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Network Voice Engineer Jobs in Raleigh, NC (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

... Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security ... Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops ...

krg technology inc

Voice Engineer 2

Cary, NC · On-site

The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs ... Requirements Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level ...

Procom Services

Sr Voice Engineer

Durham, NC

... Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security ... Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

Bandwidth

Sr. IP Network Engineer

Raleigh, NC

$101K - $138K/yr

... voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global ... As a Senior IP Network Engineer at Bandwidth you will work on projects supporting and enhancing a ...

Bandwidth

Sr. IP Network Engineer

Raleigh, NC · On-site

$101K - $138K/yr

... voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global ... As a Senior IP Network Engineer at Bandwidth you will work on projects supporting and enhancing a ...

Bandwidth

Sr. IP Network Engineer

Raleigh, NC · On-site

$101K - $138K/yr

... voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global ... As a Senior IP Network Engineer at Bandwidth you will work on projects supporting and enhancing a ...

Bandwidth

Sr. IP Network Engineer

Raleigh, NC · On-site

$101K - $138K/yr

... voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global ... As a Senior IP Network Engineer at Bandwidth you will work on projects supporting and enhancing a ...

Collabera

Network Engineer

Raleigh, NC

Knowledge as a Network Infrastructure (NI) specialist in core IP routing and switching and advanced ... voice, video) Qualifications CCIE Additional Information To know more about this opportunity ...

The Walt Disney Company

Lead Network Engineer

Raleigh, NC

$98K - $136K/yr

Lead Network Engineer Req ID: 10148658 At Disney,we'restorytellers. We make theimpossible,possible ... Seeksto understand customer perspective/feedback and informs leadership (voice of the customer)

ARA

Senior Network Engineer-Cloud Platforms

Raleigh, NC · On-site

$91K - $126K/yr

Occasional travel required Technical requirements for the Cloud Network Engineer are as follows ... Employee ownership ensures you have a voice in what happens in the company. To find out more about ...

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All JobsNetwork Voice Engineer JobsNetwork Voice Engineer Jobs in Raleigh, NC

Network Voice Engineer information

See Raleigh, NC salary details

$9

$46

$65

How much do network voice engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for network voice engineer in Raleigh, NC is $46.56, according to ZipRecruiter salary data. Most workers in this role earn between $39.47 and $56.54 per hour, depending on experience, location, and employer.

What does a Network Voice Engineer do?

A Network Voice Engineer is responsible for designing, implementing, and maintaining voice communication systems over computer networks. This includes managing VoIP (Voice over Internet Protocol) solutions, configuring network equipment, troubleshooting voice quality issues, and ensuring secure, reliable connections for phone and conferencing systems. They work closely with IT teams to integrate voice services with existing data networks and may also handle upgrades and migrations to new communication technologies. Their expertise ensures seamless communication within organizations.

What is the difference between Network Voice Engineer vs VoIP Engineer?

AspectNetwork Voice EngineerVoIP Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco VoIP certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, unified communications
Industry UsageTelecom providers, large enterprisesIT firms, service providers, enterprise networks
Job FocusDesign, implement, maintain voice network infrastructureConfigure, troubleshoot VoIP systems and applications

While both roles involve voice communication technologies, a Network Voice Engineer primarily focuses on the overall voice network infrastructure, including hardware and routing, whereas a VoIP Engineer specializes in configuring and troubleshooting VoIP systems and software. The roles often overlap, but the Network Voice Engineer has a broader scope related to network integration, while the VoIP Engineer concentrates on software-based voice solutions.

What are the key skills and qualifications needed to thrive as a Network Voice Engineer, and why are they important?

To thrive as a Network Voice Engineer, you need a solid understanding of networking fundamentals, VoIP technologies, and telecommunication protocols, often supported by a degree in information technology or a related field. Familiarity with Cisco Unified Communications Manager, SIP, QoS configurations, and certifications like CCNA Collaboration or CCNP Voice are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and collaborate with cross-functional teams. These competencies are crucial to ensuring reliable voice communication systems and minimizing downtime in enterprise environments.

How does a Network Voice Engineer typically collaborate with other IT teams to ensure seamless communication systems?

As a Network Voice Engineer, you'll work closely with network administrators, security teams, and support staff to design, deploy, and troubleshoot VoIP systems. Collaboration often involves coordinating on network upgrades, addressing latency or call quality issues, and implementing new features based on user feedback. Regular cross-functional meetings and clear documentation are essential to align on security protocols, capacity planning, and rapid incident resolution. This teamwork ensures the organization's voice infrastructure remains stable, secure, and scalable.
What are popular job titles related to Network Voice Engineer jobs in Raleigh, NC? For Network Voice Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Voice Engineer jobs in Raleigh, NC look for? The top searched job categories for Network Voice Engineer jobs in Raleigh, NC are:
Network Voice Engineer jobs near you
Infographic showing various Network Voice Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $96,838 per year, or $46.6 per hour.
Sr. Voice Engineer

Sr. Voice Engineer

Procom Consultants Group

Durham, NC

Contractor

Posted 8 hours ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.

Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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