, Pri, and SIP Trunking.

Must know how to build Trunk Groups, Signal Groups, and DS1 programming.

Should know how to troubleshoot analog, modem, and fax lines.

Hands on knowledge with patch panels, cross connects, and punch down blocks.

Circuit packs, and G650 power supply replacement.

Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.

Updates standard documentation templates.

Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.

Vendor Management.

Experience managing dial numbering plans.

Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.

Experience with VoIP systems.

Experience with PC based tools and products, MS Office products suite preferred.

Interpersonal, organizational, customer service, communications verbal skills.

Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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