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Voice Engineer Jobs in Raleigh, NC (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops and maintains appropriate vendor and internal/external customer relationships * Provide 1st, and 2nd ...

Procom Consultants Group

Sr. Voice Engineer

Durham, NC · On-site

Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops and maintains appropriate vendor and internal/external customer relationships * Provide 1st, and 2nd ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya Communications Manager 5.2.1, or higher. Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES ...

krg technology inc

Voice Engineer 2

Cary, NC

The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs. Requirements Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Minimum 7 years related experience in the networked voice and call center environments * High-end experience in PBX and/or Call Center systems engineering experience * Bachelor's degree in Computer ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Minimum 7 years related experience in the networked voice and call center environments * High-end experience in PBX and/or Call Center systems engineering experience * Bachelor's degree in Computer ...

Bandwidth

Software Engineer (Voice)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • PTO

We are an engineering led organization with a focus on creating automation that is safe, scalable, and resilient, allowing voice and communications platforms to connect seamlessly to our carrier ...

Bandwidth.com

Software Engineer (Voice)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • PTO

We are an engineering led organization with a focus on creating automation that is safe, scalable, and resilient, allowing voice and communications platforms to connect seamlessly to our carrier ...

Bandwidth

Software Engineer (Voice)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • PTO

We are an engineering led organization with a focus on creating automation that is safe, scalable, and resilient, allowing voice and communications platforms to connect seamlessly to our carrier ...

Bandwidth

Software Engineer (Voice)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • PTO

We are an engineering led organization with a focus on creating automation that is safe, scalable, and resilient, allowing voice and communications platforms to connect seamlessly to our carrier ...

Bandwidth

Software Engineer (Voice)

Raleigh, NC

We are an engineering led organization with a focus on creating automation that is safe, scalable, and resilient, allowing voice and communications platforms to connect seamlessly to our carrier ...

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Voice Engineer information

See Raleigh, NC salary details

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$46

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How much do voice engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for voice engineer in Raleigh, NC is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $58.41 per hour, depending on experience, location, and employer.

What is a voice engineer?

A voice engineer manages the telecommunication systems for a company or other organization. As a voice engineer, you may work heavily with voice over internet protocols (VoIP). In these positions, your title may change to VoIP engineer. Your responsibilities center on quality control with the implementation of new hardware or systems and troubleshooting any issues that arise. Your daily duties typically include installation, customization, maintenance, and repair of telecommunication systems. It’s important to stay abreast of technology trends, especially regarding cybersecurity. Some positions are customer-facing, which require excellent verbal communication skills. This is especially true if you work for a third party IT company. Critical thinking is also essential for creating solutions.

What is a voice engineer?

A Voice Engineer is an IT professional who designs, implements, and manages voice communication systems, such as VoIP (Voice over Internet Protocol) and traditional telephony networks. They are responsible for ensuring the reliability, security, and quality of voice communication services within an organization. Their duties often include configuring call routing, troubleshooting voice issues, and maintaining related hardware and software. Voice Engineers work closely with network engineers and support teams to provide seamless voice communication solutions.

How does a voice engineer typically collaborate with other IT teams to ensure seamless communication systems?

Voice Engineers often work closely with network, security, and support teams to design, implement, and maintain unified communications infrastructure. They frequently coordinate with network engineers to ensure voice traffic is prioritized and troubleshoot quality issues. Collaboration with cybersecurity teams is also essential to safeguard VoIP systems against threats. Regular communication with help desk and end-user support teams helps Voice Engineers address user concerns and improve service reliability.

What are the key skills and qualifications needed to thrive as a voice engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telephony systems, VoIP technologies, and network protocols, often supported by a degree in computer science or a related field. Familiarity with tools like Cisco Unified Communications, SIP, QoS, and relevant certifications such as CCNA Collaboration or CCNP Voice is highly valuable. Strong problem-solving skills, attention to detail, and effective communication enable you to address complex technical issues and collaborate with stakeholders. These skills ensure reliable voice infrastructure, minimize downtime, and support seamless business communications.

What is the difference between Voice Engineer vs VoIP Engineer?

AspectVoice EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksInternet Protocol networks, enterprise systems
Industry UsageTelecom providers, large corporationsIT firms, service providers
Job FocusDesigning and maintaining voice communication systemsImplementing and managing VoIP solutions

Voice Engineers and VoIP Engineers often share certifications and work environments, focusing on voice communication systems. While Voice Engineers may concentrate more on traditional telephony and hardware, VoIP Engineers specialize in internet-based voice solutions. Both roles are essential in modern communication infrastructure, with overlapping skills but different primary focuses.

More about Voice Engineer jobs

What are the most commonly searched types of Voice Engineer jobs in Raleigh, NC?

The most popular types of Voice Engineer jobs in Raleigh, NC are:

What are popular job titles related to Voice Engineer jobs in Raleigh, NC?

For Voice Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Voice Engineer jobs in Raleigh, NC look for?

The top searched job categories for Voice Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Voice Engineer jobs?

Cities near Raleigh, NC with the most Voice Engineer job openings:

Voice Engineer jobs near you
Infographic showing various Voice Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $97,401 per year, or $46.8 per hour.

Sr Voice Engineer

Procom Consultants Group

Durham, NC • On-site

Contractor

Re-posted 17 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.


Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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